UX studio

I am the Manager Product Design of Brenntag

Brenntag's Digital, Data & Technology (DDT) team drives digital transformation by building innovative platforms, leveraging data and technology to enhance customer experiences, streamline operations, and unlock new value across the chemical distribution industry.4o

Online Search

6-10 Employees

The project is not a single initiative, but a collection of many projects that are part of Brenntag’s digital transformation efforts. The UX Studio has contributed to multiple projects across various user journeys

Yes, they consistently deliver on their promises and work efficiently

Good value for money, and the high quality of the team

In the past, we experienced a lack of flexibility and empathy from the billing/financial team. At one point, they insisted that the team stop working exactly on time simply because we hadn’t completed the paperwork. This happened despite our long-standing relationship as a loyal customer, and it left us feeling disappointed. Thankfully, things have improved significantly with the new account manager/team, who has been much more understanding and flexible

I’m the software development manager of a company that provides systems for OQ training and compliance management.

We needed to redesign our mobile application to modernize the look and feel and improve the overall UX. We also wanted an experience catered to different user personas since our clients have to log into the system with specific goals and workflows in mind.

UX studio provided a complete redesign of our mobile application. They overhauled our existing app and produced designs for several new features. The team also created wireframes and prototypes to assist with conducting user interviews to validate design decisions. UX studio's final deliverable was a UI design for the entire app and a UI kit in Figma.

We worked with two teammates from UX studio.

We initially found UX studio through an online search. We liked what we saw and then verified and confirmed their information through Clutch. We liked the information about their company on their site, which talked specifically about how to find a good partner for a redesign. That was helpful since it was our first time engaging in that type of service. We also liked UX studio's public case studies that showed a good eye for both design and functional UX. We had two introductory calls with them to go over the project's goals and needs. The team impressed us with the type of questions they asked. They also seemed like people we would enjoy working closely with throughout the project. Lastly, their price point was good.

We worked together from July–October 2025.

Our end users and internal leadership team liked UX studio's final designs. Through user interviews, we confirmed that the end users found the designs beneficial for their workflow. Our leadership team also approved the designs.

UX studio delivered on time. Their account manager checked in throughout the project to ensure we were satisfied. We had meetings a few times a week, which lasted 1–1.5 hours. We also had direct communication through Microsoft Teams.

UX studio quickly learned what our company did, including our highly specific, detailed user journeys and workflows. The team was also highly collaborative despite the seven-hour time difference. UX studio never made us feel rushed even though most of our calls were at the end of their workday, sometimes running into the evening. They always made us feel like they had time for our questions and feedback.

There's nothing UX studio could have done better or differently.

I'm the senior web manager at an e-commerce company. We design and manufacture high-performance tactical clothing engineered to solve real-world problems for military, law enforcement, and demanding professionals in the field.

We wanted to redesign our B2C e-commerce website as part of an upgrade we were doing. The goal of the redesign was to structure the content of our website, make the website more user-friendly, and improve the navigation through the website.

UX studio provided a full redesign of our website. Their work included designing the product pages, category and sub-category pages, checkout flow, user profile pages, different promotional scenarios, blog and content pages, and a full design system for us to expand on in the future. They also did initial user tests with existing clients on our current page and tested the prototypes with our target audience throughout the design process. The end deliverable was a full design system of the B2C e-commerce website.

We worked with a UX researcher and a UI designer.

We found UX studio through an online search and checked their references and different review sites to evaluate their work. They offered a wide array of services at a high level. We were looking for an agency that would understand the needs of our customers and would be able to align their needs to our specific niche. Through their references and the work they did, we found that their services matched what we were looking for.

We worked together from April–July 2025.

The deliverables were defined before the beginning of the project. The designs are not yet implemented as the development is still ongoing. However, we expect to reduce the bounce rate of the visitors and improve the conversion rates and average order value due to some of the design steps that were made and improvements in the navigation and user experience.

They were really good at keeping the project on track. We needed a week or two to get the workflow perfect, but they were quick to adapt and recommend different steps to facilitate the work. We communicated through video calls on a daily basis.

The deliverables we received from them were on a really high level and structured. They were quick to adapt and respond to any concerns or challenges.

We were a small team, and we weren't able to keep up with all the revisions that were made, so it became a bit overwhelming. We think we lost some valuable time here. A more detailed process definition before the start of the project with the client would help.

I am the Head of Data & AI of a software company

We make software for insurance companies.

Design the front-end for a new machine learning product

Referral

2-5 Employees

Build prototypes and wireframes for all aspects of the user interface for a complicated machine learning based data science tool for actuarial analysts working in insurance companies.

Comprehensive set of wifreframes and a design system that enabled the developers to increase velocity and hit tight timelines.

There was lots of daily contact with calls, slack, and email as needed. The general phases of project management were hit, but the real key was the collaboration and their willingness to learn about our difficult project.

Virtual Meeting

We thought it might be too obscure of a product to get anything beyond a simple color palette and overall design. Their ability to work with us and care about every element of the application exceeded our expectations.

The project ended going a month longer than initially budgeted, but that wasn't a complete surprise given how complicated it was.

I am the Product Design Lead of Syskit

SysKit is a software development company specializing in enterprise tools for SharePoint, Microsoft 365, Windows Server, Remote Desktop Services, Citrix.

Online Search

2-5 Employees

We wanted to improve our current research and planning processes. We also asked for hands-on expertise from UX studio with reviewing what we already do. We were eager to learn how to better incorporate UX design within an Agile process and prepare to define a UX roadmap. Another thing we wanted to learn more about was how to optimize the Design System once we finish our upcoming rebranding.

Yes, everything was as we asked for. Delivered in a timely matter.

I was impressed by their focus on understanding our work and the specific use cases we deal with.

Not really.