Solid Digital

I am the Senior Manager of Digital Experience of a business services company

We're a B2B SAAS organization that deliveres governance solutions to leaders around the world.

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6-10 Employees

The Team at Solid Digital was completely in scope — delivering items with polish when promised.

Their preferred technology stack closely aligned with what I had already assessed to be market-leading tooling and implemented across our brands. Starting on a strong foundation allowed us to spend time honing the creative. Solid Digital's people were wonderful to work with.

Their actual implementation of the designs in the CMS was a touch sloppy.

I am the Director of Digital Strategy of National Anti-Vivisection Society

The National Anti-Vivisection Society (NAVS) is dedicated to ending the exploitation of animals used in science.

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6-10 Employees

The National Anti-Vivisection Society (NAVS) engaged Solid Digital for a full website redesign. Solid Digital conducted a discovery workshop, user research, and technical/SEO audits to understand NAVS’s audience, goals, and website performance. Next, the Solid team focused on building the website’s foundation: developing a sitemap, wireframes, styleboards, content strategy, SEO recommendations, and a comprehensive strategic plan. Once the initial strategy was approved, the team designed and developed the new website using WordPress and Elementor, including copywriting for 30 pages, content migration and styling, CRM integration, SEO setup, and ensuring security and ADA compliance. Solid also provided CMS training, implemented GA4 tracking, and launched the site.

The project was completed on time despite a tight schedule on our end. Solid Digital developed a clear project plan that kept the work on track and ultimately delivered the site slightly ahead of schedule.

Project management was excellent. The team operates with a structured, well-established process, and that level of organization was evident throughout the project. They provided clear guidance at every stage and gave us the tools and direction we needed to understand our responsibilities and deliver the required materials. They also made it easy for us to submit assets and keep everything moving smoothly.

What impressed me most was how well-developed and disciplined their workflow is. I have been involved in several website redesigns, and their process stands out as one of the most organized and effective I’ve experienced. They clearly understand how to manage the many moving parts involved in a project like this—ensuring the right assets, information, and decisions are brought forward at the right time. That structure made the entire process much easier for our team.

Nothing of note. I do not have any recommendations for improvement. The process was streamlined, the team was highly organized, and the project was completed ahead of schedule. Overall, the work exceeded our expectations, and there is nothing about the process that I would suggest changing.

I am the Digital Designer of Baker Hill

We create software that helps banks and credit unions lend money.

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6-10 Employees

We had an outdated website on a proprietary CMS that was being sunset by the company that created it and designed our previous website. We had a fairly aggressive timeline to get the new site launched. This included:

They were so great throughout the entire project. They clearly had a successful plan and strategy for getting thing done when they needed to be, and they helped keep us accountable as well. There was constant, open communication between their team and ours, and their response time to anything we brought up along the way—questions or recommendations—was super responsive.

From our initial meeting with Jesse, their CEO, we got the vibe that we weren't just another project. They cared about what we were trying to accomplish and got us over the finish line. Their company culture shined through how they introduce the team on their website, and working with each of their teammembers proved that it was real.

Nothing major or worth mentioning.

I am the Program Manager of BioLEAP

BioLEAP empowers biology teachers with innovative, economical, and effective alternatives to animal use in science.

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6-10 Employees

Solid Digital conducted research, a Discovery Workshop, and technical and SEO analyses. They developed a sitemap, wireframes, and styleboards, provided SEO recommendations, and delivered a strategy presentation with revisions based on our feedback.Next, Solid Digital designed responsive templates, styled and inserted content, configured the CMS and forms, optimized for SEO, and ensured quality and security. Revisions were made to meet our needs.

Successful sign ups for blog updates, curriculum access, and grant applications.

The team always responded to our issues so quickly! The whole process was well-planned and efficient

Virtual Meeting

They always responded incredibly quickly to our questions and turn around time was efficient. The whole team was very friendly and fun to work with. We enjoyed all of Solid Digital's personal touches to celebrate the launch.

There was an SEO instructional session, but a bit more guidance on how to optimize SEO throughout the content development process would have been helpful. There also could have been some adjustements to the warranty period to account for unavailability during the holiday season.

I am the Marketing Lead

For over four decades, Investortools has been a trusted leader in fixed-income solutions, widely regarded as an essential resource for fixed-income investment management.

6-10 Employees

Solid Digital delivered a wholesale replacement of our website, migrating it to a new hosted platform that provided significantly greater flexibility in design and improved site management capabilities. This transition not only modernized our online presence but also empowered our team to manage and update the site with greater ease and efficiency.

Since the launch of the revamped website and updated branding, we have received an increase in the number of product demos requested, directly reflecting the enhanced clarity and engagement of the new site design and messaging. Additionally, there has been a marked rise in the number of users visiting the site.

Working with Solid Digital has been an exceptional experience from start to finish. Their team is incredibly well-organized and professional, ensuring that we always felt supported and informed throughout the entire process. With routine check-ins and touchpoints, there was never a moment where communication lagged between our teams. Even when our meetings ran over due to our desire, and it oftern did, Solid Digital graciously made time for us without hesitation—every single time.

What impressed us most about Solid Digital was the genuine investment and care their team showed for the end product. It wasn’t just about crossing the finish line for them. Everyone was fully committed to putting in the time and effort needed to achieve a result that everyone could be proud of. Their dedication was evident in every interaction, as they consistently made themselves available to address our questions and provide support in a timely manner.

Our experience with Solid Digital was top-notch. One area we discussed with the team that could be improved upon was the content writing aspect of the project. As much of this responsibility fell on our team, which we knew was going to be the case, Solid Digital provided excellent guidance and even scheduled meetings to clarify expectations for everyone involved in the copywriting process.