Solid Digital

I am the Director of Marketing of a Marketing agency

We're a marketing agency.

Website Redesign and Support

Online Search

They understood our goals well

2-5 Employees

We partnered with Solid Digital to do a redesign of the site last year, and they have been an ongoing partner in supporting that site post-redesign.

There's not really a specific metric, but the redesign was successfully completed, and they've been extremely prompt in responding to any web development or support requests I've had this year. Overall, I've been really pleased working with them.

Project management has been good. I don't love Basecamp (which is what they use as a project management tool) but the team does a great job of keeping it organized which helps a ton. Diana is always extremely prompt in responding to our requests and transparent on timelines. The whole team is also very willing to be flexible in waiting for feedback when the bandwidth on my side is running a little short.

I've found Solid Digital easy to work with and responsive to feedback.

I really would try to move to a different project management tool - but that's a super small thing and overall, have been really happy working with them.

I am the Principal Engineer of PND Engineers Inc.

We're a full service Civil and Structural Engineering firm specializing in marine waterfront and Arctic infrastructure.

Online Search

Good value for cost

2-5 Employees

Provide a new website that is fully modifiable by PND marketing staff. Focus on new look, new content, improved access for potential hires and potential clients.

Our company was extremely satisfied with Solid Digital's outcome. We have a website that is updated to appear relevant in this decade. Our marketing staff has already proven they can easily modify content as we had hoped. We've already received numerous inquiries from clients and potential hires.

Project management was very organized and schedule driven. Solid Digital exceeded our expectation for delivery time. Throughout the process they were highly responsive to our needs.

Virtual Meeting

They were easy to work with and required minimal back and forth to get various aspects of the website to a state we all agreed upon.

None that come to mind. The entie job was very well executed.

I am the Technical Product Manager of Lightspeed Aviation

Lightspeed Aviation is a leading manufacturer of premium aviation headsets and helmet products.

Referral

2-5 Employees

A more intuitive UI that resolves the following:

Timeline was key for this one. We needed the project done by April and they exceeded on that date and provided all the deliverables a week in advance. Screen Designs, we were going to get a few dozen screen designs, but we received nearly hundred showing many different aspects of the application. This was critical in helping us evaluate the design properly and iterate on the design.

Yes, they delivered everything on time. Additionally they were very responsive to messages and had a response to most things day of. They were also very upfront about the schedule and if there were any notable aspects that may require additional time.

Solid Digital has a great energy. The team showed genuine interest in design our application and it shows in the design. Throughout the process, the dialogue with their team was great and made what can be a challenging process very straightforward and enjoyable.

Just keep doing what they are doing! Native iOS development is less their focus so they could potentially benefit on more resources on that, but that is a minor concern.

I’m a global website manager for an IT company. Our organization offers testing and certification services to individuals and businesses.

We had a really outdated website. We needed a rebrand and wanted to move over to an updated platform that could be more user-friendly for our content management team.

We worked with Solid Digital to relaunch our entire website from a minor brand refresh to a complete page overhaul. We initially went through the whole wireframing and design process; then, we worked on new development features on the website.

Our main point of contact was Mackenzie (Project Manager). She facilitated things and was the point person throughout the project.

We went through an RFP process; I found them through research. When I submitted the RFP, I remembered I had an old colleague who had worked with Solid Digital. They reached out to me, and we started our connection there.

We spent about $150,000 on the project.

We worked on the project from June 2022–January 2023. However, we’ve continued our relationship with Solid Digital through their support services and their digital growth program. We’re excited to continue working with them, not only on this website but on a few others that our company will relaunch later this year.

We don’t have any specific metrics at this point because our site hasn’t been live for a full month yet. However, Solid Digital successfully relaunched a new interface and combined a few websites into one, delivering on time and staying close to our budget.

Solid Digital was responsive throughout the whole project. We felt we were their only client; they always made us feel heard. Even if they weren’t going to deliver on time, they communicated in advance so nothing ever impacted our timelines. Moreover, they made adjustments when they couldn’t meet a deadline and ensured our team was delivering the content and images they needed so our launch date could remain the same. Overall, Solid Digital was on top of the weekly meetings, ongoing communication, and recaps of everything that happened. We didn’t need to chase down requests or tasks; we felt confident that they’d deliver what was promised.

We were highly pleased with the project overall. Solid Digital felt like an extension of our internal team. We had a small team of people, and they were heavily involved in the project; there was no way we could’ve accomplished this without them.

We were still ironing out a few pieces in the early stages of our project, and they made some assumptions without having a larger conversation, which caused some delays. However, they were wonderful at resolving those issues as they came up, not only by providing fast solutions but also giving us options to remedy the situation in the form of additional hours or alternative methods.

I recommend anyone looking to work with Solid Digital to have at least one team member fully dedicated to the project. Also, lean into Solid Digital’s project management resources to make the project go smoothly and ensure everyone is on the same page. If we hadn’t used some of the resources they provided, the project wouldn’t have been as successful.

I’m the VP of marketing and sales operations for Pacific Energy Concepts, an energy efficiency solutions provider. We offer energy efficiency services, such as LED lighting upgrades, easy charging systems, advanced control systems, and energy monitoring for commercial and industrial businesses.

We hired them for web development, SEO, and PPC. For the most part, we do our web development in-house; we had just rebuilt our website in Elementor and WordPress, and Solid Digital came on board to help us with our digital growth.

Solid Digital provides us with a digital growth package. They discuss strategies to build our SEO rankings and work closely with us on keyword research. They've done backend SEO cleanup and tagging on our site's backend. We also plan to work on URL and website structure changes with them regarding SEO. The team provides a monthly digital score to see where we need to improve and create new strategies and tactics to grow our rankings, user numbers, and visibility on the web.

We work with Rachel (Senior Project Manager). Marla (Digital Marketing Strategist) works on SEO and PPC, Jesse (CEO) has provided ideas, and another teammate has done a lot of backend SEO cleanup.

I know Solid Digital's director of production through a leadership group.

By the end of 2022, we'll have spent about $40,000.

We started working with them around April 2022, and the engagement is ongoing.

Since we're trying to build our digital growth, we haven't set a KPI yet. Solid Digital gives us a digital growth number based on the content we're building, which considers things like traffic volume. Next year, we'll make target KPIs once we know Solid Digital's impact.

They're great at project management and very communicative, upfront, and transparent. As a result, we understand what we're paying for and get it. We use Basecamp for project management and Zoom and email for communication. Overall, they're a great team to work with.

Solid Digital is very transparent and knows what they're doing. They're a great partner; the team has really learned and understands our business and goals. As a result, they're thoughtful in their recommendations and ideations. They're a nice plug-in for our team, and we can rely on them.

There's nothing they need to improve; they're doing a pretty good job.

Give them as much background about your business as possible. Additionally, provide a framework and context about what you're trying to achieve. Let Solid Digital know what you're working on outside their purview so that they understand your priorities. They'll consider all that information and help build a strong partnership.