Neuron

I’m the VP of Product Engineering at Jobble, an open marketplace for gig work in the US. We help both hiring companies and workers find work.

Our company sits in the middle of a multi-sided marketplace, meaning that we have people looking to hire and people looking to work, and we also have other partners wanting to add more sides to it for business opportunities. One of the opportunities we saw during COVID-19 was helping companies with high-volume hiring needs for hourly workers.

Neuron helped us design the customer-facing UX we needed, also being responsible for the wireframing and final UI designs using Figma. They closely collaborated with our product and engineering teams, taking into consideration our existing brand requirements for their designs.

We worked with Ryan (UX Lead & Co-Founder) and two principal designers.

When we were looking for a partner, we wanted them to operate as part of our internal team as much as possible. We asked around our professional network, and Neuron came highly recommended. Additionally, our two co-founders were graduates of the same university as the founding team at Neuron, so they were already familiar. We did a lot of research on them still, and we ultimately hired them.

We spent around $250,000.

We worked together from February–July 2022.

Having a partner that could collaborate with our team was very important because we needed to move quickly and take advantage of the market opportunity. Ultimately, the project was incredibly rewarding; the product we have today wouldn’t have been possible without their involvement. They pushed us to think about some of our harder problems in new ways, which ultimately led us to be in a much better place.

Neuron was spot-on on managing expectations and meeting deadlines. They took the lead on the project, and we had multiple meetings throughout the week to keep us in the loop. Our collaboration was mostly through Figma and Slack.

Neuron seemed to have the magic blend between operating strategically and executing tactically. They drove the project to become better and better every day while also demonstrating a tactical execution.

No.

Treat them as an extension of your team and listen to their feedback. It all comes down to open communication and a collaborative approach from the beginning.

I’m the director of product growth at Geomagical Labs, a division of IKEA. We create the IKEA Kreativ product, which allows users to visualize furniture in their home before they buy it. Users can scan their space or use other spaces to explore IKEA products they might want to purchase.

We needed help telling the story of IKEA Kreativ to consumers in an easy-to-understand way while reflecting all the capabilities and power of our platform.

Neuron provided UX/UI strategy and design services for us. Initially, they conducted an end-to-end audit of how we communicated IKEA Kreativ and how it fit into the world of IKEA. They conducted a comprehensive review and audit of the current situation and developed strategic recommendations based on the findings.

We worked with up to four teammates from Neuron, including a partner, a design lead, and two UX/UI designers.

They came as a recommendation, which was a very powerful way to be comfortable with the provider. We saw that they quickly understood our challenges and many of the nuances. We were comfortable transitioning into more delivery projects based on that.

We spent a little over $100,000.

We worked together from June–September 2025.

The quality of Neuron's work was excellent. They considered everything that needed to be problem-solved and quickly reached a level of nuance that we had achieved over a year or more. Overall, they contributed value very quickly, which was great.

They delivered on time and on budget. We had a pretty aggressive timeline overall, and they met it. We used Slack for communication.

Our team was very impressed with the quality of their output, considering the speed at which they delivered it.

There were certain aspects of the product design process that were more nuanced or challenging in terms of how to approach them strategically. Onboarding was a good example. It wasn't that they weren't able to deliver the information well; it was just helpful to provide a little guidance on how they might think about the factors that would influence design strategy, customer behavior, and customer lifecycle management. However, it wasn't the kind of thing we would expect an outside design firm to have a deep basis in.

Spend a lot of time collecting context for them and providing that context to help them get up to speed as much as possible. Treat them like a new team member. Make a point of over-communicating, not just where you are today but how you got there and the things you've looked into.

I'm the EVP of products and services at a food and beverage research and consulting firm.

We needed to do a UX/UI refresh of our client-facing platform.

Neuron has conducted a design audit and provided recommendations and ideas around design. We've reviewed and agreed upon their approach, and the team is now executing the design and delivery. Neuron is creating a design system and reskinning different pages based on that system. We're also developing a new roadmap, so Neuron is designing new pages. They primarily use Figma.

We've worked with 4–5 teammates from Neuron, mainly during the audit, because they've conducted interviews and assessed design consistency. We currently have two UX designers working on the design system and updates.

We found them on the internet. We were looking for companies that provided design services and reached out to several of them. We chose Neuron because they're highly focused on UI/UX design. We thought having a specialist in the space with that focus was interesting. Neuron excelled at providing us with a well-rounded proposal.

We've spent around $150,000.

We started working with them in October 2024, and our engagement is ongoing.

Although we don't have metrics yet, Neuron's audit has been excellent and thorough, and they've given us a lot of information and recommendations. We like the look and feel of what Neuron is doing. Once implemented, their design system will save us time, but we're still creating it.

We have a dedicated team from Neuron, but other team members support them throughout the company, which has been beneficial. They communicate remarkably, giving us weekly updates and reprioritizing if something happens. Neuron has delivered on time and within budget. We use Google Meet, Slack, email, and Figma.

Neuron has experience in several industries. We're a B2B research platform, and Neuron has examples of other research platforms that need a lot of data visualizations. The team has a lot of experience in that area.

Neuron does a lot of Figma designs, but sometimes we need more prototypes for some of the designs. We'd like to see more of that because it helps in the development process, and they serve as a backup.

Be open about your needs, design style, focus areas, budget, and timelines so Neuron can work within those.

I'm the chief experience officer of an environmental nonprofit organization.

We needed help redesigning our mobile app. Our goals were to improve the overall UX, create monetization opportunities, and increase the user base.

Neuron redesigned our mobile app. The team started with a discovery phase, interviewing us to understand our goals, challenges, and the app's current state. Then, Neuron created user personas during the strategy and monetization plan phase, where we defined the solution and opportunities. After that, we went into a scoping phase to determine the MVP and the features we wanted to implement within the budget. Finally, Neuron designed the app and created wireframes using Figma.

We worked with five teammates from Neuron, including Ryan, a monetization consultant, a UX researcher, a lead designer, and a senior designer.

We found Neuron on Clutch and chose them because of their portfolio and work process.

We worked with Neuron from November 2024–June 2025.

We just started implementing the app's design, but Neuron's work saved us time because we didn't have the capacity to do it in-house. The team helped us envision the design and monetization opportunities. Neuron took the project seriously and explored different options to reach final recommendations. The team went above and beyond with their work.

Neuron delivered the work on time. Although we had to extend the budget and timeline by eight weeks, this wasn't out of the norm for us. The team communicated well with us via Slack and weekly check-ins via Zoom.

Neuron was good at thinking through complex challenges and translating their findings into high-quality designs that resonated with users. Neuron had amazing designers.

The monetization effort was lighter than we expected, and the team could've communicated better what was necessary to keep the project on scope.

Have a more involved project demo before starting the relationship with Neuron. The more information they have, the more accurately they can scope.

I’m a travel consultant at a travel management company.

We were developing a SaaS platform and needed a third party to audit our overall strategy and UX. We wanted to know how we could present our product to drive its adoption.

Neuron conducted what they call a Spark Review. They looked at all sides of the problem we were trying to solve, including who our user personas were, what our competition looked like, and the product's UX. They came back with a score and with recommendations to help us improve it.

We worked with Mark, who was our project lead and contact, and a UI designer. They had a support team in the background.

The product we were working with is very data-oriented, with data visualizations, tables, and data sets. I was looking for a UI/UX design firm with experience in data visualization. We had backend experience, but we needed frontend expertise. We also needed a team with experience in Microsoft Power BI that could keep us within its boundaries. I found Neuron and set up a call with Ryan. Based on their expertise, it seemed like a good fit.

The first phase of the project lasted from October–November 2024. Then, we brought them back in November for phase two, and they finished in December 2024.

Although we don't have quantitative results yet, our platform looked much more polished and professional when we went to market, which increased its value.

Their project management was excellent; they managed us a bit. They were always on time and had a cadence that made the project go quickly. They pulled in the right stakeholders and asked the right questions. Because of how tight and quick their project management was, I'm about to use them again on an even bigger project. We used Microsoft Teams and Slack for our day-to-day work. They weren't rigid about needing to use their own systems for communication.

Their knowledge was impressive. They knew UI/UX design and business strategy. While they can't be experts in every industry, and travel management is very specific, they were adept at learning about our business. I was impressed by how much they knew about our company at the end of the first four weeks. Even now, as we're starting a new project, they bring that knowledge.

We're a bigger company than Neuron, so we had things to figure out regarding payment. They needed some payment upfront, and we had to go through a tad of red tape. However, this is understandable, and now that we've used them, we have no problem paying in advance.

The more you know about your goals and the more information you provide, the better the output will be.