Glow Design Agency

I’m the CEO and co-founder of Riptide; we’re a three-way text messaging platform for instant issue resolution and delivery companies. We work with some of the largest service enterprises in North America.

We’d contracted individual UI designers who’d delivered work successfully, but we had a problem with longevity. It was hard for us to keep the UI designers focused on our project for extended periods of time.

Glow Design Agency initially provided us with UX/UI design services. They helped with initial persona research by contacting our users and reviewing feedback from prior interviews we’d conducted. Then, they designed initial user personas for a number of different use cases. Use cases included call center dispatchers from large enterprises and employees of individual small businesses. We needed UI options for each scenario, so they worked alongside our engineering team to develop the personas. They used Figma for all their designs.

I worked with about five people, including a project manager, two main designers, and their executive and video production teams.

I found Glow Design Agency while looking for design agencies for my previous startup. When our need became urgent at Riptide, and we had sufficient funds, we decided to engage them.

We invested $25,000–$50,000.

We worked together from March–November 2022; we paused the project due to funding.

We gave Glow Design Agency a chance, and they blew us away with the level of energy that they dedicated to our project and the level of intelligence they brought to it. Their insights, designs, and UX improvements immediately benefitted our users.

They were very collaborative, and I felt confident connecting them with our engineering team directly. After giving Glow Design Agency rough descriptions of our needs, they worked efficiently with our internal team without my intervention. They delivered work very quickly and within our weekly budget.

I was most impressed by their exceptional delivery speed. As a startup, we didn’t have months' worth of time to work on tasks, and Glow Design Agency understood that. For example, they completed the entire video production process in a week and a half because we had a trade show coming up.

I have nothing they could improve on; I just wish I had more money to spend with them.

Glow Design Agency was an outstanding partner; I’d recommend them to any SaaS company needing web application design services.

I am the Head of Marketing of Lendflow

Lendflow is an embedded lending platform that enables lenders and b2b saas companies with the technology to support lending infrastructure and automation for the underwriting process.

They were already a partner when I joined the company

Other

2-5 Employees

Glow Design Agency was a key partner in creating a seamless brand experience for Lendflow. They delivered website and landing page designs, designs to support our content needs, social media promotion, and designs for in-person events like tradeshows. They acted as a strong partner; they were always open to collaboration, provided great feedback and ideas, and had a quick turnaround time on designs. They deeply understood the brand and marketing's needs so that most designs only required one version with few edit requests.

They supported the design of our website and campaigns. The work they participated in contributed to our marketing result of a 5x growth of website traffic.

The Glow Design team was extremely organized and responsive. They delivered designs on a weekly basis and despite the time difference there was never a miss in communication or deadline. Their team worked quickly and made sure they fully understood the project to reduce back and forth and speed up deliverables.

I have been very impressed by Glow Design Agency's attention to detail and their deep understanding of our brand. In my experience with other agencies, you need to provide every detail of a campaign including copy, design expectations, and examples. Glow could take a conversation and turn it into a deliverable that was exactly what we needed. As a lean marketing team, this partnership was instrumental in helping us meet our goals.

No, their team is professional, their response time is quick, and their ability to understand and execute on a project with very little support was impressive.

I’m the Director of Marketing & Communications at Holistic AI, an AI governance company. Our platform gives enterprises full visibility into their AI systems and artifacts, protects those systems from risks and vulnerabilities, and enforces compliance with regulatory and internal requirements—enabling them to innovate faster and more safely.

We engaged Glow Design Agency to create an animation for our company website's homepage.

Glow Design Agency created multiple concepts for us to choose from and iterate on and ultimately developed one final animation that is currently live on our homepage. They handled the full design process end-to-end. As with any agency–client collaboration, the concepts and details were refined through iterations between Glow Design Agency and the Holistic AI marketing team, resulting in a high-quality deliverable that aligned with our objectives and standards.

We worked with 2–5 teammates from Glow Design Agency.

Someone referred Glow Design Agency to me. I chose them over other options because they were a great culture fit and delivered quality work.

We worked together from October 2023–October 2025.

We don’t have metrics that directly attribute performance to the animation Glow Design Agency produced, but we believe it meaningfully enhanced our homepage — a high-priority, high-visibility channel.Our senior and marketing leadership were very pleased with the animation — it wouldn’t have been added to our homepage otherwise. The quality was excellent: crisp, clean, and aligned with our vision. Most importantly, it helped convey our product visually, which is inherently complex and difficult to articulate. We credit the Glow Design Agency team for their collaborative approach and willingness to iterate with us to translate a sophisticated piece of software into an accessible, high-impact visual animation.

Glow Design Agency’s project management was exceptional. They not only delivered on time but consistently demonstrated a willingness to iterate with us on the concept and navigate a few unexpected challenges along the way. Their collaborative approach truly stood out and made the entire engagement remarkably smooth and effective.We primarily communicated via virtual meetings, emails, and messaging apps.

What stood out most about working with Glow Design Agency was the strength of their initial concepts and their continued willingness to refine them with us. Translating our multifaceted governance platform into a clear visual animation is not an easy task — we’ve seen this challenge with every agency we’ve worked with. Glow Design Agency’s commitment to learning, iterating, and staying engaged throughout the process ultimately led to a high-quality final product. They were outstanding partners from start to finish.

No, there weren’t any. Overall, the project was exceptionally well managed. Glow Design Agency’s collaboration, communication, and delivery throughout the engagement were excellent.

I am the CEO of Dropcall

Picom Technologies develops innovative mobile applications in the telecom sector.

2-5 Employees

Glow Design Agency worked on the full UI/UX design for both our Dropcall AI mobile app and marketing website. For the app, they delivered screen designs for onboarding, profile setup, voice selection, settings, and call interface. For the website, they created a clean, modern landing page design, with sections for features, benefits, and pricing, optimized for both desktop and mobile.

One of the main signs of success was that users immediately understood how to use the app without needing extra instructions. The clean and intuitive design made onboarding smooth, and early testers gave positive feedback about how easy it was to navigate and complete actions in the app.

they managed the project very well and always delivered designs on time. They were quick to respond to our feedback, made changes fast, and were always available when we had questions or new ideas.

the quality of their design work. They consistently delivered clean, modern, and user-friendly designs that matched exactly what we had in mind for our app and website.

They did a great job from start to finish

I am the Tech Lead of an information technology company

We build and extend web applications tailored to business needs

Online Search

2-5 Employees

The Glow Design Agency was responsible for designing and delivering a modern, responsive design that meets the needs of our platform and users.

The designs were delivered in stages, allowing for ongoing review and feedback throughout the process.

The Glow Design Agency communicated clearly throughout the project and was receptive to feedback.

We are most impressed by their structured approach and attention to detail. Clearly experienced professionals who know how to deliver high-quality work

Nothing major comes to mind. Overall, the collaboration was very positive, and the team remained responsive and flexible throughout the process.