Empat

I am the CEO & Founder of Confident Doctor

We are a health‑tech consultancy dedicated to delivering digital solutions that connect medical professionals with patients through secure, next‑generation interfaces.

6-10 Employees

We engaged Empat to take our concept and design schema to real production‑ready software. Their team built a robust web application using modern frameworks, implemented user authentication, role‐based access for medical professionals, and a streamlined patient interface. They designed data encryption and secure sessions, ensured HIPAA‑style compliance (or equivalent) and created a responsive, polished frontend experience. Key deliverables included the web editor interface for doctors, appointment & consultation modules for patients, admin dashboard for practice management, full QA testing, and deployment to cloud infrastructure. Their thoughtful coding standards and modular architecture enabled further feature expansion without rewrites.

Thanks to Empat’s work, we successfully launched our platform on schedule and received exceptionally positive feedback from early users—doctors noted the platform’s reliability and patients remarked on how intuitive the interface felt. Our platform handled initial traffic seamlessly, and internal tracking showed a 40% faster onboarding of practitioners compared to traditional setups. This technical foundation set us up to scale confidently into new markets.

Empat’s project management was exemplary. They maintained clear communication, adhered to deadlines, and provided transparent progress updates. Their responsiveness to feedback and willingness to iterate quickly made the process smooth and efficient, despite the complex domain of healthcare infrastructure.

What set Empat apart was their mix of technical rigor and domain sensitivity—they delivered a product that didn’t just work, but worked in a trusted, professional healthcare context. The architecture they built felt enterprise‑grade, yet the user experience was clean and approachable. That dual strength was rare and very valuable.

No — the project hit all our key goals, delivered to our expectations, and positioned us strongly for future growth.

I am the CMO of a mountain resort.

We operate a mountain resort offering year-round outdoor activities, accommodation, food, wellness services, and locally sourced produce.

Referral

2-5 Employees

Empat delivered two WordPress-based websites as part of a complete digital transformation of our online presence. The first project was a complete redesign and development of our mountain resort website. The team created a modern, intuitive interface inspired by the best user experiences in the ski resort industry while preserving our own brand identity. The new website presents accommodations, ski infrastructure, restaurants, wellness services, seasonal activities, events, and booking information through a clean, responsive design. The second project was the development of a dedicated WooCommerce online store for our eco farm. The e-commerce platform allows customers to browse and purchase locally produced food products through an easy-to-use shopping experience, complete with product catalog management, secure checkout, and order management. Key deliverables included: • Complete UX/UI implementation for two websites. • Custom WordPress development. • WooCommerce implementation for the eco farm store. • Responsive design optimized for desktop and mobile devices. • Content management functionality for internal marketing teams. • Performance optimization and SEO-friendly architecture.

The redesigned websites significantly improved our digital presence and made it much easier for visitors to discover our services and plan their stay. The new resort website provides a much more intuitive browsing experience, while the online farm store opened a completely new sales channel for our locally produced goods. Both websites are easier to manage internally and provide a solid foundation for future marketing initiatives.

Project management was well organized from beginning to end. Empat delivered milestones on schedule, communicated proactively, and quickly incorporated feedback throughout the project. The team remained flexible whenever new ideas or adjustments emerged.

What impressed us most was their ability to combine strong technical execution with thoughtful user experience. They understood that our websites were not simply informational pages—they represent the first impression of our resort and our brand. The team paid great attention to usability, visual consistency, and performance while delivering a solution that our internal team can easily maintain.

No. The collaboration exceeded our expectations, and we're very happy with both websites. We'd gladly work with the team again on future digital initiatives.

I am the Co-Founder of Scanibo

AI-powered Ad Analyzer.

Referral

6-10 Employees

The scope of work included reviewing, refining, and optimizing our existing AI prompts. The main deliverable was a revised set of production-ready prompts with improved consistency and performance.

The project helped improve the overall quality and structure of our AI prompts, making them better suited for production use. The revised prompts provided a solid foundation that supported the continued development of our AI workflow and allowed us to move the project forward more efficiently.

The team managed the project very professionally. They delivered all agreed-upon items on time and within budget, maintained regular communication throughout the engagement, and kept us updated on progress. They were highly responsive to our feedback, quick to answer questions, and proactive in suggesting improvements. Overall, they were easy to work with, flexible, and genuinely invested in helping us achieve the best possible outcome.

What stood out most was their responsiveness and collaborative approach. They were easy to communicate with, genuinely listened to our feedback, and were willing to iterate until we were satisfied. The team was also proactive in suggesting improvements rather than simply executing tasks.

We didn't encounter any significant issues during the engagement. Overall, we were satisfied with the collaboration, communication, and the team's professionalism.

I am the CEP of an information technology company

Our company is a Hong Kong–incorporated cybersecurity company focused on practical offensive security assessments for modern software environments. We provide penetration testing and security review services across web and mobile applications, APIs, infrastructure, cloud environments, source code, and custom security tooling. Our approach is based on deep manual testing, safe exploitation, clear evidence, and remediation guidance that engineering teams can directly use. The company was built around the idea that security testing should match the pace of modern development. Many organisations release software continuously, while security assessments are still often performed once a year. Our company helps close that gap through focused one-off engagements, recurring assessments, and automation-assisted testing workflows. Automation and AI-assisted analysis are used where they improve coverage or reduce repetitive work, but findings are reviewed, validated, and reported by experienced consultants. The goal is not to produce noise, but to identify meaningful security issues, explain their business and technical impact, and help clients reduce risk in a practical way.

Online Search

2-5 Employees

Empat helped us design and build an AI-first automation platform centered around a distributed architecture of specialized AI agents. Rather than implementing a single chatbot, the team developed an ecosystem of autonomous agents responsible for different business functions. These agents collaborate to analyze requests, gather information from multiple internal systems, make context-aware decisions, generate structured outputs, and trigger automated workflows. Key deliverables included: Design of a scalable multi-agent AI architecture capable of orchestrating dozens of specialized AI workers. Development of AI agents responsible for document analysis, task routing, knowledge retrieval, workflow orchestration, and business process automation. Integration with internal APIs, databases, knowledge bases, and third-party services. Implementation of Retrieval-Augmented Generation (RAG) pipelines to improve response accuracy and reduce hallucinations. Development of orchestration logic enabling multiple AI agents to collaborate on complex tasks. AI-powered workflow automation that significantly reduced repetitive manual operations. Monitoring, analytics, and feedback mechanisms allowing continuous optimization of AI performance. The project combined AI engineering, LLM orchestration, backend development, cloud infrastructure, and enterprise software architecture into a single intelligent automation platform.

The platform transformed several manual business operations into autonomous AI-driven workflows. Key outcomes included: Significant reduction in repetitive manual work across multiple departments. Faster processing of internal requests and business operations. Improved consistency and accuracy of routine tasks. Reduced operational costs through intelligent workflow automation. A modular AI architecture that allows new business processes to be automated with minimal engineering effort.

Empat worked as a true product partner. Their engineers consistently proposed architectural improvements, challenged assumptions, and adapted quickly as requirements evolved. Communication was excellent throughout the engagement, and milestones were delivered on time.

Virtual Meeting

Empat worked as a true product partner. Their engineers consistently proposed architectural improvements, challenged assumptions, and adapted quickly as requirements evolved. Communication was excellent throughout the engagement, and milestones were delivered on time.

What impressed us most was their AI expertise. They didn't simply integrate large language models—they designed an intelligent multi-agent system where specialized AI agents collaborate to solve complex business problems. Their understanding of LLM orchestration, RAG architectures, workflow automation, and enterprise software engineering allowed us to build a platform that is both scalable and practical for real-world operations.

I am the SalesOps Manager of Peiko

We have been providing startups and big brands with the opportunity to develop and achieve good results, to get additional profit with the help of technological solutions and business tools developed by our company.

6-10 Employees

We hired Empat to support one of our most strategic clients — a healthtech startup building an AI-powered platform for patient engagement, care coordination, and intelligent healthcare experiences. While our agency led branding, strategy, and product design, Empat took ownership of the technical delivery and AI implementation. Empat assembled a dedicated outstaff team consisting of backend engineers, frontend developers, mobile specialists, QA engineers, and DevOps experts. Their team integrated seamlessly with our internal stakeholders, participated in daily standups, and played a key role in both technical execution and product evolution. The platform required HIPAA-compliant infrastructure, patient record management, appointment scheduling, real-time notifications, and analytics dashboards for healthcare professionals. In addition, Empat supported the development and optimization of AI-powered workflows, including conversational AI experiences, AI chatbot functionality, intelligent automation, and LLM-driven user interactions designed to improve patient engagement and operational efficiency. Key deliverables included a web application built with React and Node.js, a mobile application developed with React Native, scalable backend architecture, secure authentication flows, API integrations, cloud infrastructure setup, and comprehensive QA processes. The team also contributed to AI chatbot optimization, AI feature implementation, performance improvements, and post-MVP iterations based on real user feedback and product analytics. What stood out most was Empat's ability to combine strong engineering execution with practical AI expertise. Their experience with AI development, intelligent automation, scalable cloud systems, and healthcare technology helped accelerate delivery while maintaining a high standard of quality, security, and compliance.

The MVP was delivered on time and successfully met all internal and client-side quality benchmarks. Thanks to Empat’s engineering and AI development expertise, we accelerated delivery timelines by more than 30% and launched within a critical investor window. Beyond core platform development, the team helped implement and optimize AI-powered features, including intelligent automation, conversational AI workflows, and AI-driven user experiences. Their contributions enabled faster iteration cycles, improved operational efficiency, and laid a strong foundation for future AI enhancements. The client was extremely satisfied with both the speed of execution and the technical quality of the solution. The product has since moved into its next phase, with continued investment in AI capabilities and platform growth.

Communication was proactive, transparent, and highly responsive. The team consistently delivered on time, adapted quickly to evolving requirements, and provided valuable recommendations around architecture, AI implementation, chatbot optimization, and product scalability. Their collaborative approach significantly reduced management overhead and made the partnership feel more like working with an internal team than an external vendor.

Their engineers approached the project like true owners, balancing technical excellence with business impact. That combination of development expertise, strategic thinking, and genuine investment in the product's success is something we've rarely seen from an outstaffing partner.

The engagement exceeded our expectations, and the collaboration was smooth from start to finish.