Captivation Agency

I am the Development Officer of Boys & Girls Clubs of Nassau County Foundation

Boys & Girls Clubs of Nassau County Foundation raises funds to support our Clubs in Nassau County, Florida.

Referral

1 Employee

Our Annual Gala theme design for all collateral. Deliverables include print and digital: Save the date w/envelope Social media headers Invitation w/envelopes Event Program Poster boards for auction and seating

Every single deliverable was completed on time, every time.

Customer service is their number one priority. Every deliverable was completed before our deadlines. There were times when we had to pivot, either by adding or changing details. The folks at Captivation Agency were super helpful in navigating those situations in a timely, supportive, and collaborative manner.

Email or Messaging App

What I find most impressive about Captivation Agency is that they really take the time to listen and truly understand the needs of their clients.

At this time, there are no areas for improvement. Captivation Agency fully met expectations and delivered high-quality, engaging collateral that aligned with our goals.

I’m the owner and manager of The Inn On Siesta Key, a short-term vacation rental company. We’re essentially a small resort.

We hired Captivation Agency for their website services.

Captivation Agency provides us with website services. They handle our website needs in terms of wallpapers, videos, photos, and similar things. We’ve updated our WordPress website around four times with their team since we want to stay relevant and up to date.

Around 4–5 teammates are involved in our projects and meetings. These include Jim (Founder & CEO), Barry (Lead Web Developer), Wes (Production Director & Co-Founder), and an office manager.

Jim helped at a local nonprofit, and we met him there 10 years ago. We were still growing as a business back then, so we asked him for their services. The engagement started from there.

Our investment has been between $10,000–$50,000.

We started working with them in September 2013, and the engagement is ongoing.

Captivation Agency has definitely produced business for us. They’ve successfully created a system where customers are funneled into us in terms of reservations, phone calls, and unique inquiries. Even if we don’t have the budget for Google Ads to be on top of results, the team has done a great job of keeping us relevant. Overall, the quality of their work is excellent. We happily refer them to anyone needing a website.

They meet deadlines and stay on budget. Whenever we give them a budget for a project, they never go back to us telling us they need more — they’re always on budget and on time. Moreover, they have great communication within their group, so they always know what they need to do.

I’m impressed with the things that Captivation Agency does that I sometimes take for granted. I’m not a technical person, but I’ve never had any issues with the things they do. For example, they come to us recommending things such as compliance items. They do that on their own, so I know they care about the business.

No, there aren’t any.

Give Captivation Agency a call and talk about your projects. They can help you strategize and optimize everything. They make sure your business or domain name is unique and sellable, allowing you to show up in search results.

I am the Owner of Elly May's Critter Sitters LLC

We are a professional in-your-home pet sitting company caring for all kinds of furry (and non) pets.

Referral

Captivation was retained to refresh/revamp my old WordPress website. From the first phone call to the very end of the deliverable of the new website, it was the best business decision I've made. I provided my information and they made it come to life!

We started this project during the beginning of the Covid pandemic shut down. Would have loved to meet all the great people in person however, I was able to do so via Zoom meetings. From the highest levels of the company to the programmers and organizers, everyone exceeded my expectations.

Everyone treated me as if I was the most important project they had going on, which let's face it, I'm a small business and I'm SURE they had much larger projects in the pipeline, but I never felt that my business was any less important to them. The Captivation Team is the best and I would refer them to anyone that needs their services.

No - not really. It was a smooth, precise system from the first phone call until the day we launched the site.

I am the Director of Communication of The Out-of-Door Academy

Private, independent school for pre-kindergarten - grade 12

The Out-of-Door Academy has worked with Captivation Agency on several projects throughout our partnership:

One of the most valuable components of our partnership was the relationship we formed with each member of Captivation's team. Response time on every inquiry was impressive and when our school's team was bogged down and unresponsive, they kindly nudged us with reminders to move our work forward.

The most impressive component of Captivation was the care with which each member of the team approached their work. There is a true pride in the work they do - individually and as a team. They understand and appreciate that their efforts make your company shine. I felt a real kinship with the team as we worked together to make our institution stand out among our competitors. They appreciate their clients and treat them as true partners.

They were communicative, creative, responsive, collaborative, and helpful. I'm not sure what else you could want from an agency such as this.

I am the Chief Communications and Marketing Officer of Girl Scouts of Gulfcoast Florida

Girl Scouts of Gulfcoast Florida is chartered by Girl Scouts of the USA and serves girls in grades K-12 across 10 counties including Manatee, Hardee, Highlands, Sarasota, DeSoto, Charlotte, Glades, Lee, Hendry, and Collier by delivering our mission to build girls or courage, confidence, and character who make the world a better place.

Referral

A series of videos were developed with a focus on both internal and external audiences including Girl Scouts and their families, as well as, donors and the community. Nationally we launched a new brand and our materials needed a fresh update with local representation to encourage membership, donor investment, and general community support.

Yes -all items were timely. They managed follow-up for deliverables needed from us to ensure they met deadlines. Interaction is always professional, friendly, and exceeds expectations.

Virtual Meeting

It is a joy to work with a company that takes an interest in our mission, learns about culture and really focuses on highlighting our strengths. I always feel as if I am their only client, but I know we are not.

We are extremely pleased with our past projects completed by Captivation and will continue to use their services. I can't think of any specific changes or room for improvement.