Captivation Agency

I’m a reverend at a nonprofit organization.

We needed help with website development.

Captivation Agency provided WordPress web development from scratch. Regarding features, we asked them for the ability to subscribe to our emailing list through the platform.

We mainly worked with Jim (CEO).

We spent $1,000–$5,000 with them on this project.

We worked together from November–December 2018.

Captivation Agency’s work was quick, efficient, and conscientious. They were helpful in providing a full service by also solving our issues due to our lack of tech-savviness.

Captivation Agency stayed on budget and delivered within deadlines. In terms of communication, we used text messages and email to check in with us.

Captivation Agency’s customer service was their best attribute.

I didn’t think there was anything they could improve on.

Be ready to commit to what you want so they can help you achieve your goals in a timely manner.

I am the Owner of Studio151 LLC

Studio151 LLC is a recording, mixing, and mastering studio.

Referral

More than 10

My original website was built a few years back by me on old technology and hosted on Hostgator. Captivation Agency helped me rebrand my business and image and educated me on 'content creation' and assisted in acquiring new relevant domains, they rebuilt my site and migrated it to their managed platform - allowing me to concentrate on my business, not on my website! The did an excellent job all the way around!

Our weekly and monthly goals were completed on time or early, their responses to needs were above and beyond!

Virtual Meeting

They are young, energetic, and in tune with the social media marketing paradigm we currently utilize, and they are agile to be able to roll with new technologies and social platforms. Above all, they are professional!

They have already exceeded my expectations in every way...I don't know what they could have done better!

I’m a marketing supervisor at a CPA firm.

We needed assistance with our website’s development and intranet management.

Captivation Agency has designed and developed our website from scratch using WordPress. After that, they've revamped our site in 2020. Our site features our service offer and has around 100 pages. They’ve developed a payment portal, lead generation site, and different gatekeeping features. Captivation Agency has also created a resource center with interactive videos and articles.

I’ve worked with almost all of Captivation Agency’s team, including Jim (Owner & CEO), Alexis (UX Engineer), Barry (Lead Web Developer & Admin), and their customer experience specialist.

Captivation Agency’s engagement with my company started before my employment, so I’m unsure how we started working together. I believe it was through a local referral.

We invest around $300–$500 monthly with Captivation Agency. For specific projects, they give us a separate budget depending on the project. For instance, our site development project was around $10,000.

My company started working with Captivation Agency in April 2015, and our partnership is ongoing. I started working at my company in 2018.

We've seen a significant increase in our site’s traffic and SEO rankings since we started working with Captivation Agency. We’ve also had a 60% increase in lead generation.

Captivation Agency’s communication is outstanding. They respond quickly to my emails and are great at prioritizing communication channels. They know to distinguish when a Zoom or in-person meeting is required. Captivation Agency is always looking for feedback, and we don’t have to ask them what they’re working on.

I’m most impressed with Captivation Agency’s ability to adapt to our preferred communication methods. They’re flexible and make an effort to ensure I understand everything. For instance, I’m a very visual person, and Captivation Agency has created video recordings for me to explain specific procedures.

I can’t think of anything for Captivation Agency to improve.

I recommend building trust with Captivation Agency from the beginning. Have open communication and let them know your preferred communication method, and Captivation Agency will adapt to you. That was one of the first things we discussed when I met Captivation Agency, we decided on a communication method and defined our workflow for getting work approved.

I’m the owner and founder of Terego Training, an education and training company.

We needed help with web development and video production.

Captivation Agency has built our website and made some videos to go on the website. They’ve built the site from scratch using WordPress. Additionally, they provide maintenance and hosting services.

We have a main point of contact.

A programmer we used several years ago referred them to me.

We’ve spent between $15,000–$20,000.

We started working together in January 2016, and our relationship is ongoing.

We get excellent traffic on our website. Moreover, we’ve ended up with 16,000 connections in the instructional design industry, and Captivation Agency has significantly contributed to that. They’ve also helped us with a high-end email list.

They meet deadlines and stay on budget. We use emails, phone calls, and Zoom to communicate.

They see us as a partner rather than as a client. We’re a big fan of Captivation Agency.

No, we wouldn’t change anything.

Listen to what they say; they give great advice.

I am the VP of Communications & Marketing. I have been with the organization coming up on 15 years.

Our organization hired Captivation Agency to produce an impactful video to be shown throughout our footprint. The goal was to make the audience laugh, cry, and show the impact mentoring has on our youth.

I have used Captivation Agency in the past t produce an agency video. I knew exactly who I would work with on this recent video as they did an excellent job on the last video and I know their work is top-notch.

We started with an initial conversation explaining what I needed and was looking to do. I reached out to the Bigs and Littles who would participate in the video explaining what I was looking for from them and that Captivation Agency would be reaching out to them moving forward to schedule the video shoots. They sent the information I worked with Captivation Agency ahead of time. Once the participants were contacted I was then sent the information so I could also be involved and present at the video shoot.

I worked with Team Wes and Taylor, and they were amazing! The participants also shared how much they enjoyed meeting them and how comfortable they made them feel. The process was smooth and flawless.

we showcased the video at our sold-out event in which it received an astounding seal of approval from all the guests. In fact, a few of the guests who attend many events in the area stated it was the best nonprofit video they had ever seen. The impact was tremendous and just sealed for me what this video meant to those who experienced it.

The project manager was wonderful and communicated in a timely manner and was always in communication with me. He would be very clear with information and the process so I was always in the loop. He involved me with everything they were doing from start to finish.

They were professional and made everyone feel comfortable and at ease. Their work speaks for itself. I have known them for quite some time and will recommend them and have to those looking for anything in this field.

I honestly can't think of anything they can do to improve. They did an outstanding job from start to finish.