Brafton

I am the Business Services Manager of CivicRisk Mutual

CivicRisk Mutual provides tailored protection and risk management solutions for local councils.

Online Search

2-5 Employees

Brafton provides ongoing marketing and communications support for CivicRisk Mutual, acting as our external marketing expert. Their work covers content creation, social media management, website maintenance, and other marketing and communication assets as needed.

The Brafton team is highly organised and professional. They consistently deliver content, social media posts, and website updates on time. They respond promptly to our requests and adapt quickly to new needs, providing clear guidance and support throughout our ongoing engagement. Their project management ensures a smooth workflow, allowing us to focus on other priorities without concern about deadlines or quality.

What stands out most about Brafton is their ability to consistently handle all aspects of marketing and communications with professionalism and expertise. They take the hard work off our plate, allowing us to focus on other priorities, while always delivering high-quality content and guidance. Their reliability, responsiveness, and deep understanding of our needs make them a truly valuable partner.

At this time, I have no suggestions for improvement. Brafton consistently meets our expectations and delivers high-quality marketing and communications support.

I'm an executive at Solvaria. We provide managed database services, offering both full-time and supplemental support to businesses worldwide. We act as a strategic partner to enhance clients' database management and success.

We initially worked together on SEO-driven content development with the goal of driving conversions to our website. Most recently, Brafton handled a complete website redesign for my company.

Brafton has worked with me to understand the goals of our new website and how we want our brand to be communicated. Then, they've executed the design, technical UX, and SEO-driven build. The deliverables include wireframes, design mock-ups, the final website, and written content.

We've worked with 2–5 teammates from Brafton.

They reached out to me. I chose them because they offered good value for the cost, and I liked their pricing model using units instead of a monthly retainer with unclear deliverables.

We started working with them in June 2025, and the engagement is ongoing.

We have a beautiful, functional, and technically optimized website that's already driving increased web traffic from the SEO and AEO work that was done on the back end of the site. We've seen increased site speed, nearly an 80% increase in web traffic, a lower bounce rate, and more conversions since the new site went live.

We have a dedicated account strategist and an account manager that moves the project along. We communicate via weekly virtual meetings and emails.

Their technical knowledge behind the website build has been extremely valuable to me. They have all the answers I need and have a well-rounded team.

At times, I felt like I wasn't sure exactly where certain pieces of the project stood because it had a lot of moving parts. But overall they were able to deliver mostly when they said they would.

I’m the SVP of global marketing and communication at EOS GmbH Electro Optical Systems. We provide industrial 3D printing solutions for metal and polymer manufacturing, helping organizations innovate and accelerate production with expert guidance, technology, and end-to-end additive manufacturing expertise.

We initially hired Brafton for content generation support for our blog. We’ve since extended the scope to include SEO and Google Ads support across many countries.

Brafton and our team collaborate on the content roadmap and execution for our blog. They also handle SEO optimization for our website content, including technical SEO review and optimization and AEO optimization. Brafton provides Google Ads support for North America and the APAC region. The team focuses on creating content like blogs, case studies, and website content.

We work with 10–15 teammates from Brafton.

We found Brafton through an online search. We chose them because their pricing fit our budget, they were a great culture fit, and they seemed to understand what we needed as a mid-sized company.

We started working with Brafton in May 2022, and our engagement is ongoing.

We’ve seen a +19.5% YOY increase in our global SEO rankings. We’ve also seen a 4% improvement in our CTR for paid ads in North America and a +100% YOY increase in generated leads. We’ve noticed an increase in our AEO rankings, better CTRs on paid ads, and more time spent on our website. We measure leads generated through Google Ads, and that’s growing as well. We’ve seen a great impact from Brafton’s SEO work, which is now also resulting in great AEO pick-up and coverage.

Brafton’s project management is really good. They keep pushing us when we need it and keep up the pace. We communicate via virtual meetings and emails.

We’re impressed with how Brafton picks up the work and keeps pushing our team to deliver on the projects and improve our results. They built a huge technical knowledge and understanding and function like an extended team.

No, there aren’t any.

I am the Digital Content Coordinator of Epson

Epson is multinational electronics company and one of the world's largest manufacturers of printers and information- and imaging-related equipment.

Online Search

High ratings

2-5 Employees

For 2025, we have requested a series of content projects for our multiple product categories, these include ebooks, whitepapers, articles, infographics, normal and SPB blogs and videos. The purpose of these projects are to provide valuable content for lead generation activities and giving our sales team resources to share with customers.

In order to determine whether or not a project was successful depends on a number of variables. One of the major determinors for videos is how many of our sales team shared the content. We've seen a significant number of our team share Brafton videos on their LinkedIn, highlighting its value for informing the audience on specific products, features, benefits and so on.

Our Project Manager, Marielle, continues to meet deadlines and provide important updates on several ongoing projects. When last minute changes need to be made, they are rectified immediately so that we can remain on target.

Virtual Meeting

There are several elements that make Brafton an impressive company; from quality output to exceptional time efficiency, however I do wish to focus on the team at play. Julia and Marielle have been crucial in ensuring that all our requirements are met without hesitation. They are quick to follow up and provide support when it comes to meeting deadlines and commencing new projects. We are in great hands.

We wish to continue our long relationship with Brafton, however we hope that the pricing isn't annually raised to point where it becomes unaffordable, as it is already quite expensive. We would like to know that our loyalty isn't being taken for granted. Overall, no other improvements from our end.

I'm the COO of VLocker, a company that designs, manufactures, installs, and services durable, customizable locker systems and automated rental kiosks for public environments worldwide.

We needed support with our marketing plan for a video shoot and to compose still photos and videos for trade show marketing events.

Brafton has provided a selection of still images captured from on-site photos and compiled footage for two 30-second videos. The edited videos have been provided for final use in our marketing plan, trade shows, website, social media posts, and brochures. The team has done an amazing job of collecting photos, videos, and compiling B-Roll materials to create the videos, which have exceeded our requirements for the exact materials and details we need.

We've worked with four teammates from Brafton, including Jake (Lead Account Manager).

We found Brafton online via Google search. When we reviewed the submissions from the selected organizations, we preferred the professional presentation and attention to detail that Brafton provided from the first meeting through the pitch. The team explained what they could do to add long-term value as a partner, not just a single project solution.

We started working with Brafton in April 2025, and our current project scope has been completed. We're already in conversations for our next scope of work for the 2026 marketing plan.

Brafton has provided high-quality communication to our market prospects, driving market awareness of our brand and enabling us to showcase our product in commercials at events. Brafton has exceeded our expectations.

The process has been amazing. Jake has been great, keeping the team on track, providing valuable feedback, and communicating weekly to ensure all team members were informed as we progressed. Moreover, Brafton's attention to detail is evident in the final product. Our primary form of communication has been weekly calls via Microsoft Teams or Google Meet.

All Brafton's team members' tools and skills, both on and behind the scenes, have enabled them to provide updates, additional ideas for improving our business image, and other marketing initiatives. Moreover, the team has gained a deeper understanding of what our competitors are doing in comparable spaces, which has helped align us more closely with our vision to improve the application of our funds and ensure we're not heading in the wrong direction.

I can't think of anything for Brafton to improve.