Big Red Jelly

I am the Owner of a recreation company

Travel and tours company offering private services and tours to travelers since 2003.

2-5 Employees

Contract 1 — Website Build ($8,650) Full rebuild of an existing WordPress/Elementor site contracted explicitly as a high-converting lead-generation tool with a strong SEO foundation. Deliverables confirmed in writing at signing: approximately 50 commercial pages rebuilt, functional contact form, correct heading tag hierarchy sitewide, 301 redirect audit, schema/structured data implementation, mobile-optimised performance, and a site architecturally capable of search engine indexing.

No measurable outcomes attributable to the contracted work were achieved. The site was delivered with all commercial content hidden from search engines — structurally preventing organic visibility from day one. The contact form, the sole mechanism for converting visitors into leads, was non-functional for four months from launch. No Google Business Profile was set up during the eight-month SEO programme. Schema was never implemented. These are not outcome shortfalls — they are the absence of the foundational conditions required for any outcome to be possible.

Project management was handled through weekly calls and a shared internal Blueprint document maintained by BRJ. On the surface the process appeared structured and professional. In practice it masked a consistent pattern that only became apparent on independent audit.

The visual design output was professional and the site presented well on the surface. The build team was collaborative and responsive during that phase of the project. The sales process was also genuinely impressive — detailed, confident, and effective. Objectives were confirmed in writing, the contract appeared thorough, and the overall proposition was convincing enough to justify a $16,610 commitment. In hindsight that polish was concentrated entirely in the front end of the relationship. If there is something unique about this company it is the distance between the presentation and the delivery — and how long that distance takes to become visible.

Several, all documented.

I'm the CEO of Solid Base IT. We are a managed services company providing fractional IT services for small, medium, and large businesses. Our focus is on industries such as manufacturing, 3PLs, warehousing, construction, and healthcare, with a strong emphasis on compliance and proactive IT support for businesses with 10 or more employees.

I was handling most of the marketing myself and had previously hired someone to help, but the results were inconsistent. I wanted to work with a marketing service that had a proven track record of delivering good results for other businesses and could provide a more structured and effective approach.

Big Red Jelly has led a rebrand for my company and refreshed our website. Their responsibilities include both design and redevelopment on WordPress. They also provide ongoing marketing consulting, SEO work, CRM buildout, and create marketing copy and materials. Additionally, they offer maintenance and hosting services for our website.

I work with four teammates from Big Red Jelly: a marketing specialist, a branding specialist, a growth specialist, and a strategy person. I’ve also had interactions with their boss and the owners.

I found Big Red Jelly through a networking group and reviewed their Clutch profile after hearing about them. After considering several companies, I chose them because of their proven process and the ease of working with them.

We’ve spent around $6,000.

The engagement began in August 2025 and is ongoing.

After implementing Google Analytics with the new website, we’ve observed a 100% increase in traffic. The structured approach and regular progress have made a significant difference in our marketing outcomes.

They’ve consistently met deadlines and stayed on budget. Their process is well-defined, and they hit their goals every month. Our communications are managed through biweekly Google Meet calls and email, and I track progress via a spreadsheet linked to HubSpot.

They are friendly, easy to talk to, and truly feel like a partner and an extension of my team. Their expertise and strategic roadmap give me confidence in the process, which is a major improvement over my previous marketing experiences.

No, there aren’t any.

Trust their process and treat them as a partner. Let them do their job as the experts rather than steering them too much.

I am the Founder of Zentavra

Zentavra helps growing businesses simplify and optimize their HubSpot CRM, streamlining marketing, sales, and customer success operations through strategic setup, automation, and data-driven processes that actually scale.

Referral

2-5 Employees

Scope of Work:

They had an excellent project management process, with clear next steps, a structured discovery-to-delivery framework, and timely updates. Timelines were always shared, and deliverables consistently arrived faster and better than expected, with responsive communication to every need.

Their quality of work and timeliness are unmatched. Having tried other vendors with poor communication and results, their consistently high standards and reliable delivery stood out as truly exceptional.

N/A

I’m the founder and CEO of Genius World, a print-on-demand store.

I needed help launching Genius World online. I was looking for a full-service agency that could help me with website development and marketing services.

Big Red Jelly is helping me build an e-commerce website. They've also handled content creation and growth strategy. The team is walking me through SEO best practices, email marketing strategies, and site design. We’ve gone through a brand strategy session, where we’ve worked on designing the brand according to my vision and purpose. We’re currently in the content phase, where we’re developing content to accompany the brand.

I primarily work with a brand strategist. She’s gone through a few phases with me, including brand discovery and creation. She’s also working with me on content creation. After moving on from her, I’ll be connected with a build strategist. The build strategist will take all the work that the brand strategist and I did together and put it on the site.

I found them on Google. I liked that Big Red Jelly had a full approach. They laid out their approach and the steps we’d go through to work with them.

We’ve spent around $5,000.

We started working together in May 2025, and the engagement is ongoing.

By having Big Red Jelly serve as a one-stop shop for all my needs, I’ve been able to save money and time. I don’t have to utilize several services or people to complete different components. Having one company and one team do it all has been instrumental in my process. They all talk to each other and tell me exactly what I need to do and what they need from me. So far, it’s been a wonderful partnership.

Big Red Jelly's communication has been top-tier. I haven’t had to reach out to initiate any updates; they always do it on their behalf. They’ve kept things right on scope and budget. Everything they promised upfront is exactly what has been delivered.

No, there hasn’t been a point where I’ve thought it was a mess or wished it were completely different. There aren't flaws in Big Red Jelly's approach to point out.

Be ready to communicate in a timely manner and think through the feedback you might have after each connection point. Big Red Jelly's team usually delivers an agenda for each meeting at least a day or two in advance. Just being ready and coming prepared to the meetings will be helpful for the team and you.

I am the Owner of AmeriTrue Real Estate and Management

Property management

Build Discovery- Build Discovery- Dedicated Standard Build Strategist

Weekly objectives and project review goals.

Big Red Jelly is absolutely incredible! I was referred to them by a friend, and from start to finish, the entire team exceeded my expectations. They rebuilt my AmeriTrue website with precision and creativity—and even launched it five days ahead of schedule! Every commitment was met with professionalism and care. I highly recommend Big Red Jelly to anyone looking for top-tier web design and service. Truly the best!

They came prepared to every meeting from the initial discovery to launch date.

Maybe a little more training on the website plugins.