VIDEN

I am the E-Commerce Manager

Cosmetics manufacturing

Online Search

2-5 Employees

Management for our Google and Meta ads platforms for our ecommerce shop. Also provided a very detailed audit for our Amazon storefront, listings, and ad account. Deliverables include detailed monthly reports, projections, and constant updates. They also make adjustments to photos and videos to optimize them for advertising.

Lowered cost per acquisition, increased ROAS, increased impression count, increased revenue, and lowered ad fatigue.

VIDEN delivers all of their reports on time or ahead of schedule. They are always available and respond to any questions and messages in a timely manner.

Email or Messaging App

The most impressive thing about VIDEN was their detailed approach to handling our accounts. Their audit confirmed a lot of account concerns but also pointed out things we hadn't considered on our own. They jumped into action immediately and their team began tackling multiple areas at once. We are thrilled with the amount of work their team is able to put in and the new ideas they constantly provide.

I don't believe there's anything they could do differently. Their communication, performance, and timeliness are all on point.

I’m a manager at Ranok Inc., an e-commerce company selling lingerie, hosiery, and underwear products in the US and Canadian markets through Shopify, Amazon, and other online marketplaces.

We hired VIDEN to scale our lingerie and underwear e-commerce business through Meta and Google advertising by improving ROAS, increasing profitable sales, and optimizing customer acquisition.

VIDEN handles the management and optimization of our Meta and Google advertising campaigns for our Shopify e-commerce store. Their scope of work includes campaign strategy, ad account management, audience targeting, conversion tracking, performance optimization, creative recommendations, reporting, and scaling profitable traffic and sales. They also work with product feeds and support advertising efforts related to our e-commerce and marketplace operations.

We work with 2–5 teammates from VIDEN.

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

We’ve spent around $200,000–$999,999.

We started working with them in September 2025, and our engagement is ongoing.

VIDEN’s project has helped us improve advertising performance and scale e-commerce sales through Meta and Google Ads. Key measurable outcomes include increased ROAS, growth in profitable revenue, improved campaign efficiency, better conversion tracking, and stronger customer acquisition performance across our Shopify store and marketplace-related advertising efforts.So far, we’ve seen approximately 20%–40% improvements in ROAS across key campaigns, along with noticeable growth in profitable sales and more efficient customer acquisition through Meta and Google Ads. Performance has continued to improve as campaigns are optimized and scaled over time.

VIDEN’s project management has been organized, responsive, and professional throughout the engagement. They communicate clearly, provide regular updates and reporting, and consistently deliver tasks and campaign optimizations on time. We primarily communicate via email and messaging apps.

What we’ve been most impressed with is VIDEN’s data-driven approach and deep understanding of e-commerce advertising. They focus not only on increasing traffic but also on profitable growth, ROAS, and long-term campaign scalability. Their responsiveness, analytical mindset, and ability to continuously optimize Meta and Google campaigns for our Shopify business have stood out throughout the project.

Overall, we’ve been satisfied with the collaboration and results. Communication and campaign management have been strong throughout the project. As with any ongoing e-commerce advertising effort, there’s always room for further testing and scaling, but the experience of working with VIDEN has been positive.

I’m an executive at of A Closer Look, a customer experience market research and data analytics company. We collect and analyze customer journey data, offering services like mystery shopping, market analysis, and surveys to help brands improve loyalty and deliver exceptional customer experiences across various industries.

We needed help assessing our current Meta process for recruitment.

The goal is to maximize our Meta presence for recruiting field resources. VIDEN assessed our current Meta process for recruitment and recommended improvements. The team fixed tracking, launched new campaigns, and incorporated best-performing ads while creating new copy and designs each month.

We’ve worked with two teammates from VIDEN.

We found VIDEN through a referral. They came highly recommended for their professionalism and expertise. They were also reasonably priced.

We started working with VIDEN in May 2025, and our engagement is ongoing.

VIDEN has helped us increase our clicks at a lower cost and conversions. The team has created fresh ad campaigns, more clicks, lower CPC, higher CTR, and more sign-ups. VIDEN sends a robust monthly report with stats to show progress. Last month, VIDEN generated 2,080 sign-ups (+35.9% MoM) at a cost per sign-up of $0.84, which is 14.2% lower MoM. The team also generated 6,050 clicks (up 37.7%), a CPC of $0.29 (down 15%), and a CTR of 3.24% (up 12.5%).

VIDEN is organized, responsive, and always delivers on time.

The team at VIDEN are truly experts. The team is communicative and proactive. It's hard to find invested workers, but VIDEN has proven time and time again that they add value to the success of our business.

I don’t think there’s anything VIDEN can improve on.

I am the Founder of an education company

We help adults go from beginners to confident French speakers through fun, practical, and immersive online lessons designed for real-life conversations.

Upwork

High ratings

6-10 Employees

Developing and launching full-funnel advertising campaigns on Meta (Facebook & Instagram) and Google Ads to drive traffic, conversions, and course sales.

The measurable outcomes from the project included a significant increase in revenue, improved lead quality, and more efficient use of ad spend. We saw strong growth in traffic and conversions, better tracking and attribution across platforms, and consistent performance improvements through ongoing optimization and creative testing.

VIDEN’s project management was efficient, organized, and reliable. They consistently delivered work on time, provided regular performance updates, and were highly responsive to our questions and feedback. They adapted quickly to our needs, offered strategic recommendations, and maintained clear communication throughout the project.

Email or Messaging App

What stood out most about VIDEN was their deep expertise in performance marketing and their proactive approach. They didn’t just manage ads—they acted like strategic partners, constantly testing, optimizing, and suggesting improvements to help us scale.

No, we were fully satisfied with VIDEN’s work.

I am the Co-Founder of Stan Winston School of Character Arts

Stan Winston School of Characters Arts is the world's premier online destination for learning the art and technology of character creation from Hollywood's leading FX professionals.

Online Search

2-5 Employees

Given the high level of trust we've developed in Viden, the work they've done for Stan Winston School has expanded over the years. We started out hiring them for marketing analytics consulting and to help us make the switch from Google's Universal Analytics to GA4. We were so impressed with their Google expertise that we engaged Viden to run our Google advertising. They took over our Meta advertising recently, and we've been seeing great results. The Viden team is a versatile and highly professional team of people who continue to impress us with their work quality and excellent client communication.

We have been looking at ad conversion rates and attributable revenue to determine the success of the various initiatives that Viden is working on for us.

The Viden team is made up of consummate professionals from top to bottom. They are always up-to-date on the latest trends and developments in e-commerce marketing, from analytics to advertising, and they have enthusiastically shared their guidance and expertise to help us grow our company. It's rare to find a company that can provide such a high level of client support at such a cost-effective price.

The most impressive thing about the company is perhaps its culture. From our Meta Ads marketer, Vadim, to our Google Ads lead, Alina, every member of the Viden team we've worked with has had a terrific attitude, up-to-date expertise, and a strong desire to innovate and try out new things to help our company grow.

Based on our experience working with Viden so far, we can't recommend any improvements. It's an excellent company, and we highly endorse its services for any business looking to enhance its e-commerce analytics and marketing strategies.