ThreeSixtyEight

I am the marketing manager/ops manager for a healthcare consulting and analytics firm. The company needed a rebrand and overall marketing strategy that aligned with our growth so we searched for a marketing agency that could offer these services but that also had similar core values and approach as ours.

New website, overall rebrand and brand strategy, social media strategy.

From the very first few conversations, we immediately clicked with the TSE team. We felt like their values aligned with ours, they were honest and transparent, and not afraid to challenge us and push us out of our comfort zone, which is exactly what we needed. Their example work was compelling, detailed, and in brand. We really appreciated how the team was immediately in tune and passionate with our company's mission.

We started out with the brand strategy - this was probably our biggest struggle, as the company didn't go through an exercise this thorough before. Once we had the words to describe the company, the brand, the tone of voice, TSE walked us through translating the words into visuals, from logo to colors, and graphic elements. Once those were set, we started working on the website. We were involved in every phase and it felt very much like a collaboration.

We worked mainly with four resources, two PM, a strategist, and a designer. However, a copywriter was also involved for some of the project, and a sales representative was our initial contact. The social media strategist was also involved for part of the project. Overall, everyone we interacted with at TSE shared the same approach and felt very much part of a consistent and strong culture.

Our new website really feels like the culmination of all the work we have done for the last eight months. Every little detail on the site is consistent with our new brand. We have received so much positive feedback on it, and it has exceeded our expectations. It is definitely an incredible step up from our previous site.

Very effective. TSE is well organized and has a strong process in place.

I think there are many things to appreciate about TSE but first and foremost, the people. Everyone we worked with was genuine, honest, humble, kind, and truly cared. This set the base for a process that felt like a collaboration even close to important deadlines. The other aspect that is crucial is they listened. They understood what we were looking for and delivered!

I don't think so. There have surely been times of tension, but it was a healthy tension that was needed. Even though it may not feel good in the moment, we are grateful TSE pushed us out of our comfort zone, so I would encourage them to keep doing just that!

I’m the VP of Marketing at Compass Datacenters.

We needed help in branding and various marketing initiatives.

ThreeSixtyEight has helped us create our brand style guide, working on our look and feel. They’ve also developed an overall branding and communication strategy for our company, and they’ve been executing that for the last two years.

We’ve worked with 8–10 teammates, including account executives, graphic designers, and content writers.

A colleague recommended ThreeSixtyEight to us.

We’ve spent over $500,000.

We’ve started working together in September 2019, and it’s ongoing.

Thanks to ThreeSixtyEight’s help, we’ve surpassed our goals many times over. They’ve exceeded our expectations.

ThreeSixtyEight’s project management has been excellent. They’re proactive in their communication, meeting with us regularly. We work closely together, and we have a collegial atmosphere between our teams. We collaborate through phone calls, emails, and regular Zoom meetings.

Our relationship with ThreeSixtyEight has been very casual, so working with them has been very easy.

We hope they can know our business a little better.

Have a good idea of what you want to accomplish and expect to get out of the engagement.

I’m the brand director for New Schools for Baton Rouge, a nonprofit organization. Our mission is to ensure that every child in Baton Rouge, Louisiana has access to an excellent education. We help set trends such as bringing in new charter schools, which would provide more quality options for parents.

We previously worked with another agency, but they failed at providing the services we were looking for. We needed help promoting our advocacy and getting people to know what we do for us to achieve a greater impact.

ThreeSixtyEight is supporting our marketing campaigns where we’re targeting parents and teachers. They’ve promoted our one-stop-shop platform, and they’ve also hosted a teacher recruitment fair.

We’ve worked with an account manager, a media strategist, two graphic designers, one content strategist, and one website developer. Tara (Director of Strategy) is our main point of contact.

Since we were a local nonprofit, we decided to source locally. ThreeSixtyEight met with us, learned about our mission and services, and provided us with options and strategies. In the end, they created a video presentation saying they would love to welcome us into their family — that made us decide to work with them. We loved their presentation, confidence, and suggestions.

We’ve spent about $400,000 per year.

We started working together in November 2020, and it’s ongoing.

ThreeSixtyEight’s work has resulted in 3,675 applications, which exceeded our goal.

Although ThreeSixtyEight is doing a lot of work for us, they keep our projects in check. They send biweekly emails to let me know of their progress. They’ve also set up a Slack channel to have quick and easy communication. They are communicative, and they always try to find solutions to a lot of problems.

Their open communication and problem-solving skills are impressive. They’ve always come up with a solution and provide support whenever I have a problem. They’re very welcoming and responsive — their team is phenomenal. I also appreciate that they help me troubleshoot issues.

I can’t think of anything.

Be clear about what you’re looking for.

I'm the brand director at Talend, a data integration and governance software company.

Enterprise software is a huge industry, but when it comes to marketing, it lacks some of the oomph and excitement of B2C brands. We wanted to change that and create a pure awareness campaign. We hired ThreeSixtyEight for creative development, video production and asset production (static banner ads) of the campaign.

We were looking for an agency that would support our vision (Enterprise software does not have to be boring) and would have the skills for both ideation and video production.

We followed a very standard process starting with ideation, brainstorming. ThreeSixtyEight came back with two concepts. We picked one that we really pushed further. Once we were set on the concept, ThreeSixtyEight worked on a storyboard. We co developed the script together.

We worked with a project manager and a full crew of art director, copywriter, designer. They shared their work via G Drive and Vimeo and we iterated quickly at all stages of the process. We also jumped on a couple of calls when we needed a really quick turnaround.

The campaign has been out for a couple of weeks now and has already garnered 100 000s of views. We're also on track to reach our target of 2 million impressions in our core audience.

The entire team was very accomodating and flexible throughout the process. They were very open to feedback and suggestions.

The quality of the final video assets is top-notch and absolutely incredible in the time that we had to produce it. Everything was done remotely because of the pandemic, and I still had full faith in them during the production phase.

Go bigger!!

I'm the Corporate Media Director for Creative Consultants Inc, an in-house agency whose main client is Alfa Insurance — a regional P&C Insurance provider headquartered in Montgomery, Alabama. I've been with the company since November 2004.

After working with the same crew for nearly a decade, we decided to cast our line into the creative agency pool with an RFP in early 2021. Our key charge involved developing a comprehensive television and digital ad campaign beginning in Q2-2021, which would air in early Q3. This new campaign should help us expand our market share by

After sending the RFP out to 16 agencies, we narrowed the interested parties down to 7. We then brought these 7 in for formal pitches, narrowing the list down to 3 post-pitch. We ultimately selected ThreeSixtyEight for a variety of reasons — deliverables, timeline, budget and creativity. But, truth be told, I knew in my gut these were "our people" from the very first conversation. You can find talent in a slew of places, but what's harder to find is energy, contagious enthusiasm, passion, drive, transparency and heart. ThreeSixtyEight boasts all that and more.

After beginning with a series of discovery calls, emails and continued follow-up questions to our initial RFP, ThreeSixtyEight traveled from Baton Rouge to Montgomery to meet with us for their initial pitch. This initial meeting inspired follow-up visits, where they spoke to several key members of our executive management team; dozens of our field sales team members; and other key stakeholders. They know strategy is only as good as the intel you have available, so their incredible team spent countless hours ensuring they had all the info they needed to satisfy our campaign expectations.

We've worked closely with ThreeSixtyEight's co-founder and Chief Strategy Officer; an outstanding creative director + team; an incredible account manager; senior design engineers; brand and media strategists; and brand design lead. At no point throughout this process have we ever questioned, "Is this the team that can get us where we want to go?" Rather, our only question is, "Can we find more money to do even more with them?" How often can you say that?

Though we've only just launched our entirely new campaign, organic compliments via word of mouth, email, hallway conversations and social media are already pouring in with high praise! I've been with this company nearly two decades and have had the privilege of working with the in-house agency since 2009 — and I can honestly say this is the first time we've launched a campaign that, within hours, was already receiving major buzz.

It's been an incredible experience! We have weekly meetings with the team to go over progress and next steps; email, call and text regularly with questions and/or update; and maintain open dialogue regardless of the time or day. If you want to work with a group that isn't boxed into a 9-to-5 schedule — and one who consistently responds with energy and solutions — this is your team.

What's not to love? Their commitment to being a challenger agency and "building a different ladder" is commendable, but the people behind the company are just fantastic humans. When you have the opportunity to create amazing work in a true partnership atmosphere with people you genuinely respect and want to have a beer with, is there anything better? One thing to note — during the final stages of this project, Hurricane Ida hit the Louisiana coast, devastating a significant portion of the state. Portions of parishes are still without power weeks later. Despite a lack of cell service and electricity, this incredible team still managed to find a way to meet our deadline and exceed our expectations. How many companies can you think of who would go so far out of their way to fulfill their promise? ThreeSixtyEight did, without hesitation.

Absolutely not. This entire experience was phenomenal, and we would do it all over again.