Supple Digital

I am the general manager of B.W. Machinery, B.W. Machinery offers a large selection of garden machinery and power equipment, including lawn mowers, chainsaws, and concrete equipment via 3 stores in victoria & online through out australia.

We hired Supple for our SEO strategy. The goal was to drive more sales and customer enquiries by improving our online presence. After seeing the success of the SEO campaign, we later used Supple to build a new website for bwmachinery.com.au.

Supple showed good communication and professionalism from the start. They also showed clear expertise in SEO and digital marketing. These factors gave us confidence to choose Supple.

Supple optimised existing pages on our website with SEO keywords and new written content. The team also created several new, SEO friendly landing pages. Supple also completed offsite SEO work. Initially, we were working on a different domain.

Supple’s digital analysts, SEO specialists, and project managers were our main points of contact. We also worked with the SEO Strategy Director, and their writers created the content for our website.

Our website now ranks on page one for many of our main keywords. We have upgraded our campaign several times, and Supple has informed us that 328 of our 466 keywords are ranking on page one. All our businesses are united under one consistent website online and we have seen sales and customer calls increase. We have a new, modern website that is made for SEO, customer conversion, and ecommerce.

The professionalism and work of the team was awesome. We have great communication with the company by phone, email, or in-person meetings. Work is always delivered on time and according to expectations.

Supple is honest about what sort of results you should expect and when you should expect them. The team was very straightforward and stuck to their word, providing us with great results.

Nothing to mention. Thanks Supple!

I am the Owner and General Manager of MCN Plumbing

We provide plumbing services to homes and business across Melbourne.

6-10 Employees

Supple provided us with target keywords and completed research based on our biggest competitors. The team began writing content, building landing pages, and optimising our existing content. At the same time, our new website was in development, which we migrated to once the build was complete. To further improve our initial rankings, Supple provided a custom solution. They created targeted blog content, which they used to build out internal links.

Supple has helped our website to rank consistently on page 1 of Google. Website traffic has increased and we are receiving more bookings through our website. Our Google rankings were struggling initially, but the custom blog solution that Supple implemented worked wonders for us. The new website was delivered on time and we worked closely with the project manager to highlight our unique selling points in the new website design.

Supple Digital was in regular communication with us, and they have always responded to us quickly by phone or email when required. The team was hands-on and collaborated with us. They trusted in the expertise we have in our own business. We have had several face to face meetings, and they delivered the keywords, website copy, and website design on time.

We found Supple’s level of professionalism to be the most impressive thing about the company. They had more knowledge about SEO for plumbing websites than any other company we came across.

I can’t think of anything.

I am the Owner of R&S Pallets

We are a Melbourne based supplier of made to order pallets and skids, able to supply new and second hand products within a fast turnaround.

Online Search

2-5 Employees

Supple started by researching keywords that were relevant to our business and industry. Once we approved them, they developed SEO friendly content for us, as well as used Google Adwords to market our key products and services. The team also created a beautiful new website that was a real improvement on our existing one! After signing up, we’ve continued to have regular meetings with them to track our progress.

Our SEO project has been measured by:

Our team has been really impressed with their technical knowledge and ability to consistently deliver great results.

Definitely their combination of technical expertise and ongoing support. Whenever we had an issue or a concern, they were always on hand to sort it out. Their ability to heap us leapfrog key industry competitors has been first-class.

Not really-we’ve been quite happy since day one, which is why we’ve partnered with them since 2015.

I am the Director of Property Analytics

We analyse the Melbourne real estate market and acquire properties for property investors and developers.

Email and Phone Marketing

2-5 Employees

They were highly responsive via email and phone. Always accessible and open to educating and advising me. Importantly, everyone from Supple has delivered on what they said they would. They have multiple experts in certain fields who help, but at the same time there is a single point of contact for me should I wish to talk about anything.

Virtual Meeting

Incredibly transparent in what is often a 'black box' SEO industry. They are always happy to talk in detail about all of their recommendations and initiatives. They don't just point towards metrics (this page is ranking a bit better), but also actively engage to explore new ways to improve my business.

Not really. I obviously wish website improvements could happen quicker but all Supple staff are methodical about everything and are focussed on delivering the best possible solutions. Quality takes time with anything.

I am the General Manager of Maroondah Heating & Cooling Pty Ltd

Maroondah Heating and Cooling are the specialists in heating and cooling services for homes of all sizes. For more than 25+ years our friendly and qualified team has delivered comprehensive and cost-effective services to our valued customers, helping them to stay comfortable in their home all year long.

Online Search

2-5 Employees

The work Supple completed for us included extensive competitor analysis and keyword research. They designed and built a website that was optimised for search engines, user experience, and conversions. They created a new structure for our site that produced great results. Our approach with Supple focused on organic optimisation only, and over time, we have experienced steady and substantial growth.

We have enjoyed a high jump in Google rankings. The majority of the keywords across all our websites now rank on Google’s first page, and many of these keywords are ranking in the number 1 position. We have experienced a sharp increase in enquiries and business through the websites, and our business has continued to expand and grow, in part thanks to the services provided by Supple.

Supple has always worked closely with us to provide custom solutions. They respond to inquiries and requests very quickly, and they really listen to us and value our input and feedback. We have regular in-depth meetings with the team, including quarterly audits. They are also available to communicate with us via phone or email.

In-Person Meeting

We were most impressed by Supple’s ability to provide a solution that was designed especially for our business. Supple’s services helped us to expand into new parts of our industry and we are achieving sustainable long-term growth without paid ads.

Nothing really comes to mind. They met all our expectations and more.