Slide UX

I am the Head of Technology of MoreHands

MoreHands Maids is a tech-forward home service provider based in Austin, Texas. We provide home cleaning, laundry, and other in-home services.

Working on and off since 2016

1 Employee

Collaboration History: Slide UX has been collaborating with MoreHands intermittently since 2016.Recent Support: Recently, we assisted in identifying why shoppers may abandon their online quote process.Design Solutions: Developed strategies enabling MoreHands to collect contact information for remarketing to prospects who abandoned the quote process.Issue Resolution: Addressed and resolved problems that were leading to inaccuracies in submitted customer information.

Figma files with the new website quoting tool designs. Which are being implemented.

Erin at SlideUX, who leads the UX redesign for our quoting tool, excels in punctuality, offers proactive and clever design mock-ups, and engages with a friendly and empathetic approach, deeply understanding our business needs and delivering smart solutions. Slide UX excels as a highly competent and reliable partner in the UX design field. Their standout qualities include remarkable availability, ensuring they are always on hand to address needs or make adjustments.

What I found most impressive about this company is its exceptional availability and predisposition, complemented by proactive engagement. They consistently provide insightful contributions and ensure fast delivery, making them a standout partner in our projects.

No.

I am the Sr. Digital Strategist of an advertising & marketing company

We are a full-service advertising and marketing agency that provides advocacy marketing and advertising services primarily for not-for-profit and government agencies in Texas.

Referral

Referred to me

2-5 Employees

The client sought to refresh their website, to improve the site’s navigation andstructure, look and feel, and the flow of high priority pages and utilities. As part of this effort, the client sought to create UX strategy recommendations and wireframes intended to bolster the achievement of marketing objectives while amplifying overall user satisfaction and engagement levels.

Phase 1 of the project involved creation of wireframe prototypes that were then tested with real potential users in phase 2. The ability to see users navigate the prototypes on mobile and desktop confirmed specific UX updates to the client's site.

During phase 1 of the project, despite being on time, the deliverables often needed to be reworked after initial delivery, sometimes several times. Slide UX was open to feedback and listened to our project needs when making revisions. The client was a public transportation provider, so the needs of the website were unique due to the complicated nature of public transit and the specific requirements of accessibility.

Slide UX project management was always on top of things and willing to adapt to the project's needs. Slide UX also utilized a unique set of tools to communicate and deliver project items. This helped ease communication between the teams.

Moderating the UX testing sessions in phase 2 could have been stronger. Often participants were primed for answers or were not left very long to figure things out on their own. While observing, it felt as if users were still being guided through the site and weren't exploring enough.

I am the Senior Director of Engineering of a cybersecurity company

Our company provides secure networking and comprehensive protection for containers and Kubernetes, and is the creator and maintainer of the most widely used container networking and security solution.

Other

Great culture fit

1 Employee

We needed a new UI/UX for new threat defense features in our main enterprise product.

Slide UX produced a wonderful set of designs that we iterated on and honed over really collaborative meetings. They produced some really novel and interesting ideas for how best to fit the feature to the target personas and refined the designs down to the key flows that would make this feature really move the needle while being simple to use

SlideUX are super efficient with how they managed the project with us. Through a combination of weekly syncs on Zoom and async communication in our work Slack, it worked really well. SlideUX would always come to the weekly sync with open questions already tagged in Figma and a clear agenda so we could optimise our time before and during the meeting. They have really impressive project management.

Personally, I am super impressed with how Erin and team are able to "get" the really complex domain that the product operates in - kubernetes and cyber security. Having design partners who try to understand more about the underlying domain and technology is a real differentiating factor. It's such a huge help in terms of productivity and collaboration.

Nope!

San Jose, California

I am the Sr. Product Manager of Tigera

Provide computer networking and cybersecurity software

Referral

2-5 Employees

We've worked with SlideUX on specific strategic product initiatives as well as on an ongoing retainer.

Sales pipeline growth, paid customer growth, and customer revenue retention

Always delivered on time and were always very responsive to our needs

So quick to learn and understand our product - we are a very technical, low level software company, and the speed at which the team is able to dive right in and understand our product is really impressive. They clearly have strong user empathy, and the designs and output are top notch.

No - the team is very good at execution

San Francisco, California

Tigera are the inventors and maintainers of Project Calico, the most widely used networking and network policy provider for Kubernetes clusters. Calico is run in over a 1 million clusters worldwide and is offered in some of the most popular k8s distributions and managed services, including Google GKE, Amazon EKS, Docker EE, Rancher, Azure AKS, IBM IKS, and many others. I am a Director of Product Management responsible for Tigera's commercial product offerings.

We launched a new SaaS service and product-led growth initiative and wanted to leverage Slide UX's expertise to improve the UX of our product, make specific workflows more intuitive and easy to understand, and help conceptualize a new visual design that is minimal, modern, and congruent with other best-in-class tools that are in use by our target personas.

Our VP of Product & BD had worked with Slide UX at a prior company. We also selected Slide UX based on the quality of the team and the structured approach they brought to the project.

Slide UX has an existing structure and proven approach to their engagements with clients. At a high-level, this is divided into Clarify, Concept, and Calibrate Phases. The Clarify phase is mostly focused on understanding the needs of the project, our business, user personas, and the specific UX workflows we would like to enable or improve. The Concept phase is about prototyping new designs and and iterating and different approaches to workflows identified in the prior phase. Calibrate is mostly focused on user testing and gathering feedback on prototypes to refine designs and finalize the overall approach.

Anywhere from 3 to 6 team members from Slide UX, depending on the phase of the project. Roles included UX, visual design, project management, and user research.

We were very pleased with the deliverables and outcomes from our initial engagement with Slide UX, and we've since hired them on retainer to provide guidance during our implementation phase. The new UI and UX has received a lot positive feedback from our team internally and customers, and the visual design does a great job in strengthening our brand and establishing a more modern look and feel.

Collaboration between the teams was fantastic. There were regular weekly meetings in addition to a shared Slack channel. Tools like Miro, Figma, and Asana to facilitate the work we did together, track progress on tasks, and capture deliverables.

The team and the people at Slide UX is what makes them unique and and such a pleasure to work with. Not only do they have experienced UX chops, but they also demonstrated an exceptional aptitude for ramping up on a very technical domain. Could not recommend them more highly.

I am the Senior Director and Web Engineering of SolarWinds

SolarWinds offers software solutions that encompass full-stack hybrid and multi-cloud observability, IT service management, and database performance management.

Have used Slide UX in the past; owner was a former SWI employee a long time ago

2-5 Employees

SolarWinds is in the initial stages of migrating to a headless CMS, transitioning from Sitecore to Contentstack. In the short term, we need strategic guidance. Our goal is to realign the user journey of the SolarWinds site with the evolved solutions- and capability-forward portfolio directing to the new all-in-one platform. In the end, you want the site to have a modern, innovative, and consistent visual treatment that stands above and apart from the competition. Considering SEO and accessibility are essential as well. The ideal UX partner will provide expert strategic guidance and bring an innovative vision. In addition to page types with clearly specified definitions, we’ll also clearly establish the purpose and intent at the component level. We’ll need to work closely with our dev team to understand the intricacies of the CMS implementation, particularly any design constraints. We would also like our internal UX team to have the opportunity to shadow an experienced, senior-level UX team. Services provided include a variety of User Experience and User Interface Design consultation services, including but not limited to:

The project management for this extensive work has been exceptional:

Before partnering with SlideUX, we had already worked with two other companies on this same project over a span of two years, but we saw no progress. Our stakeholders were misaligned on strategy, and previous companies were unable to help us resolve these differences, which stalled any efforts to redesign our website or user journey. When SlideUX joined, they quickly applied their interview techniques to not only drive alignment on strategy but also provided valuable written documentation based on their findings. No other company had been able to help us unite our stakeholders. What felt like an impossible task was handled seamlessly by SlideUX, and we’ve made significant progress as a result.

I wish I had some thoughtful and constructive feedback to offer for improvement, but honestly, I wouldn’t change a thing! Slide UX has accomplished what no other company could and working with them has been an absolute joy!

I am the CEO of SeeSaw Labs

We provide creative technology and software design & build solutions to clients in the Healthcare and Insurance world.

2-5 Employees

The primary objective was to review and audit and existing software product from a user experience and user interface design perspective. Taking the product through every user journey and using the product in a variety of settings.

Several UX and UI improvements were identified, with great suggested solution(s) that directly led to increased usage and positive experience with the sofware product. In addition, many of the existing features and UI/UX of that app were confirmed as being positive and good solutions which allowed us to feel confident in the existing implementation and not continue to spend additional time and money iterating through alternative solutions.

The Slide team was very thorough, proactive, creative, effective and efficient. They laid out a detailed plan and worked the plan through perfectly.

Their creative problem-solving and collaborative approach to achieving our desired outcomes. They really care about their work, and are a pleasure to work with.

No, not in our case. The plan was well-scoped and detailed and agreed upon from the start, and exectued accordingly until the end. Expectations were not only met, but exceeded.