NXT LABS

I am the CEO of Alliants

Alliants has helped some of the world’s most respected luxury hotel, travel, and retail brands deliver exceptional customer experiences. Founded in 2009, we have built industry-changing technology solutions, including award-winning mobile apps and chat applications that transform the digital guest experience.

2-5 Employees

The project covered an end-to-end rebuild of our digital booking experience. NXT LABS developed an AI engine that analyzes guest behavior, preferences, and historical data to personalize offers in real time. They implemented dynamic pricing tools, a unified CRM to consolidate guest interactions, and a dashboard for our staff to track engagement and manage communications.

Since launch, we’ve seen a clear increase in direct bookings, higher engagement rates on personalized offers, and improved operational visibility through the new CRM dashboard.

Their project management was structured and dependable. Milestones were delivered on time, and whenever we needed tweaks for specific hospitality workflows, they responded quickly and with a strong understanding of industry context.

Their blend of technical expertise and hospitality knowledge really stood out.

None, they adjusted quickly.

I am the Senior Engineering Manager of Santos Ltd

Santos provides reliable, affordable energy for progress and seeks to provide lower carbon energy over time. Santos is a global energy company with operations across Australia, Papua New Guinea, Timor-Leste and the United States. At Santos, our goal is to be a global leader in the energy evolution to low-carbon fuels that help the world decarbonise and continue to provide the reliable, affordable energy the world needs for modern life and human progress. Santos is an important Australian domestic gas supplier and LNG supplier in Asia. We are committed to supplying critical fuels such as oil and gas, and abating emissions through carbon capture and storage, energy efficiency projects, use of renewables in our operations and high-quality offsets. Santos will also seek to develop low-carbon fuels as customer demand evolves. For 70 years, Santos has been working in partnership with local communities, providing jobs and business opportunities, safely developing natural gas resources and from there powering industries and households. Santos seeks to deliver long-term value to shareholders through our diverse portfolio of high-quality, long-life, low-cost oil and gas assets, carbon storage resources and infrastructure. The Santos portfolio is value accretive and resilient across a range of decarbonisation scenarios. Santos has a climate transition action plan that will continue to evolve for the global energy evolution. Santos has a regional operating model with a strong local focus. The Company’s operating structure comprises three regional business units focused on enabling and executing corporate strategy. Two divisions – Santos Energy Solutions and Santos Upstream Gas and Liquids – are accountable for global portfolio management and strategy.

2-5 Employees

NXT Labs provided IT staff augmentation services to support Santos Ltd’s internal technology teams across multiple operational and digital initiatives. The engagement focused on supplementing in-house capabilities with experienced IT professionals who could integrate seamlessly into existing workflows and systems.

The engagement improved delivery efficiency and reduced internal workload pressure. Augmented staff integrated quickly, cleared priority tasks, and helped maintain system stability. Overall, the collaboration increased execution consistency and allowed the internal team to focus on higher-value initiatives.

NXT Labs demonstrated strong coordination and accountability throughout the engagement. Their team integrated smoothly with our internal stakeholders, communicated clearly, and responded quickly to changing requirements. Task tracking, reporting, and availability were well managed, making the collaboration efficient and transparent.

What stood out most was NXT Labs’ ability to provide technically capable professionals who fit well within a complex, enterprise-level environment. Their understanding of operational demands and their focus on long-term collaboration, rather than just short-term staffing, made them a reliable partner.

While the overall experience was positive, providing even more proactive insights around workforce planning and future skill needs could further enhance the engagement.

I am the CTO of U.S. Preventive Medicine, Inc.

U.S. Preventive Medicine, Inc. (USPM) is improving the quality of life and health of our members — combining health coaching, chronic disease management, and the latest technology to prevent illness and improve overall well-being.

Clutch Site

2-5 Employees

The three engineers from NXT LABS worked with us for six months. They supported the architecture and full development of our e-commerce mobile app. Their tasks included building key features, integrating required services, testing, and preparing deliverables for each sprint.

All milestones were delivered on time. Their work helped us maintain a steady development pace and meet our planned demo dates.

Project management was smooth and well-organized. The team communicated clearly, participated in all meetings, and responded quickly whenever we had questions or changes.

Their professionalism and reliability. The engineers were focused, easy to work with, and consistently delivered high-quality work.

No, the collaboration went well.

I am a Board Member of Cancer Research UK

The objective was threefold:

2-5 Employees

NXT Labs designed and deployed a blockchain platform tailored for donation tracking and grant management. The deliverables included:

Their project management was highly professional. Around 90% of milestones were delivered on schedule, and any delays were minor and communicated clearly. They held weekly progress meetings and maintained constant communication through Slack and Zoom. Response time to queries was within 12–24 hours, which we rated at 97% satisfaction.

What stood out most was NXT LABS' ability to align cutting-edge blockchain technology with a humanitarian mission. They didn’t just build software—they created a solution that built trust, which is priceless in the nonprofit sector. Their commitment to social impact was as strong as their technical expertise. We’d rate their innovation and social alignment at 96%.

Not at all

I am the Procurement Manager / Senior Category Buyer in Operations of Jazp.com

When dedicated efforts meet the conviction to excel, magic happens and we call that magic Jazp.com. Jazp.com is Middle East’s most reliable and successful online shopping platform that features an eclectic array of electronics, in-house collections, sports items, and retail. The trustworthy site that demystifies the intricacies of digital shopping, Jazp.com has in store everything you can possibly think of buying and delivers quality services to a wide customer base in UAE, Qatar, Saudi, and Oman. Jazp.com stand out with an extensive line up of desirable global brands in mobiles, tablets, PCs and laptops, automotive and car accessories, cosmetic products, household goods, garments, perfumes, office products and supplies, travel accessories, baby products, toys, furniture et al. and helps you shop bigger and better. The products and services are authentic and comply with the guidelines of the National Consumer Protection Act. Personalized offers, customized goods, installment payback schemes, compelling value propositions, ease of transaction and effective customer support system, and other enticing offers make shopping with Jazp.com an incredible experience. The online platform has also snowballed its offerings beyond e-commerce to foray into sectors like digital payments and inventories. Jazp.com has its own logistic team and an in-house delivery system that assist the customers at every step of online shopping. To be the leading e-commerce platform among the legion is not a cakewalk. Aficionados in the digital space identify Jazp.com as the unparalleled e-tail site it has become among the multitudes of e-commerce platforms. A name to reckon with quality service, Jazp.com has become the exquisite and accessible online store that has got everything covered for you.

2-5 Employees

We hired NXT Labs to handle the entire UI/UX redesign for Jazp.com, focusing on the following: Creating a modern, intuitive, mobile-first design that better represented our brand.Improving the navigation structure to ensure customers could easily find products and complete purchases.Enhancing the overall shopping experience, with a focus on speed, visual appeal, and reducing friction in the checkout process.Providing detailed user testing to ensure the new design met our customers’ needs.The project lasted 3 months and involved their design and development teams working closely with our marketing and product teams.

Bounce rate decreased by 45%, indicating that users were more engaged with the new design.Mobile conversion rate increased by 35%, as the mobile-first design addressed a significant portion of our user base.Session duration increased by 50%, showing that customers were exploring the site longer.Our overall sales increased by 25% within the first two months after launch, directly correlating with the improved user experience.Customer satisfaction with the site’s usability and appearance improved by 85%, based on post-launch surveys.

The project management with NXT Labs was very smooth. They were highly organized, using tools like Slack, Trello, and Zoom for communication, and we received regular updates on progress. Around 90% of deliverables were on time, and any issues that arose were handled quickly—usually within 24 hours. They were proactive and always available for meetings to discuss next steps or adjustments.

What impressed us the most about NXT Labs was their ability to truly understand the needs of Jazp.com and translate those into an intuitive, user-friendly design. They didn’t just deliver a visually appealing site — they created an experience that directly improved customer engagement and sales. Their attention to detail in aligning the design with our brand values and market demands was exceptional. We would rate their work at 95% satisfaction for the end result.

There’s always room for improvement, but in this case, we were very happy with the outcome. If anything, additional post-launch training for our internal teams would have been useful to make the transition smoother, but this didn’t affect the overall success of the project.