Musemind

I am the Deputy Marketing Manager of Kolpolok Limited

6-10 Employees

The scope of work covered a comprehensive redesign of our core product, Symlex VPN’s mobile application and website. The project focused on enhancing both user experience (UX) and user interface (UI) to align with modern design standards and improve overall usability and engagement. For the Symlex VPN app, the hired team delivered a detailed and complete UI/UX design — including the full app flow, feature screens, visual hierarchy, and app preview images for store listings. Every functionality and user journey within the app was mapped and designed with clarity and aesthetics in mind. For the website, they worked on redesigning all major pages to ensure consistency with the new app design and provide an improved user experience. This included modern layouts, optimized visual elements, and a more intuitive navigation structure, resulting in a cohesive brand presentation across all digital platforms. Key deliverables included: Full UI/UX design for Symlex VPN mobile appApp preview images and user flow documentationRedesign of all key website pages (Home, Pricing, Features, Blog, Support, etc.)Updated design system ensuring visual and functional consistency across app and website

At this stage, we haven’t measured the outcomes yet, as they largely depend on the ongoing development. We are closely monitoring progress and remain optimistic that the project will achieve the desired results once fully implemented

Initially, we faced challenges with on-time delivery and communication, which made coordination a bit difficult. Over time, the communication became much smoother, and the team became more responsive to our needs. That said, the project generally took longer than we had originally expected.

What impressed me most about the company was their commitment to user experience. Even though the design process required several iterations, the team consistently refined the app, and the final result was truly impressive.

One area for improvement could have been the project timeline, as the team could have completed the project in much less time. Communication could also have been smoother throughout the process. That said, in the end, we received exactly the outcome we expected. We were a bit confused initially since the project required more feedback than anticipated, as we were expecting they would provide the best result without much iteration. Nevertheless, achieving this level of design from Musemind was impressive, especially since they are one of the most popular design agencies.

I am the Owner of Prime

Automation services for business development.

Online Search

2-5 Employees

They will be providing us with a landing page design including visual and components designs.

Starting from the first meeting the team understood our main vision and for every small detail we mention for change they don't take time nor multiple trails for them to deliver what we requested. Communication is smooth and the team provides value on spot when comments are made. Overall the project had no challenges and is for sure progressing towards our goal.

All team members are friendly and professional. They went beyond their working hours to support us due to time zone differences, which was much appreciated.

At first it was the projects they worked with that aligned with our vision of how premium we wanted the website to look.

From our experience we have nothing to add however there is always room for improvements.

I'm the head of design a proptech company that provides cutting-edge real estate intelligence solutions that form a complete suite of tools for any property-related decision.

We needed to augment our existing design team with additional resources who could work with us seamlessly and accommodate the shifting nature of working within corporations.

Musemind created a consistent, dynamic, and beautiful design system for our brand within Figma. This system allowed our designers to easily create new designs or edit old ones. Musemind created many new modules in our main product and helped redesign issues in existing modules. The team ideated and built functional prototypes of two new products for investment purposes. These designs were ready to build. Musemind also overhauled our existing brand website and built a number of landing pages for marketing funnels. The team touched almost every area of the product with new design or enhancement, from walkthroughs to search functionalities and overall enhancement of the feature layout within the product.

We worked with five teammates from Musemind. 3 designer, 1 research/documentation specialist, and 1 project manager.

I discovered Musemind on Upwork. I chose them because they provided me with a team of resources with varying skills and expertise. At first, I was specifically looking for help in design system building and asset management. I also needed someone very comfortable building complex dashboards. Later on, I knew I would need help with landing pages and marketing funnels. Musemind's large team allowed me to pull in different resources at different times in our long-term engagement.

We worked together from August 2024-July 2025.

Musemind delivered designs that increased the number of products, features, and artifacts. We launched two new products, 20+ responsive webpages, 25+ new features, and 50+ fixes to existing features. We also created dozens of prototypes and many user flow documents for ideation. Their work doubled the output of my department and streamlined the handover process with the tech team using their effective documentation via prototype and video.

The way in which our teams needed to work meant much of the project management was already covered by my team. Musemind provided a project manager who assisted their designers, but it wasn't a type of project where we just handed them work and then they would walk off with it. However, the times in which we did rely on their project management, it was a good experience. We communicated via Microsoft Teams, Loom, email, and Monday.com.

Musemind's ability to accommodate any design request I had was impressive. Since they could always rely on various resources who were not directly assigned to my team, I could work with Musemind to explore branding or marketing. It was wonderful not to need to look for other teams to help with additional work. We would discuss how to shift the workload or modify the payment to accommodate additional requests. It was fantastic.

No, there weren't any. Whenever I had an issue, they would explore the situation with me and then work on the solution right away.

I am the CEO of Raqamyah

The company is a Fintech company specialized in Debt Crowdfunding

Online Search

6-10 Employees

To revamp the website to better reflect Raqamyah’s business model and enhance the UI/UX for an improved customer experience.

Our relationship with Musemind grew very positively. They were flexible in understanding our needs, quickly adapting to changes, and worked closely with us to ensure the website matched our vision. Their professionalism and responsiveness made the collaboration smooth and helped us achieve the final results we wanted.

I would suggest they add a team member who understands Arabic, as this would make the process of designing and refining the website in Arabic much smoother. Having that capability in-house would improve communication, reduce revisions, and ensure better alignment with Arabic content requirements.

I would advise clients to have a clear idea of what they want and the type of design that best suits their needs before starting. This clarity will help expedite the process, make collaboration smoother, and ensure the final results meet expectations more efficiently.

Ammar Bakheet

I am the CEO of Raqamyah

The company is a Fintech company specialized in Debt Crowdfunding

Online Search

6-10 Employees

To revamp the website to better reflect Raqamyah’s business model and enhance the UI/UX for an improved customer experience.

The team was highly cooperative and consistently went above and beyond to accommodate our needs with professionalism and enthusiasm.

Everything was in order

Overall rating: 4.5

I am an executive at OstoBuddy

Provides digital services helps clients enhance their online presence, streamline operations, and drive growth through customized technology solutions.

Referral

6-10 Employees

The OstoBuddy rebranding initiative focuses on refreshing the brand identity, improving user experience, and ensuring consistency across digital and print materials. Below is a detailed breakdown of the scope of work and key deliverables.

This comprehensive rebranding ensures OstoBuddy delivers a modern, user-friendly, and cohesive brand experience across all platforms.

Musemind Agency's ability to blend user-centric design with seamless project execution while maintaining responsiveness and attention to detail made them stand out.

No recommendations, their team was phenomenal to work with.