Excited

I’m the co-founder of a software company.

We needed help with UI/UX design for our software product.

Excited has been functioning as a large portion of our design team. We have a different resource for software development. We’ve been working with Excited on designing various parts of our platform. The team has done a full review of what we’ve already built and designed, and we’ve embarked on a deeper scope of work on designing many key areas of the platform. Initially, we already had extensive research on the product strategy and got Excited up to speed on what we had done. The team has done their own round of research on our competitive landscape. Excited has audited our MVP and identified new parts of the platform to rebuild. We've overhauled our full design and began expanding the platform, with Excited designing new sections for us using Figma. Excited has also done some marketing design, including presentations and our website landing page. The team has also helped us with our brand identity and logo design as well.

We started working with three senior UX designers, including one of the owners. We've added a fourth senior UX designer and then worked with a fifth teammate on the logo and branding design.

We found examples of Excited's work on Dribbble. We set up a call with one of the managers and had a compelling conversation about their expertise and experience. Excited showed us some work examples and explained their structure and how working with them would look. The team gave us a few client names we could speak to, and we talked to two clients that they helped tremendously; both gave positive reviews. Between our conversation with them and the peer reviews, Excited had three positive reviews. The structure in which they wanted to work with us seemed like a good fit. We had good confidence in the manager we spoke to. The team seemed smart and capable and had a good breadth of expertise that was applicable to our business needs. We felt good about working with them and began shortly thereafter on a long-term engagement.

We’ve spent between $100,000–$200,000.

We started working together in September 2024, and the engagement is ongoing.

Their skill and quality of work on the product side have incentivized us to work with them on the website and marketing assets. We’ve used the team more than we originally intended and referred them to other businesses. Excited's work quality meets our expectations.

We use Figma and ClickUp for task management. Excited uses Asana on their end. Early on, when we were looking at timelines and plans, they showed us different information in Asana. We meet with the team three times a week for design reviews, and the calls go very well every time. Excited delivers work on time and on budget.

Their expertise and quality of design work are excellent. Excited is very quick to understand our objectives, and the first drafts of their design are very close to what we’re looking for. Additionally, Excited's communication is excellent. Although English isn’t their first language, their communication has exceeded our expectations regarding how easy it is to collaborate with them.

I wouldn’t change anything.

Dig in and give Excited a chance because they’re really good.

I’m the founder of a fintech platform.

We needed help with our UX/UI design.

Excited has been responsible for our UX/UI design and branding. Initially, we went to them for UX/UI design, but they understood the concept so well that they proposed to cover the branding. They gave us a few examples, and it was much better than what we’d seen in the market. For the process, we’ve done standard procedures, such as understanding the concept, brainstorming, conducting market research, creating mood boards, and doing multiple iterations until we reach the final product. They then hand over the designs to the developers. As for the key technologies, the team mainly uses Figma for the designs and Webflow for the implementation.

We work with around four people, including the co-founder, who is my main point of contact, and a creative designer.

This is the second time we’re working with Excited; my previous company was also designed by them. The first time, we met them through a referral.

We’ve spent a little over $20,000.

We started working together in December 2024, and the engagement is ongoing.

Excited adheres to deadlines and delivers satisfactory outputs. Those are the two main success metrics for our design projects.

We communicate via Slack.

We’re impressed with how they engage with the project. Excited works as if they’re part of our team. They’re passionate about the project and do more than what’s asked. We appreciate their commitment, which is unexpected.

There are a few things here and there, but nothing I’d highlight as a major area for improvement. They should probably do better in marketing because their work is good, and more people should hear about them.

Know exactly what you’re looking for. Excited isn’t cheap, so try to be ready to engage with them. Focus more on the output rather than the brainstorming, which can end up being costly.

I’m the co-founder and chief business officer of a construction software company.

We needed help to build our corporate website. We had a very rudimentary site before and wanted to have something that reflected our value proposition and raised brand awareness.

Excited designed and developed our corporate website using Figma and Webflow. Initially, they scheduled a kick-off meeting, during which we provided them with all the needed materials, including the copy. We created a dedicated space in Notion where we detailed our request and provided examples. Excited proposed a couple of directions in the design via Figma, and we went into detail as we validated the direction. The website included 2D and 3D animations.

We worked with Excited’s founder and president, a project manager, a lead designer, two animators, and two programmers.

We found them on Clutch. We had two requirements: we prioritized businesses located in Ukraine, and the other criterion was their pricing.

We spent around $10,000.

We worked together from December 2023–February 2024.

We had the expertise to build the website, but we didn’t have the time because our engineering resources were dedicated to product building. Excited’s work was very high quality and without bugs. The idea we had for the website and how they implemented it resonated well with our customers. We received compliments on the site’s aesthetics.

Excited delivered the work on time and within budget. They communicated well with us, using Slack as their preferred means of communication. They invited us to their Slack environment, and we also used Zoom and Google Meet for calls. We exchanged emails at the beginning, but we ensured that all the day-to-day communication happened on Slack.

Excited was attentive to detail and quick to reply to our requests and feedback.

It would have been helpful to have more visibility on the fees incurred to date. The team could confirm that we're all aligned on the approach given before executing work.

I recommend making an effort to have a fee checkpoint and have them send the number of hours and the associated amount worked periodically.

I’m the founder and CEO of a software development company.

We needed help generating new designs more quickly.

Excited has provided UX/UI design services for our company, starting with a discovery phase where we explored our users' main journeys and goals. From there, they have developed prototypes and high-fidelity designs from scratch for our responsive web app, which has already included user personas.

We work with four people from their team: the head of the firm and three designers.

We found them through a Google search and chose them based on their understanding of CRMs and B2B SaaS.

We’ve spent about $150,000.

We have been working together since February 2024, and the engagement is ongoing.

The quality of Excited’s work has met our expectations.

Excited has delivered everything on time and within budget. The team communicates well with us, and we use Linear and Figma for project management and Slack for communication.

Oleksandr, the head of the firm, has been especially good.

Since we’re building a startup, we always want them to work faster, but they’ve been very good overall.

I recommend working with them.

I'm the head of product and strategy for a cashback services company.

We needed external design help as we hired new designers.

Excited provided an outsourced design team that worked with us full-time as members of our team. The team worked on specific tasks and offered design management, too, working in tandem. Excited teammates support designing our school's new core products, providing product and mobile design. We onboarded Excited's team into our company's process, and they worked directly with our product manager.

Excited's product designer worked with us full-time, and their lead designer helped us part-time as a design manager.

We spent around $20,000–$30,000 on our engagement.

We shared feedback with Excited as they worked on our product. The team was aware of how their designs performed with users and understood the impact of their work, guided by our metrics. The design work of Excited was within our expectations, and the provided designs met their function. Excited was proactive in learning about our company products and requirements, providing additional ideas.

Excited designers meet deadlines and have access to our corporate Slack and Jira. Excited also had access to our corporate Notion, which we used for product requirements, storing documents, and as a knowledge base. The project management was more similar to an outsource model since we worked directly with Excited's designers. Each teammate met individual expectations.The payment process was smooth, as Excited's financial team worked directly with my company's financial department, and I wasn't required to participate in that process. The team had a great approval process off sheets, and the onboarding went well.

We usually didn't use external providers for this kind of work and took this engagement cautiously. I was mostly impressed by the quality of Excited's teammates; their willingness to help was quick from our initial talks and project, which lasted several weeks.

Excited asked me the same question, and I couldn't find a good answer.

I suggest being clear and knowing the final output you require for any design projects.