CyberOptik

I am the Technology and Library Officer of Wolfeboro Public Library

We are a public library in New Hampshire

Referral

2-5 Employees

CyberOptik was one of several companies that our previous web hosting company suggested as they were leaving the business by September 2025. Our previous company was PiperWebs, a small company that had several NH libraries as clients. CyberOptik provided a template that closely looked like we already had but with Wordpress features we did not.

A new website in a timely manner

CyberOptik did deliver our new website and hosting solution in a timely manner. They had several other library websites that were also being moved to them so I was impressed with how well they handled our move, were able to respond to our requests for colors, banner sizes and an addition of images carousel on the front page. I was also impressed with how well they moved over all of our images from our last website and were able to update the test website with the changes we had made while we were implementing and meeting.

I found the integrations very good and informative. When I had a question they answered it. I was also very appreciative of their explanation to other staff members on DNS and webhosting. We had some changes that I was quite happy they made for us as we worked through the initial implentation.

The final training was difficult. They spent a good portion of the time talking about ADA requirements which was informative but I was not prepared to start editing the site at all when it went live. It also went live within 2 days of our training so I had little time to login, look around and compose my questions on how to edit or update images etc. While ADA was important to cover and we learned alot, I felt that it should be its own training session and not take up the learning how to navigate etc. Thankfully support was helpful in getting me going when the site went live and I was asked to update items ASAP.

I am the Author of RLYAGODA, LLC d/b/a Bumpy Horsey

My company wrote, and now sells, a Children's Book called Bumpy Horsey.

A prior project

I used them in the past and loved their work

2-5 Employees

Create and help design a website to market and sell a Children's Book called Bumpy Horsey.

The goal of creating a great looking website that matched the theme of the book, with a simple, easy to navigate format was provided in a short time and to the exact requirements I was looking for and wanted on my site.

The project management was perfect. I met with Ron Johnson for my initial meeting to describe the project and what I wanted for my website. After that intitial discussion, I was asssigned a project leader who reached out to me for a meeting via zoom. After that zoom meeting, a detalied email was sent to me about the steps that CyberOptik would take moving forward and the information I needed to provide. Very soon after I provided the information to CyberOptik, a "mock" website was provided to me that was in near perfect form. I sent a couple of minor changes/tweaks that I wanted to see on the site, and those changes were made in very short order. After that, the website met all my expectations, and it went live. The whole project ran smoothly from start to finish.

Virtual Meeting

CyberOptik created and designed my law firm's website which needed a certain professional look and feel whereas the website they created for my Children's Book called Bumpy Horsey needed to have a fun and creative look with easy navigation for users to purchase the book. The ability to create effective websites in two (2) distinct styles was very impressive.

No areas of improvement were needed nor are recommended from me with respect to this project.

I am a librarian at Stickney-Forest View Public Library

The Stickney-Forest View Public Library serves the local communities of Stickney, Forest View, and Central Stickney by providing books, resources, services, programming and more for all ages.

2-5 Employees

Our current website host, PiperWebs, announced they will be sunsetting their service later this year. We also needed to update our website to be ADA-compliant, so we looked to CyberOptik to oversee our new website design/development and provide new hosting services. CyberOptik met with the library director and staff through Zoom to discuss these priorites and they gave us a timeline of when to expect what updates, forms to submit the necessary assets (logos, graphics, etc), as well as provide one free round of feedback when presented with a demo of the updated website. When it was ready for launch, we had another Zoom meeting as CyberOptik guided us through the process of updating and maintaining our new website as well as contact information for live service support.

Our new website is up and running without issue. It is ADA-compliant without sacrificing any of the content from our old website, and it is designed intuitively and visually pleasing.

All items were delivered on time and our needs were met with care.

CyberOptik communicated very clearly and answered all the questions we had with expertise.

N/A

I’m the principal of a law firm. I started my legal practice about 30 years ago and started my law firm in June 2024.

I needed help to design and develop my website.

CyberOptik has designed and developed my WordPress website from scratch. I've given the team direction regarding what I was looking for and how I wanted the site to be formatted, and CyberOptik has presented me with a prototype. We've gone back and forth on some tweaks. The website is purely informational and doesn’t take any information from users; it includes my contact information, and users can call me if someone wants to inquire about me representing them. CyberOptik suggested not to deposit any cookies on the site. CyberOptik also offers hosting and maintenance.

I work with 3–4 teammates from CyberOptik, including Ron and Guillermo.

I found them through a Google search. I went to their website, which gave me a lot of information about their company. Then, I had a call with Ron and felt comfortable after speaking with him.

We’ve spent around $2,500.

We started working together in June 2024, and the engagement is ongoing.

CyberOptik has been a great resource. They designed and set the site functionalities to exactly what I was looking for. We haven't experienced any bugs. The website is live, and I’m pleased with it. CyberOptik has been tremendous, and their customer service is exemplary. They’ve met my expectations, and I’m perfectly satisfied with them. CyberOptik is easy to work with and has understood what I was looking for immediately. CyberOptik is knowledgeable.

CyberOptik's project management is good. The team responds promptly to my questions and communicates through phone calls, emails, Zoom, and Google Meet.

I want to highlight Guillermo and Ron.

I’m impressed with CyberOptik's responsiveness and their ability to take care of my needs. They’re cost-effective and responsive, and they’re an excellent outfit.

I can't think of any improvements for CyberOptik.

Be responsive to CyberOptik because they'll be responsive to you. I could've improved my responsiveness to the team because there were things they couldn't move forward with until I answered their questions.

I am the Client Coordinator of Home Builder's and Remodeler's Association of Illinois

Association Management

Online Search

2-5 Employees

We wanted a website that was going to be easy to navigate and that was nice to look at. The goal was for non-members to be able to find a simple way to join HBRAI and for current members to be able to quickly find information that they wanted. The website was also created to be user friendly for employees to update quickly and frequently.

Ease of use for our members and for us.

Yes. They have been speedy when we have questions. There may have been a few gaps that were not filled in when they were giving us a tutorial on how to update information but responses have been helpful and they have made adjustments that we have struggled to figure out on our own.

I'm impressed by CyberOptik's response times to questions and willingness to help with website adjustments very promptly. The website has been put together very nicely.

No