CreativeWeb

I am the Director of Policy and External Affairs for the Nuclear Industry Association, the trade body advocating for the UK civil nuclear energy sector. I am responsible for leading policy development, political engagement, media relations, social media and overall messaging.

We were tasked by the UK Department for Business, Energy and Industrial Strategy to create a virtual hub to showcase the nuclear industry in the run up to COP26. We hired Creative Brand Design to design and build a website that would look professional, be highly interactive, and accessible to ordinary members of the public interested in finding out more about nuclear energy.

We had previously got a pitch from CBD for the re-design of the NIA's website and had been impressed, although we had gone with another vendor. We invited them back, and were impressed by their portfolio case studies, including previous work with Government departments, and their willingness to work swiftly without complaint to a hard deadline. That last was critical for us as we had essentially three weeks to design, build, and populate a 17-page website.

The project involved:

We worked principally with 4 people, 1 project manager and web developer, 1 web developer, 1 designer, and 1 company director and web developer, with some support from others. They also worked over time to get the project in for Government approvals.

It looks spectacular, and content has universally received high praise from the nuclear sector. There's a sense of the great interactivity built in, and https://netzeroneedsnuclear.com/nuclear-is-green/ for a sense of the visual design.

The team was extremely communicative and responsive, with daily calls in the morning to discuss work issues and to take decisions. They worked long hours, and jumped quickly on the inevitable series of minor changes required. When I downloaded Slack, that did make communication a bit easier as it was the project team's preferred messaging platform.

They created visually appealing designs from scratch and made them look complete and coherent in only three weeks. That was an incredible achievement. They were magnificent.

The only thing really was to confirm in writing the design choices for some of the most complicated pieces, i.e the interactive maps. But all things considered, given the extreme time pressures, they did a splendid job.

I am the Sr Marketing & Communications of a real estate company

I work in the corporate real estate and workplace services division of a leading UK facilities management company

Referral

2-5 Employees

They set up a series of campaign landing pages for us, making sure they followed our brand guidelines and were built to convert. Alongside that, they supported our paid search campaigns, advised on SEO, and provided reporting so we could track results more easily.

The landing pages converted much better than what we had before, our paid campaigns started bringing in more qualified leads, and the reporting gave us a clearer view of performance.

They kept everything on track, delivered when they said they would, and were quick to respond whenever we needed changes or support

I was impressed by how well CreativeWeb worked together as a team. It never felt like we were dealing with just one specialist. If something came up, they always had the right person ready to step in, which made the whole project run smoothly

Nothing major stands out, although a little more upfront detail on timelines would have been helpful at the start.

I am the Digital Communications Manager of a construction company

We deliver complex civil engineering and infrastructure projects across the UK, with a focus on transport, energy, and urban development.

linkedin

Referred to me

6-10 Employees

They handled the whole thing from the early layout ideas through to putting the site together. It’s been built to work well on any device, has dedicated pages for our main projects, and includes a simple system so we can keep it updated ourselves.

Since the launch, we’ve had more people contacting us directly through the site and positive comments from partners who’ve said it’s much clearer and more engaging than the old version.

They worked to the schedule we’d set, kept us in the loop with regular updates, and were quick to act when we had feedback or last-minute changes.

Virtual Meeting

They've taken a fairly technical subject and made it easy for everyone to understand without losing the detail that matters to our industry.

No issues from our side

I am the Marketing Executive of a telecommunications company

We provide advanced telecommunications and infrastructure solutions that help businesses deliver reliable, high-performance connectivity at scale.

Online Search

2-5 Employees

Creative Web created a new website for our telecoms sub-brand, from the initial layouts through to building the site. They produced a responsive design that works well on all devices, clear pages explaining our services, and a simple content system so we can update it ourselves.

Internally, all the work completed so far has been very well received, with the team pleased with both the design and how the site functions.

They kept things organized, met the agreed timelines, and were quick to respond whenever we needed anything.

Email or Messaging App

Their ability to quickly understand what we wanted and turn it into a design that felt right for our brand stood out the most.

So far, everything has gone smoothly and there’s nothing we’d suggest changing at this stage.

I'm the business development manager at Peter East Associates. We provide internationally recognized dangerous goods training and consultancy services. We offer in-person, online, and on-site courses to ensure the safe and compliant transport of hazardous materials by air, road, sea, or rail.

We needed help building a new website and creating some new brand colors to give the look and feel of our brand a refresh.

CreativeWeb designed, built, and launched a brand-new website with a news page, live reviews, and integrated course booking functionality. The course booking features allow our customers to log in and book a place on a course.

We worked with four teammates from CreativeWeb, but one was the key project manager.

We found CreativeWeb through an online search. We chose them over other options because of the quality of their designs. We liked the other websites they had worked on and felt that the team was a good fit for our project. Their proposal was straightforward, and the team knew their stuff.

We worked together from July–December 2024 and they continue to provide support to our site.

CreativeWeb delivered an SEO-optimized, well-designed website with a great UX and we've seen an uptick in bookings and Google rankings.

CreativeWeb's project management was good, and they delivered on time. We primarily communicated via email and phone.

CreativeWeb's speed of response when it really matters was impressive. Just this week our website went down due to a server error, and before we even noticed, they were working on getting it fixed. It was back up and running in two minutes.

Greater clarity on the SEO elements of the project.