Concentric Design

I’m the director of marketing at The Harris Poll, a global research consultancy.

Our old website was a little dated and wasn’t very solution-centric. We were looking to do a complete website overhaul to bring our solution to the center of the homepage and make the whole site a little more problem-solving for consumers.

Concentric Design redesigned our new WordPress website, and they outsourced the development work. First, they got to know our business. They interviewed us to know the pages we needed to build, the kind of content that needed to live on the site, and our priorities.

Blair (Founder & Managing Partner) was our main point of contact and managed the entire project, while Jeff (Founder & Creative Director) was our point of contact on anything design-specific. In total, we worked with three people from Concentric Design, including the copywriter.

My colleague found them on Clutch. We interviewed a couple of different firms and quickly decided to go with Concentric Design.

We spent about $80,000.

We worked together from March 2021–March 2022.

We launched the site yesterday, and this morning I noticed that we’d gotten 20 completed newsletter signup forms; we were previously getting one hit a week. I anticipate seeing improved metrics, and it looks like the site is trending that way based on just one day.

They did a fantastic job of sticking to timelines and budgets. We had an aggressive timeline, and they managed it well. They also did a great job of staying within the scope whenever possible. When we decided to add an extra thing, they did very reasonable charge orders.

Concentric Design did such a good job end-to-end that it’s hard to pick one thing to be their strong point. I appreciate them getting a real understanding of our needs at the start instead of jumping right in and making assumptions. They did a great job interpreting our needs and creating a website that addressed them.

No, there isn’t anything I can think of that they needed to improve.

My advice is to work with Concentric Design! One of their strong suits is that beginning stage when they’re getting to understand your business and needs, so take advantage of that.

We're a public health non-profit organization that work to make public health systems better in Illinois. To achieve this, the organization establishes collaborations and partnerships between communities, government, academia, non-profits, and for-profits.

Other

2-5 Employees

For nearly half a decade, Concentric has provided a wide array of products, including: multiple Squarespace websites; several brand identities; digital reports, briefs, brochures, and infographics; business cards; print collateral; and consultation services on UX and UI for a platform development project.

Our work is largely based on grant funding, which requires that we produce specific deliverables with strict deadlines. Concentric has been exceptionally reliable in helping us deliver every product on time.

Concentric is uniquely outstanding in their project management approach. They're quick to produce project timelines, detailed steps, and milestones, and they have been highly flexible in taking any changes in stride.

The team at Concentric are friendly and professional. I continue to be impressed at how kind and flexible they are, while producing genuinely high-quality work.

I am the Managing Partner of Ourea

Ourea provides the guidance and support necessary for successful execution of technology and cybersecurity initiatives.

Repeat Client

2-5 Employees

Creation of Visual Identity System

We have our brand identity and guidelines well documented along with our Word and PowerPoint templates and a live website. Everything is consistent and looks amazing!

Everything was tracked via an online project management tool that we cold see in real time. We had slight delays through the holidays but they were communicated early on in the project and did not impact our timelines.

The Concentric Design team begins the entire process focusing on a workshop to truly understand the image and identity we want our brand to have. It is structured and personal. They truly care about their work aligning to our needs and desires.

Our experience with Concentric Design is so positive that we have referred others and are a repeat customer ourselves.

I am the Development Manager of a non-profit company

We're a non-profit organization that equips parents, teachers and school leaders to create exemplary early learning environments so that all young children have the foundation to learn, grow and lead.

2-5 Employees

Concentric supports our organization with all of our branding a graphic design needs. We initially hired them to design our webbased annual impact report in 2022 and have been faithful clients ever since. In addition to designing our annual report, they lead our team through an organization-wide brand refresh (including our logo and colors) and provided new;y branded presentation decks and marketing materials for our team to use.Concentric also leads the branding and design of all assets related to our annual fundraising event, providing everything from overall logo and design, webpage design, sponsorship packets, e-vite design, and presentation deck templates. We continue to trust in their expertise for all graphic design projects as they come up, valuing their support with fliers, web design, social media assets, and promotional product designs.

Concentric has done a phenomenal job of not only providing innovative, clean designs for our impact reports, event brands, and overall organization brand-refresh...They have also helped set a strong foundation for all subsequent projects (often which reoccur annually), streamlining our continued collaboration so it's exciting, effective, and never hinders our team's capacity.For example, they knocked our initial website based impact report out of the park -- making it sleek, accessible, and engaging -- and since then we've continued to publish a web-based annual report because of all the benefits Concentric helped us identify.

The Concentric team is always accessible, professional, and very organized. They're transparent on the different phases of the process, when deliverables should be expected, and by when they'll require feedback from our team to keep the project on schedule.They're also flexible, ready to pivot as needed; however, in doing so, they're very clear as to their capacity and what adjustments will work to maintain quality and keep us to our timeline. We love working with them as an initial sounding board too, since they're very intuitive to our goals and organizational values...They consistently make strong suggestions to strengthen our overall vision, even before digging into the actual design and deliverables of the project.

We value how people-focused Concentric is. They collaborate seamlessly with our team, adding capacity in a way that still aligns with our workflow and overall team values. They're transparent, goal-oriented, excellent at communicating, and extremely talented when it comes to design and vision. Concentric are the folks you want to work with if you're looking for strong collaborators who can add their capacity and talent as a seamless extension of your own team and vision.

Concentric Design has never missed the mark. We love everything about our collaboration with them, and we know they would be open and receptive if we ever did have suggestions for improvement in the future.

My name is Alisha D. Overton. I am a business operations consultant.

I hired Concentric Design for graphic design services to create my monthly planner, The AO Planner, for market launch.

After researching a number of companies, I selected Concentric Design because they were local to Chicago and their website spoke to the aesthetic that I was looking for.

We had an intro meeting to discuss my project and proposal sent for acceptance. We had a kick off meeting to discuss the process and timeline for deliverables.

I worked with two people. Blair is the Managing Partner and Jeff is the Creative Director.

They were very open and responsive to my ideas on the look and feel of my planner. As well, I appreciated how they gently steered me in new design directions that challenged my original thoughts. It was a collaborative process I enjoyed.

Blair and Jeff have a system that is streamlined and efficient. Their communications were pointed and quick. Blair kept us on schedule with our timeline. Jeff was great with turnaround time on the design and changes that came up.

They were personable and easy to work with, and they would keep you on task.

None.