Blue Bear Creative

I'm the head of social media for a large alcohol delivery service.

We needed support from a social media agency.

Blue Bear Creative manages our social media marketing. The team creates social media assets for organic and paid campaigns on Instagram, X, TikTok, and Pinterest. Blue Bear Creative plans and executes social media stunts and analyzes our metrics, providing monthly reports and guidance. The team also offers community management services, being responsible for managing our social media accounts, including commenting and publishing our content for us. We initially met with Blue Bear Creative and provided a brief about our company, providing background and tone of voice. Then, Blue Bear Creative presented a 20–30-page document strategy based on our brief, which explained how they'd approach our brand based on their expertise. We defined the number of deliverables the team would provide each month, and then Blue Bear Creative presented a deck of ideas that we worked on until we came up with the graphic design for our social media assets. Blue Bear Creative works on asset proposals and presents the edits. After we approve their work, the team schedules and publishes posts. Blue Bear Creative also works on video and photo production.

We had an RFP process and received proposals from around 20 companies. We looked at the companies that aligned with our budget and could provide the required assets. We evaluated the quality of work, and Blue Bear Creative was selected out of this process.

We spend around $20,000–$40,000 yearly on this project.

We began working with Blue Bear Creative in February 2021, and our engagement is ongoing.

Blue Bear Creative consistently delivers the requested work. The team creates great photoshoots and videos. Blue Bear Creative has quickly understood our branding and tone of voice. Our social media engagement rate has doubled since partnering with Blue Bear Creative, and our volume of work has also grown.

Blue Bear Creative's project management is good, although some deadlines have been late. We use Airtable and Trello for project management and Slack for communication.

Rory (Account Supervisor) is our rock. He effectively manages our project through and through.

The work quality Blue Bear Creative delivers for their cost is the highest I've seen.

I can’t think of anything for Blue Bear Creative to improve.

I recommend customers clarify what is most important for their business. Rather than trying to do many things, I recommend working with Blue Bear Creative at what they do best: video and photo production and social media marketing.

I am the Social Media Manager of Noodles and Company

Made up of more than 450 fast casual noodle restaurants and thousands of passionate team members and named one of America's Favorite Restaurants by Newsweek, Noodles is well-known for its delicious noodles and industry-leading team member benefits

Referral

2-5 Employees

The Blue Bear Creative team does it all for us from a social standpoint end to end. They have been instrumental partners that we consider an in house extension. From strategy calls, to storyboarding and concepting, and then executing and filming the content.... they can handle it all. Their team goes above and beyond (even as far as acting in the content!), to ensure creativity, innovation, and brand relevance are front of mind. They edit all the content, store it for us, post it, report on it, engage with our social communities online, handle swag deliveries, CM management, and so much more.

We have a set of internal KPIs we hold them to and Blue bear also has a set of KPIs they hold themselves to, month over month to determine true social media growth, engagement, and stickiness in creating content that resonates and drives brand relevance further down the funnel.

Their project management is fantastic. Our account lead, Ryne, goes above and beyond. He's organized, timely, and always willing to be a team player and pivot where necessary. He is a true partner to our brand.

They are innovative, adaptable, proactive in their approach, and also a wonderful culture fit of truly wonderfully genuine people. We love working with Blue Bear!!

NA

I am the Social Media Manager of OLLY

We make vitamins & supplements with real-deal benefits.

Online Search

2-5 Employees

Description of Work:

Feedback was applied when given

Projects were delivered on time and the team was able to get things in time for go-live date when we needed something quick.

The level of professionalism while still being humans. Easy to work with and communicate with. created great work that was on concept. Flexible always! Just reiterating what I've already shared.

In terms of creators, we did have some trouble creating content around specific demos (parents, older women), but I know BBC is creating a creator program to attack this issue.

I am a Communications Manager at Noodles & Company

Noodles & Company is a national fast-casual restaurant with 460+ locations serving globally-inspired noodle bowls and more.

Referral

2-5 Employees

Blue Bear Creative worked with us on our strategic approach to all organic social media channels. To start, the team would put together campaign approaches to elevate the organic social media channels. They planned, captured, produced, and delivered 15+ pieces of content every month over the 9 year partnership. Content included, but was not limited to, static images, videography, photoshop, micro-influencer management, animation, and more. From there, they would post the content and monitor performance. Additionally, they would provide monthly, quarterly, and annual reporting with strategic recommendations. In needed situations, they also supported with content production for our foundation team and HR team.

The Blue Bear team came in and assisted us when our social media pages first got their start. They have been around for most of that time and have been essential in the growth we have seen over that time. Their team has established our strong foundation for which we could not build upon if it wasn't for them.

The Blue Bear team did a great job of managing projects, staying in close communication, and ensuring deadlines were hit. They use a clear and understandable project management tool to accomplish the agreed upon goals.

Their small yet impactful team allows them to focus on delivering high-quality results for their clients. They are local to our business and spent time truly diving into to understanding our culture and acted as an extension of our team.

As the digital space progresses, I think they can expand into the influencer management space. This is something they do on a small scale at this time through the TikTok creator marketplace and their own creator marketplace, and brands will be looking for macro, national-level influencer management in the future.

I’m the founder and CEO of Rally Labs LLC. We specialize in over-the-counter drugs for younger consumers. Our main product is an FDA-recognized hangover remedy called Blowfish.

We needed to improve our social media and email marketing efforts as part of a larger rebranding initiative. We were trying to shift our focus from traditional in-store distribution strategy to e-commerce-based retail, creating more direct relationships with our customers.

We had several pretty lofty goals. In short, we wanted to decrease our new customer acquisition costs to measure less than our cash profit on each sale. To do this, we needed to establish a customer acquisition cost that was substantially lower than industry benchmarks.

We were working with a creative agency for our rebranding and video needs, but they didn’t have much experience with direct social media marketing. They referred us to Blue Bear Creative.

Blue Bear Creative helped with designing and executing all of our social media and email marketing strategies, which represented the majority of our messaging efforts. Though the team didn’t work on any creative materials, they shared feedback and helpful suggestions. They continue to provide reports and update us on the campaign’s progress.

We’re in direct contact with two people; one focuses on strategy and the other handles implementation. Both resources are extremely smart.

I can’t say enough about the positive impact Blue Bare Creative has had on our business. Comparing this year to last year, our online sales have increased by 300%. We also achieved our goal of reducing our customer acquisition cost. Now, our marketing efforts pay for themselves with each new first sale.

It was a relatively straightforward project, so everything ran smoothly.

They’re a bright team with the confidence and experience to manage a transparent project. They were honest about what they could and couldn’t do. Overall, it was a productive collaboration.

They could hire a few new resources. They missed a few deadlines and postponed meetings at the last minute, but more depth would solve these issues.