3 Media Web

I’m the director of digital at an HR recruiting software company. I manage four different websites, everything from website optimization to conversions and web development.

We needed help with hosting and web production work for our websites.

3 Media Web provides hosting and web production work for our websites. If our web developers are at capacity and new projects come in, we work with them. We also rely on them if an issue or error happens and we don't have the in-house knowledge to correct it ourselves.

We work with two leading developers, but it depends on the project. If they're working on another project or something more specialized, one developer might do it over the other. We also have one contact person who manages our tickets as they come in.

3 Media Web was already working with us when I joined the company.

We have a quarterly retainer with 3 Media Web for around $30,000. That includes hosting and web development work. If we go over the retainer, the team just charges us the same price and bill us normally. There are no additional fees if we go over our retainer usage.

We started working together in June 2019, and the partnership is ongoing.

We've seen an increase in traffic and conversions since 3 Media Web started working on our SEO recommendations. They've also helped us set up A/B tests within WordPress. On average, we've seen a 10%–15% increase in conversions. The quality of their work is excellent; there are hardly any errors when they release work for review.

3 Media Web delivers work on time and within budget. We have a simple portal to submit tickets and set different priorities. If it's urgent, they respond immediately. The team has been great at working after hours to help us troubleshoot. They're usually quicker than what they say if it's a regular ticket. 3 Media Web usually completes the work within 24 hours.

3 Media Web is highly dependable, especially when we have short time crunches. If we encounter a big project, the team responds quickly and gives us an estimate of the hours of work. Then, they get the job done, and it's always high quality. Once we hand something off to 3 Media Web, we don't have a lot of concerns regarding the quality of the outcomes.

No, there's nothing 3 Media Web needs to improve.

Lean on 3 Media Web and give them as much work as possible. The team can pick up a lot of bandwidth and projects. In the past, I worried about how we'd get a project done if 3 Media Web was already working on another project. However, the team has always been accommodating.

I’m the senior product owner of OpenClinica, a SaaS platform that automates data collection for clinical trials, enabling secure, efficient research for life sciences, academic, and government organizations worldwide.

We needed help with our documentation site.

3 Media Web handled a custom request to update historical documents. We were using the name of a specific employee on a training certificate. There was a period when her name was still being added to them, even though she had left the company. 3 Media Web updated those documents for us.

We worked with 1–2 teammates from 3 Media Web.

We had an existing relationship with 3 Media Web.

We worked with them in August 2025, but we had worked with them for longer.

3 Media Web addressed an error on our side, which resulted in better compliance and happier customers.

They delivered much faster than anticipated. 3 Media Web planned to give us a quote for the length of time and cost, but they found that they could address the issue in the same amount of time it would take to produce the quote.

3 Media Web got our request (via the wrong channel, which was my error), routed it to the correct place, told us their plan, and then overdelivered. They were outstanding all around.

No, there weren’t any.

I was the former VP of marketing at a job training and employment corporation. I’m no longer handling the marketing, and I’m just focused on a couple of special projects.

During my tenure as VP of marketing, I worked with 3 Media Web on many web development projects. Initially, we were in the process of creating a new website for two organizations, and we had recently been with another company. We needed a lot of changes on these websites, and we needed a company that could respond right away. We also required a company with professionalism, experience, and quick reactions.

3 Media Web developed three websites for us. The first one was for MassHire Cape and Islands Career Center. We had our own brand, but the state wanted a brand name. We needed a company that could respond quickly and knew the ins and outs of websites.

In the last website we built, we worked with a project manager and a developer from 3 Media Web.

As per our processes and regulations, we had to put out every project for a bid, and 3 Media Web was awarded those bids. We advertised the bids online, and they responded to the RFP. We were impressed with their references, and their prices were competitive. We also saw great examples of their work. Moreover, were impressed with Mark, the founder, and Jenny. We immediately clicked and liked them instantly, so we selected them over the other companies.

We invested around $10,000.

We worked together from May–September 2024 on our most recent project.

3 Media Web did excellent work, and they were very competitive, so we were very pleased with them. Everything they did was very professional. They gave us plenty of opportunities to give feedback. If we needed changes, they made them graciously. Overall, they were very professional and easy to work with.

Their project management was outstanding. We had weekly meetings, especially at the beginning of the projects. Then, they took some time to develop the sites. When they were ready, we had more meetings. We reviewed everything with our president, and he suggested changes. As for collaboration tools, we used Zoom to meet, and they used Trello for project management.

I would like to give a shout-out to Kelly. She did an outstanding job as a project manager, keeping everyone on track. Additionally, I would like to mention Monta, the developer who worked on all three of the websites. She was amazing, extremely responsive, very professional, and really knowledgeable. She was a blessing to all of us in the development of all three websites.

Their outstanding service was impressive.

I can't think of anything they could improve on. I don't have any complaints.

It’s helpful to know what you want. It’s much easier if you conceptualize what you want in your website and leave them to do the creative part.

I am the Director of Development and Communications of NewVue Communities

We Foster economic and community development in the 22 cities and towns in North Central Massachusetts.

Online Search

2-5 Employees

3 Media Web provided a site foundation that allowed us to talk through different aspects of our work:

We have a website that meets the needs of NewVue Communities and our various constituents. It is inviting, encourages visitor engagement, and promotes the expertise our our staff as well as the need for the financial support of donors.

Website redesigns are not small projects. My nonprofit chose 3 Media Web for our website makeover, and we could not be happier. Happier with the process from beginning to end and thrilled with the finished product. There are a lot of options out there for web designers. Start with 3 Media Web, then, if you must, look at some others and I promise you will return to the best of the best. 3 Media Web does not disappoint

Virtual Meeting

It’s not just about the quality of work but the way they conduct their business that stands well above anything I have experienced in a very long time. While I am sure their award-winning status has resulted in plenty of clients, I always felt like I was their priority. They have a culture of caring and excellence, and they conduct their work with an enjoyable approach that makes what can be a cumbersome endeavor much more doable.

They evaluate customer satisfaction throughout the process. I honestly can not recommend an area of improvement.

I am the Senior Manager, SEO & PPC of a healthcare company

We're a leading locum tenens staffing agency helping facilities nationwide fill their open NP roles with our vast network of qualified providers.

Referral

Referred to me

1 Employee

We regularly rely on 3 Media for our web development and web design projects in-lieu of an in-house web developer. We wanted to dramatically overhaul our home page for a more modern experience that allowed for much more interactivity. We needed users to be able to enter dynamic information right within the home page and have that activity seamlessly connect them to other pages in the site.

We've split test the original home page to the new home page 3 Media designed for us with the goals of navigating more providers and prospects to our high-impact pages and driving more form fills. The new design has been significantly more effective (53% increase) at driving users to our high-impact provider and client pages.

Anthony did a terrific job managing this project. He gave us a very clear quote in terms of billable hours for the project and on our request provided a second quote with alternate additional functionality. He overdelivered in every aspect: functionality, turnaround, and quality. We'll continue to work with them whenever we have a web design or web development need.

Email or Messaging App

I've never worked with a vendor where so little hand-holding is needed. In a niche industry like ours, there's usually a lot of back and forth required before the vendor is able to fully understand the unique needs of our project and to successfuly deliver on that vision. In every project I've worked with on 3 Media, they understand the assignment and successfully deliver on the ask in a timely fashion with high-quality results.

None.