Y5 Creative

I am a realtor licensed since 1987 in Vancouver, B.C. Canada, one of the most active markets in North America

Having been in the businees for so long, I needed to freshen up my marketing tools and website. And at that time I had no branding.

I inquired at a couple of other companies and consulted other realtors to understand pricing and value. After my initial consultation with Y5, there was no doubt of who I was going to work with. I have known the group at Y5 for years through other avenues and was very cognizant of their integrity and honesty.

I sat down with the team and we spoke at length about me, my business and what makes me unique

Initially I worked directly with their project manager and then after that also had conversations with the other support members of their team if they needed Logos/colours etc. from my company.

The final product has been able to work seamlessly with my website and social media. And it it able to evolve as my marketing needs change.

Working with the Y5 team was easy. Their design process is polished and simple, and I always knew I was been heard. We communicated via email, in person and on the phone. They delivered on their promised every time.

I loved that they were completely transparent and communicated openly with me. In addition, their team had a lot of experience. They were incredibly creative, and I felt I was always in good hands. On a side note it was exciting to be in the room listening to the team director be creative!

Not really, I appreciated their guidance and assistance with my project

I am a stand up comic based in Los Angeles.

As a comic who is self employed I need to market myself to comedy clubs, bookers, agents, corporate events. I had little social media presence or branding. Y5 changed that. Made me more competitive with other comics in this industry.

I heard of Y5 through some friends that did work with them. For me it's all about trust and feeling comfortable with those I work with. The minute I talked to Carol and her team I know I was in the right hands. I knew they had the vision of what I was looking for.

Starting from a very little web presence, Y5 talked me through what I needed to stay relevant and competitive. I'm an old school guy. I didn't know what some of the things they referred to but I did know whatever they were suggesting must be good since I saw a number of their clients before we started and I liked what I saw.

I work with a variety of people at Y5 and they are all amazing and great at what they do. Most of what I do deals with Carol and she funnels the assignments to others. What I like best about Y5 among other things is that they are so responsive to my needs.

After the projects were completed I immediately noticed a ROI. More calls for work. More top bookers and agents looking at my website and social media. Definitely a transformation I expected but certainly not that fast.

Carol and I spoke regularly and emailed regularly about timelines, deadlines, etc. I knew what was going on and when things would be finished. And they were always ahead of schedule.

A lot of people can do what I needed. Sure. But a lot of people won't take the time and energy to do what Carol and her team does. They took the time to get to know me. They took the time to understand what I needed and how I could use their services to be more successful. You can find someone off CriagsList to do design but that's all you will get. You won't find a team like Y5 Creative that stands behind you to make sure their product makes an impact.

Absolutely none.

I am an owner of a digital label printing business called AllLabels in Burnaby, BC, Canada. I am responsible for marketing the company and the brand.

When we went to Y5 Creative, we had just purchased a high end digital label printing machine and were embarking on our new venture into the label printing business. We needed a name and a brand to start selling our new services.

We were recommended by an industry associate to use Y5 Creative, as they are known to be an experienced branding company with in-depth knowledge of the printing and graphic industry.

To start, we had a deep dive discovery session where we touched on all the elements necessary to create a strong and successful brand. They are very detail focused and were committed to delivering a product that was reflective of our vision. We worked closely with their design team and it was great to have the trademarking experience they provided when finalizing a name for our brand.

I worked with the owner Carol who is hands on and oversees her team. The team includes graphic designers, web designers, web developers, digital marketing specialists and a great project manager.

Basically, we were given all the tools we needed to launch this new division of our business and I am happy to say that it has been very successful to date. Our label printing business continues to grow as a result of the support of the Y5 Creative team.

We communicate with them through Slack and they manage our projects through Monday.com. They collaborate closely with us on our digital marketing campaigns and their reporting is detailed, keeping us informed throughout the process. It's great to have our finger on the pulse of our business at all times.

They are always available when we need them. They treat our business like it’s their own, which is great. They are a part of our team.

None that I can think of. I highly recommend them to anyone who is looking for an all round digital company to work with.

I’m the principal and founder of the BHC Group, and we’re a group of like-minded consultants who provide management consulting to our customers.

We were looking for someone with the marketing skillset and branding experience to help increase our digital awareness.

Y5 Creative helped rebrand our company and rebuilt our entire website from scratch. They’ve also helped us design our content’s layout and changed how we interact with our users on social media.

We’re working with around 4–5 people who are responsible for different components in the project.

I came across their company through Facebook.

We’ve spent about $30,000 CAD (approximately $23,500 USD).

Our partnership started in April 2020. They’ve successfully delivered the project, but they’re still providing us with ongoing web support and additional ad-hoc tasks.

I don’t necessarily have any KPIs or measurable metrics, but we’ve been getting a lot of positive feedback from our customers and network. Their work helped us achieve social media exposure and connect with old and prospective clients.

They’re great from a project management perspective. They’re always on top of the process and they make sure to resolve any of our issues or concerns.

We’re impressed with their experience, as they really understand the marketing industry and the mindset of consumers.

I can’t think of anything they could improve on.

My advice is to see the project as a learning and growing opportunity, and just have fun with it. Let go of your restrictions and concerns so you can find the experience more enjoyable.

I’m the co-founder of Sombilon Studios. We’re a commercial photography, videography, and custom artwork firm. We have a full suite of creative services that we provide to multinational corporations, nonprofits, and celebrities. We’ve been in business for over 15 years and have 30 photographers that work in our offices.

When we approached Y5 Creative, we desperately needed one central website. We didn’t know at the time that we actually needed a whole rebrand.

Starting with the website, we’re a full creative studio that offers a number of services that all interact. We ended up building different photo library websites for our clients, which is a useful service, but all of our sites went to different places, and nothing was uniform. It was problematic in the sense that people wouldn’t be able to see us as creators and hosts.

Over the years, we worked with five people and one dog.

We’d been burned a few times by other similar agencies, so we had our guard up. We couldn’t find somebody that could actually understand what we did. To be honest, I don’t know if we’re the easiest to work with because we’re continually evolving.

We’ve spent over $130,000.

We started working with them in July 2017.

We were dropping the ball for many years before Y5 Creative came along. We now consider them as part of our company. We also now outsource any branding work our clients need to them.

I can’t rave about that enough. Some of our methods and programs that we were using were so insufficient in hindsight. They suggested other programs, like Monday.com and Slack, that were easier for project management. They made everything more organized for us.

Their company genuinely cares about their clients and their growth. They want to see you scale, and they’re never trying to upsell you.

I’d like to see them scale and grow. They have the capabilities to become a much bigger business.

Don’t make any assumptions coming in. They will complete this amazing discovery once you come in, and they’ll blow the doors off any expectations you had for the brand. I thought I was just coming in to get a website done but ended up restructuring my entire company and brand that I hadn’t planned to do.