Soap Media

I am the Sales Director of an e-commerce company

E-commerce

Online Search

2-5 Employees

Rebuild our website, which was a complicated build because the website blends e-commerce with social media-style interaction.

A full log of all the details of the project was made, with deadlines given along the way to hit each target.

The inital project went well over the estimated timeframe. I think the build was far more complicated than initially thought. However, when we had to put he website live (because the other we had at the time was hacked), Soap Media were able to get the site live and to a level where orders can be placed/it could be used by customers, within a few weeks. Each mini-project with them since (smaller add-ons, new features to the same website) have been delivered on time.

Virtual Meeting

They understood he project and scale of what we were trying to achieve. Their head developer who managed the project was very impressive and we find working with him to find workable solutions to prblems or ideas very easy.

Timescale management, but the people involved in our project since we started have since changed - and things now run a lot smoother.

I’m a marketing executive at Matthew Marsden Furniture. MMF is a family-run company creating bespoke furniture. We design and manufacture furniture for all rooms in the home from kitchens and utility rooms to offices and tack rooms, we do it all.

We hired them for the design and development of our bespoke e-commerce website to increase appliance sales and simplify/enhance the user journey on our website.

Soap Media has designed and built our website. The team has also created a bespoke cabinet configurator, a quote and workflow system, a payment management system, and a user portal.

We’ve worked with 2–5 teammates from Soap Media.

Someone referred them to me. I chose them over other options because they had high ratings, a great culture fit, and aligned company values.

We started working together in September 2025, and the engagement is ongoing.

We don’t have any metrics yet, but we’re confident in the support we’ve received so far.

Soap Media’s project management has been outstanding. Paige (Project Manager) has worked with us depending on where we are in the project. She’s very patient and understanding if there are delays. She’s also quick to respond if we need help. Overall, she’s been very informative throughout the whole process and has great communication skills.We’ve communicated via in-person meetings, emails, and messaging apps.

We’re very impressed with Paige, the design team, and Ryan (Lead Developer).

They’re all very easy to work with. They can explain even the most technical information to make it digestible. They’re very well-rounded professionals with a wealth of knowledge and experience. They’re also very patient and have great communication and problem-solving skills. The design team has done a great job using our existing branding to create a completely new website.

No, there aren’t any at this stage.

I am the Group Marketing Manager of Connexus Group

Connexus Group operates across the legal, medical, hire, and insurance sectors, delivering a wide range of B2B and B2C services across our group of companies.

Referral

2-5 Employees

After several difficult experiences with other PPC agencies, working with Soap has genuinely been a breath of fresh air. We’ve now been with them for three years, and that alone says a lot. I can’t speak highly enough of Allyn Jenkins and Emily Tuley—their expertise has been instrumental in the success of our accounts.

The project delivered clear, measurable improvements, including a noticeable increase in qualified leads and a reduction in customer acquisition costs as our campaigns became more efficient. We also saw stronger conversion rates across key landing pages and sales funnels, alongside meaningful growth in revenue and enquiries directly attributable to the work undertaken.

Their project management has been consistently strong, with deliverables provided on time and often ahead of schedule. They respond quickly to our needs, adapt well to changing priorities, and communicate clearly throughout each stage of the process. Their organised approach gives us confidence that tasks are being handled efficiently and with attention to detail.

Virtual Meeting

What impressed us most was their combination of deep technical expertise and genuine understanding of our diverse industries. Their ability to quickly grasp the nuances of each area we operate in, while consistently delivering high-quality, data-driven work, sets them apart. They don’t just execute tasks, they think strategically, anticipate challenges, and bring solutions that add real value.

None

I am the Recruitment Officer of Centrepoint

Centrepoint is the UK’s youth homelessness charity, providing safe housing and support to over 15,000 young people every year, and committed to ending youth homelessness by 2037.

Online Search

2-5 Employees

The project involved developing and executing a social media recruitment campaign to attract qualified candidates for multiple vacancies across our organisation. Activities included designing campaign visuals, writing job adverts and promotional content, scheduling and managing posts across selected platforms, monitoring engagement, and adjusting targeting based on performance data. The key deliverables were campaign strategy and timeline, job advert copy and creative assets, scheduled and managed social media posts, performance monitoring and engagement reports and summary report outlining reach, applications, and outcomes.

320 completed applications (up from 88 in the previous recruitment campaign) / Over fourfold increase in total applications compared to previous recruitment activity / Strong engagement and click-through performance across Meta platforms

They demonstrated excellent project management throughout the campaign. All deliverables were completed on time, and communication was consistently clear and professional. The team remained calm, friendly, and responsive, keeping the campaign running smoothly even when unexpected challenges arose on our side. We were able to put our full trust in them to deliver, and they did so effectively and confidently.

Their organisation, patience, professionalism, creativity and their ability to keep things moving in partnership with us, throughout the project. It didn’t feel like an us-and-them project; it felt collaborative with shared goals and mutual support which made the whole process smooth and enjoyable.

N/A

I am the Marketing Manager of Thornton Hundred Motorcycles

TH builds bespoke premium motorcycles and components

2-5 Employees

We’ve been working with Soap Media for our web support, and they’ve been excellent. The team is quick to respond, proactive with solutions, and always clear in their communication. They understand our brand and the level of detail our customers expect, which makes a big difference. Having their support gives us confidence that our site is running smoothly and continues to deliver the experience we want for our audience.

Their support has also helped us resolve technical issues more efficiently, which has had a direct impact on keeping our customer experience seamless. Having their expertise gives us confidence that our site is running at the standard our brand and audience expect.

Soap Media’s project management has been excellent. They consistently deliver on time and keep us updated at every stage, which makes the whole process feel smooth and reliable. Whenever we’ve raised a request or needed support, they’ve been quick to respond and flexible in finding the right solution. Their clear communication and structured approach give us confidence that nothing slips through the cracks.

Very helpful and quick to resolve any issues we have