Saritasa

I’m the senior director of philanthropy marketing and communications at City of Hope.

We were looking to boost the booth experience at an annual music and arts festival.

Saritasa provided overall program development and developed five VR mini-games. The team provided strategic counsel to help meet our overall communication objectives. The VR experience was developed through an app, and we used Meta VR headsets to create a booth experience at the festival. The team created five VR mini-games to educate attendees about our work in searching for a cure for type 1 diabetes.

The founder and CEO was the lead, and our day-to-day contact was Gage, the project manager. We also worked with Aaron, their creative director, on the design. There was a broader team behind the scenes. And Richard, he was our initial contact whom we worked with to get the contract signed and the scope of work created.

Someone on our events team found them. We spoke with the team during the initial intake, and they seemed committed to working with us. We were a nonprofit and worked within certain budget parameters. Richard (Director of Business Development) and the team were great at meeting our objectives in a way that aligned with our budget parameters, which we appreciated, and their expertise, and the overall partnership. They were also able to work within our very accelerated timeline.

We invested between $50,000–$60,000.

The engagement lasted from May–August 2024.

We had a short runway, and they were great at helping us stay within that production timeline so that we could meet our deadline. There were over 1,200 attendees at our booth over the course of three days. The mini-games helped attract passersby and booth attendees because it was such an innovative and creative experience. It invited curiosity and helped draw people in. As they played along with the mini-games, they were naturally drawn to the booth experience to ask more questions. Overall, it was a good turnout.

The team delivered the work on time and within budget. A few times, we provided feedback, and they let us know that implementing that feedback would delay us. We were able to meet in the middle and find a compromise. We prioritized which changes were an absolute need and which ones were nice to have. This was helpful because we were able to meet most of them and stay within our production timeline.

The team was great at walking us through everything. They listened intently to our objectives and what kind of experience we wanted to create. They guided us through picking out the overall design and aesthetic of the games.

We were working under a very accelerated timeline, and because of that, there was added stress and pressure to get this done. If you’re a client who’s not familiar with VR, that leaves a lot of questions and adds time to get those questions answered.

If someone were to engage them, I’d recommend allowing yourself a longer runway time than 12 weeks.

I’m the CTO of Pangea, a technology service provider for major grocery stores around the US.

We had a web portal developed 15 years ago for our clients to manage their signs and tags on the shelf edge. The portal was complex and had many features. It was developed by a legacy team that was no longer around, so we were looking to revamp it from scratch and give it a more modern look.

Saritasa helped us rebuild and redesign our web portal from scratch. They initially did a deep dive to understand how they could change the portal to make it more modern and seamless. They had to understand how the portal worked to ensure they gave us something that looked good on paper and was functional. After that, they gave us an idea of how we could design it in a streamlined, efficient, and modular way. They took some time to analyze it on their side, give us sketches, and slowly create mock-ups and wireframes. They also helped connect the portal to our backend and make it work.

We worked with a dedicated project manager, a design team, and the director of design.

I had worked with them on a project in the past.

We spent around $140,000.

We worked together from October 2023–July 2024.

Many of our clients have started using the new portal and are blown away by how remarkable it is and how it makes their lives much more efficient. The portal doesn’t have too many buttons, and everything is streamlined and flows in the right form, which reduces the amount of time they have to spend using it.

Saritasa met deadlines and stayed on budget. They put time and effort into ensuring the estimates they gave us were what they could achieve. We used Jira to log bugs and track them using ticket numbers.They made themselves very accessible. We had a Microsoft Teams channel to reach out to any of them at any time. We also had weekly meetings to go over the entire project.

I would like to give a shout-out to Sarah and Shivanjali.

Saritasa put the time and effort into understanding the scope of the project before they began working. They had a senior architect who took the time to cross the t’s and dot the i’s to ensure everything was needed for the project. If they had a problem with anything, they would let us know. I trusted their team to give us exactly what was going to take place without any ambiguity once we started working on the project.

Third-party API integration could sometimes be murky because there's no clarity. On that note, they could do better in terms of understanding the documentation before giving an estimate.

Utilize the project management team and the scope document as much as possible to understand everything that can go wrong within the project. Also, make sure everything's scoped out correctly before you sign the project.

I'm the brand marketing manager of Black Radiance, a division of Markwins Beauty Brands.

We contacted them to create an AR experience by creating avatars and characters to help celebrate 30 years of Black Radiance as a brand.

Saritasa has created an AR experience for us. Initially, we described the characters we wanted and gave them a storyboard. Once the team understood what we were looking for, they brought in certain partners to help shape what they could do. They created a design brief and scope of work. They also offered options for what we could do with the characters that we weren't aware of, which were added to the project.

We work with Michelle (Custom Software Sales Consultant & Principal Technology Consultant), who acts as our account manager; Aaron (VP of Immersive Technology), who is in charge of the technology aspect; and Sarah (Project Manager), who was assigned to us after all the contracts were signed. One of Saritasa's partners has joined some of our calls, though that's infrequent.

We've spent close to $100,000.

We found them through a Google search. We had initially engaged another organization for this project, but it turned out to be too much for them. Therefore, I went on a search to find another AR development organization that understood our vision, goals, and timeframe. Saritasa answered our call.

We started working together around August 2023, and our engagement is ongoing.

Saritasa has delivered what we initially hoped for and then some. We've been having a lot of fun with phase one; we're putting together a contest for users to engage with the platform. We've also created an Instagram account all around the AR experience, and some of our posts from our launch day have gotten up to around 8,400 views. At our launch event in Los Angeles, we had influencers who all posted about the AR experience.

Saritasa's office isn't far from our offices in California, which has been a great plus because we're in the same time zone. Even though Sarah is in a different time zone in Florida, the project management aspect has worked well. Sarah has scheduled a call with us every week to ensure the process is moving along.

Sarah has been our go-to person. She has kept us on track, understood our needs, and taken any concerns we had back to her team. She is 100% the reason we've gotten so much accomplished. Sarah has given us assignments and hand-held us through developing each persona's looks and makeup. Overall, Sarah has been super thorough.

Working with Saritasa has been my pleasure. The team has gone above and beyond in their performance, exceeding our expectations. The team has even participated in interviews; Aaron did an interview with a publication about the project, and Sarah did a podcast with me.

I don't think they could have done a single thing better; our experience with them has been top-notch.

Understand that Saritasa is the expert, and their success is your success. The team has always wanted us to succeed, which we've done. I recommend you listen to their expertise and what they offer, and you'll develop an amazing product. Ultimately, I highly recommend Saritasa for building an AR solution.

I am the Business Manager / Financial Secretary of Ironworkers Local 433

Ironworkers Local 433 represents over 5,000 Ironworkers in Los Angeles, Las Vegas, and the surrounding areas.

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The idea was to create a VR experience showing your first day on the job. Since our trade has various elements, the experience also has various elements. Each floor has a different scope of work that the user has to complete before continuing on. It was important to us that this experience be as accurate as possible and Saritasa delivered.

Throughout the development of this project, we had weekly meetings to review the progress of the experience and answer any questions regarding the system. These weekly meetings were extremely beneficial, allowing both us, the customer, and Saritasa to stay on the same page.

We always had someone from Saritasa there to answer any questions we had regarding the VR system. If a question could be answered via email, they would; if not, they would set up a virtual meeting where we would discuss the issue at hand in great detail and come up with solutions.

They knew how important it was to have this system be as accurate as possible, and they did everything they could to make that happen.

Overall, we had such a good experience with this company that we would not suggest anything be done differently.

We needed to develop a custom mobile application to manage our scheduling and communicate with our 8,000 guards across the US.

Saritasa has designed and developed a custom application for iOS and Android devices using Python and PHP. The app enables us to provide our staff with their schedules and generate a service matrix for our clients. When I started working at my company, the app's foundation was already built in terms of the framework. I started to work on the project three years ago, and my involvement was collaborating with Saritasa to enhance the app's different user profiles that work inside the app's system. The app has different access points for users depending on their job positions and titles. Saritasa has also supported us in the initial steps of developing our invoicing process.

We work with 4–5 developers from Saritasa. We also work with a project coordinator and Stan (Senior Client Partner).

My company's engagement with Saritasa precedes my time working here, and I'm unsure how they initially found the team.

We spend around $100,000–$120,000 yearly on this project.

I began working with Saritasa in May 2020, and our engagement is ongoing. However, the team has a longer working relationship with my company.

Without Saritasa's development support, we would be at a significant disadvantage as a company. The team is an integral and important part of ensuring our software functions on a daily basis. Saritasa's work quality is excellent, and the team is a very strong business partner for our company. The team does a tremendous job for our company.

We have weekly Zoom meetings with Saritasa's project coordinator, who is very organized and responsive when we have questions for the developers. In these meetings, Saritasa gives status updates on any pending bug issues or new tasks. We don't communicate via email because Jira sends notifications when something is added to the Jira board, allowing instant visibility for Saritasa's team and ours. Whenever we encounter bugs or glitches in the team's work, we communicate it via Jira. We collaborate with Saritasa on Jira to share files and snippets of error logs, and the team fixes issues quickly. Regarding the budget, Saritasa provides us with reasonable quotes according to the enhancements we request. Some projects have been a little over budget, but on a holistic look, we're on target with the provided budget and estimates.

I'm impressed with Saritasa's overall performance. Saritasa is a strong firm that has good key management, and all teammates I've interacted with are highly professional. The team meets their promises and follows through. I've been directly engaged with them for four years and haven't been disappointed at any time. Saritasa offers a positive experience and is a pleasure to work with. The team is a strong stakeholder for us and a strong business partner. We've had an instance when Amazon servers went down, and they threw their whole team at our project to get us back up and running even though it wasn't directly involved with them.

I can't think of anything Saritasa can improve on.

You need to have a clear idea of your requirements as a customer. Maybe not having a complete picture, but a clear idea of where you want to go and the problem you're trying to solve with your project. The better you define that, the better any service provider can support you. I recommend having a clear picture of your business case.