OuterBox

I am the CEO of Carolina Dream

We make cannabis products & advocate for safe, regulated, accessible cannabis consumables for ALL Americans

Referral

1 Employee

When we initially started, our company had incomplete & missing flows in a traditional customer journey for an ecommerce business. OuterBox rebuilt ALL of the recommended flows, helped us understand our strengths & opportunities, and shared detailed reporting that allowed me to navigate investor & board conversations that showcased the value that OuterBox delivers.

Our conversion rate tripled, our customers are more digitally engaged, our return customer rate increased by over 20%, and both AOV & LTV increased across the board.

Well-Managed, flexible, & future-thinking. A+

I think they balance being a massive company with the boutique client experience very well - something that is often lost when companies get to a certain scale or have X dollars in receivables. The culture component has been the most impressive given their size.

the UI for clickup is kind of terrible for clients - but that's not an OuterBox issue specifically. Lots of software like Clickup, Asana, or JIRA have enormous benefit for internal teams but once a client is exposed to "how the sausage is made" it becomes distracting & tedious to sift through yet another portal or software.

I am the e-commerce manager of an e-commerce company.

Ecommerce DTC sales

Former Director Choice

Referred to me

2-5 Employees

Outerbox has been a valued partner and has stood out as a dependable choice with many team members of various expertise. I really enjoy the working relationship with my core team I work with. They also offer many additional resources that they bring in as necessary as a project needs. With Outerbox you get experience and a team that can take feedback to align with your strategy. Highly recommended.

Overall strategy to align ecommerce best practices to the companies vision. Great control over SEO strategy that stays up to date with the everchanging organic landscape ensuring we're staying on the cutting edge.

Deliveries are on time and we've kept the same core team which has given us the opportunity to streamline the experience in even greater ways.

Virtual Meeting

The team structure and having the same key players in place the entire time we've been under contract impressed us. The Outerbox team structure allows them to bounce ideas off each other and bring to our weekly meeting. It genuinely seems that every team member at Outerbox is emphatic about the industry and they keep on the trends because of it.

Nothing worth noting. We've had some growing pains in the beginning setting up the exact type of reporting and strategy that the stakeholders wanted but we worked at it and got in a good place.

I’m the marketing events director at Accelalpha, a business services company. We provide business and IT consulting services to implement and manage Oracle cloud applications.

We were looking for SEO expertise to help make our website more visible and relevant in search engine results. Back then, as a smaller company in the Oracle consulting space with a relatively new website, we faced challenges competing with more established firms. OuterBox helped us navigate these hurdles and improve our online presence.

OuterBox led a comprehensive redesign of our website, including restructuring content, expanding navigation menus, and enhancing form functionality. Beyond the initial redesign, the team continues to provide ongoing SEO support, offering regular updates and structural improvements to ensure optimal search engine performance.

We typically collaborate with three core team members from OuterBox. Additional specialiss join the project as needed, especially when more complex development tasks arise.

I joined the company while the partnership with OuterBox was already in progress, so the engagement was well underway when I came on board.

The collaboration began in December 2021 and remains active, with continuous SEO enhancements and website updates.

Since partnering with OuterBox, we’ve seen a clear improvement in our website’s search engine rankings, which has positively impacted our online visibility.

OuterBox maintains consistent communication and is proactive in managing expectations. When timelines shift, they’re transparent and responsive. We primarily communicate through email and Basecamp, which keeps everything organized and on track.

The OuterBox team stands out for being genuinely great to work with. They’re not only professional but also personable—excellent people who make collaboration easy and enjoyable.

At this time, there’s nothing we feel OuterBox needs to improve. Their support and service have been consistently strong.

I am the Marketing of Alliance

Flat rolled steel supplier - Coil processor - Material Distributor - fabrication - manufacturing - structural and mechanical tubing

Referral

2-5 Employees

We've been partnered with OuterBox (formerly TopSpot) for nearly 10 years, and the results speak for themselves. The investment in SEO and PPC has paid for itself many times over.

Key performance indicators like web traffic, inbound inquiries, and lead conversions have all shown upward trends.

Projects delivered on time Flexible and responsive to our needsClear communication throughout the processCommitted to quality

What I find most impressive about the company is the people. I’ve worked with them for 5.5 years, and in that time, we’ve built genuine relationships based on open dialogue, mutual respect, and a shared drive to get things done.

Nothing to add at this time.

I am the Sales Manager of Modern Group

Provider of forging, machining, tube fabrication, and power paint services.

Referral

High ratings

6-10 Employees

Our client development strategists and SEO strategists at OuterBox do a great job positioning us in the marketplace and keeping us very relevant in Google and other search platforms. We meet regularly to review our account and they routinely offer proactive solutions, many of which they have already implemented between meetings. Besides being very technical, they also have great personalities, which makes our reviews pleasant. The monthly reporting is very detailed and user friendly. I highly recommend OuterBox services.

Improved Google rankings and improved qualified leads

Our client development strategists and SEO strategists at OuterBox do a great job positioning us in the marketplace and keeping us very relevant in Google and other search platforms. We meet regularly to review our account and they routinely offer proactive solutions, many of which they have already implemented between meetings. Besides being very technical, they also have great personalities, which makes our reviews pleasant. The monthly reporting is very detailed and user friendly. I highly recommend OuterBox services.

Virtual Meeting

The staff is very friendly in addition to their high level of technical and professional competency, which makes working together a pleasure.

Found us sooner!