Octal IT Solution

I am the Founder of a sports company

We have a platform where sports enthusiasts can compete against each other in customizable Pool formats.

Online Search

2-5 Employees

Octal was tasked with full stack development of the website from scratch, including an admin portal for user management and custom admin settings.

Initial scoping, Wireframes, SRS, and eventually working version of the site.

Items were delivered on time. If a delay was foreseen, it was always well communicated. In general, as with any completely virtual contact, extreme clarity is needed and many steps needed to be taken to ensure the project was understood.

I appreciated the team's willingness to take on a unique project such as mine. The project ended up quite a lot more custom than initially anticipated and the team took each request in stride, working hard to ensure a deep understanding of all requirements and being flexible with me on requests that required additional effort and cost.

My biggest piece of feedback for Octal, and advice to perspective clients, is to ensure completely thorough reviews of project scoping and costs before proceeding with the work. The sales team, unfortunately, did not completely understand the scope of my project when initially quoting, and we had to stop and requote the work in order to fully capture the scope.

I am the Software Project Manager

An integrated group of companies specialising in medical devices, the health services sector and several other activities.

Online Search

2-5 Employees

Project deliverables were planned in different milestones. We worked on agile methodology. Constant communication on project's updates and blockers were immediately communicated via WhatsApp group. Effective change management. Items were delivered as per planned target dates. Overall, had a good experience on the project.

They were willing to go the extra mile to propose innovative solutions and address our needs. Always attentive to client details. Provide a continuous support till productization and post-production.

No.

I’m the CEO and founder of a mentoring platform that provides mentoring services for women professionals.

We hired them to build our platform and app.

Octal IT Solution has built a web platform and a mobile app for us. First, they gave us a questionnaire to learn about our brand identity and design elements. I created the concept and worked with their design and technical teams to create the platform. They've done the design, development, and testing for the platform. They've also integrated external tools like AddEvent and CertifyMe.

I worked on the web platform with a lead designer and Naresh (Full Stack Developer). For the app, I worked with two different developers. I've also worked with an SEO lead and a project manager. Naresh is my main point of contact.

I found them by googling small IT companies, and I found a site with a list of them. We contacted four candidates to give them an RFP and request a quote. I liked Octal IT Solution's proposal, quote, and specifications best. They provided a very clear 20–25-page scope document outlining all the milestones, so I gave them the contract.

We started working together in November 2020 and launched the platform in July 2021. The app project began in April 2022, and we're about to launch it. Our engagement is ongoing.

Octal IT Solution has created a great platform. I get a lot of praise for the site; users say it's well done, the design looks good, and the workflow works well. Moreover, traffic to the platform has increased throughout our engagement.

Regarding the timeline, there was a time during the web platform's development when the concept was changing, so the process wasn't moving much. However, the development team compensated for that delay, completing the project in seven months.

Octal IT Solution has done a good job of understanding my requirements and adding a lot of enhancements that I wanted them to make.

They could be a bit more organized in documenting all the open items and status updates. For example, we had to create many documents during testing to see what was and wasn't working, and I had to keep that updated. However, they do a very good job of solving issues and commenting on the documents when they complete each task.

Octal IT Solution's scoping is pretty good, and their salespeople do an excellent job of creating proposals. They're very clear and understand requirements and flow. Therefore, my advice is to document the workflow. During our platform's development, the concepts evolved in the same document as the workflow, and we had a bit of back and forth.

I am an executive for an IoT startup.

We had an IoT device that we manufactured and developed that we wanted to connect to an app. We hired Octal IT Solution to develop our app and to do everything on the front- and backend. We also wanted them to create an administrative portal to see all of our users who purchased the device and registered it on the app.

They were supposed to create a mobile app with react native, they were supposed to complete backend development for us with AWS etc, and they were supposed to create an administrator portal.

We worked with eight people in total. We started with one team of four people, and then they replaced the whole team later with four new people. The teams were made up of designers, developers, and project managers.

We were looking to develop the app, so we looked on Clutch. We did a lot of interviews and looked at ratings, and they had a very high score, so we went on their website and saw a lot of high-end names that they worked with. The original conversations we had with them were very positive, and we decided to work with them because we thought they had the requirements to get the job done.

We invested around $28,000.

We signed a contract with them in July 2021, but they haven’t done any work for our company in over seven months. They also have not responded to most of our communication. They just left off. Very unprofessional. Especially since they stole our money.

We worked on a milestone basis. They were supposed to be paid when they hit milestones, but they always asked for money ahead of time. They started on everything, but didn’t finish anything. They didn’t even do half of what they were supposed to do. They asked for payments before they did any of the work, and we pre-paid on a lot of stuff that was never completed.

The six times that we did meet, we had to reach out to them via Zoom, and they would give us updates that barely contained anything. We gave them feedback, and they didn’t change anything.

We have contracts of engagement, which seems to be completely ignored.

Horrible. 0 project management skills. Complete disaster

I had originally liked them because of all the positive feedback on clutch, but clearly, they cannot be trusted. Furthermore their website named some respectable companies, which was a sham. I found out it was a sham after the engagement commenced.

I highly recommend not using them at all. They really were horrible in every aspect and didn't conclude the work, didn't adhere to the contract and disappeared. Furthermore, you will never get the little work they did work on even though you paid for the project.

They could improve on everything they did. There was not a single positive experience throughout the partnership once they started. Everything was a disaster with them, and we lost almost a year of progress from working with them.

I am owner of the company who decided to create dating app

Wanted to develop new dating app with algorithm that assists on better matching. Octal had most appealing offer from 23 companies.

Decision made based on price and designing quality. Few companies provided few sketch of what I need and Octal had best designing skills.

Built two Native apps for Android and iOS. Had to build app code and design. All requirements was given to Octal.

There were around 5 employees that worked with me - Project manager, 2 developers, 1 QA and 1 backend developer

App was launched within 10 months (including live testing). Very hard to cooperate as you have to keep very big control on delivered - need to test for bugs all the time.

Timelines were not month - agreed on 3 months. Delivered in 7 months. Communication was the biggest bottleneck

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