Longhouse Branding & Marketing

I am the Owner of Bliss Mattress

We sell Canadian made luxury orthopedic mattresses and adjustable bases at great prices.

Referral

2-5 Employees

Longhouse Media created Bliss Mattress’s first e-commerce website on Shopify, delivering a beautifully designed and highly functional online store that perfectly captures our brand and values. They developed custom features tailored to our business needs, including a personalized mattress quiz that enhances our CRM marketing by gathering valuable customer insights, and a “Book a Viewing” function that allows customers to easily schedule appointments at our mattress showroom. Throughout the entire project, the Longhouse Media team was extremely communicative, transparent, and proactive—consistently providing updates, offering creative input, and ensuring every detail exceeded expectations. Their professionalism, technical expertise, and commitment to going above and beyond resulted in a seamless, user-friendly website that has become a cornerstone of Bliss Mattress’s online presence and customer experience. They have remained helpful and are quick to reply, even years after our project was complete.

No, I have had a very positive experience an and look forward to continuing work with longhouse.

I am the Office Manager of Key Largo Electric

Electrical work for BC Hydro - secondary services.

Referral

Referred to me

2-5 Employees

Key Largo Electric requested the development of the company website. Additionally, KLE requested for the implementation of an online questionnaire in which customers were able to corespond with relevant details pertaining to their BC Hydro work orders and have them automatically returned to the KLE office.

Key Largo's online scheduling has benefitted from the introduction of the customer's questionnaire as this feature has alleviated some of the strain caused by hounding electricians and customers for information. Key Largo workers are now able to focus their time on other aspects of scheduling instead of playing telephone tag.

All aspects of the website development and questionnaire implementation were handled in a timely fashion. When issues with the customer questionnaire began to occur, KLE was able to contact Austen or Keenan and were met with swift responses and rectifying actions.

Email or Messaging App

Their commitment to assisting such a wide scope of business and handling all inquiries and complaints in a timely fashion.

At this time, none can be provided. Longhouse has continually provided exceptional services to our company.

I’m the stakeholder engagement coordinator for the Langley Animal Protection Society. We’re a nonprofit organization that promotes the well-being of companion animals in Langley through animal control, innovative welfare programs, adoption services, and community support initiatives.

We hired Longhouse Branding & Marketing to build a new, updated, and refreshed website.

Longhouse Branding & Marketing has built our website from scratch. We’ve told them what we need, and they’ve built the bones of a beautiful website that delivers on everything we ask for. The website has interactive options, contact information, history about our organization, adoption profiles, and much more. The team has also taught us how to update the site ourselves and ensured that we know how to maintain it if we want to do so. Longhouse Branding & Marketing is responsible for the site's design and development. They’ve built every page and ensured each is functional and interactive.

We work with two teammates from Longhouse Branding & Marketing.

I found them through a referral. I worked with Longhouse Branding & Marketing previously with another company I worked for, and the experience was amazing. I’m very pleased to work with them again.

The project started before I began working for LAPS. Although the website is completed and launched, we still work directly with Longhouse Branding & Marketing for hosting. We also work with them when the site needs maintenance beyond what we can do or when we need to add aspects to the site.

Longhouse Branding & Marketing has completed and launched our website. We’ve definitely seen increased website traffic. Our site now keeps our animal profiles on our website, so instead of visitors going to another website, they come straight to ours. That’s huge in terms of further engaging them for donations. We’ve also seen a big increase in donations and adoption inquiries after the new website launched.

Longhouse Branding & Marketing is very efficient. Everything is delivered quickly and efficiently. Even daily emails are responded to almost immediately; I have no idea how they do it.

Longhouse Branding & Marketing's customer service blows me away. They’re very quick to respond, patient, and lovely when we have questions. If you want your project done fast with amazing customer service that makes you feel special, definitely work with Longhouse Branding & Marketing.

No, I would recommend them to everyone.

I am the Travel Pendleton Director of Travel Pendleton

We are the non-profit destination marketer and manager for Pendleton, Oregon.

Online Search

2-5 Employees

Longhouse created a brand identity, logo, and messaging for Travel Pendleton's new event, Interwoven: Where Cultures Meet--essentially a multi-day fashion festival presenting the work of Indigenous and Western designers in Pendleton, Oregon. The event is for local talent, emerging, talent, and a regional audience with plans to grow and develop into a design show in the future. I worked closely with our assigned Longhouse task leader Simran to tease out the story and purpose of Interwoven. She led me through a series of workshops and exercises, all intentional and centered on drawing out the values and details that inform the development of our brand identity. Because our event is about cultural storytelling, it was critical to get this right and executed respectfully. After inital workshops Longhouse used data to design multiple stylescape versions of the brand. Realistically, any of the three design and style personalities could have been selected but we did select one for the final design. Within a week a complete branding presentation was prepared and packaged up with mock-ups for print, digital use, and even applied physical interpretations of the logo design. After approval, a complete package of exports was delivered including typography, colors, art files, stock photos, and brand guidelines.

We had a project timeline for meetings and deliverables which we adhered to, with the exception of my team taking longer thatn anticipated to narrow down a selection from three stylescape options. This was a reflection on the quality of work shared by Longhouse--all three options were marketable, on point, and could easily have been selected so the decision making process for my larger board took longer than I thought it would. Longhouse was flexible through this process. The final delivery of the brand package included all the workshop components, design options, as well as all the final design assets as outlined and promised.

Longhouse delivered on time, and on multiple occasions ahead of the projected schedule. Simran was easily reached by email and very responsive to questions and open to scheduling meetings to cover additional questions or project details. They more than exceeded expectations.

Virtual Meeting

Lonhouse really listened and understood the assignment. Building a brand from the ground up is a monumental task and it was very important that we work with a company that aligns with the values of our event. Once I spoke with Keenan in our initial call and reviewed case studis and other design work I knew Longhouse was going to be the best partner for our needs.

We are completely satisfied. At this time I have no notes.

I am the Office Manager of Metis Financial Corporation of BC

Provide business loans to Metis business owners.

Current Client

2-5 Employees

New website development with a marketing strategy to help with brand awareness and SEO optimization.

The goal was to get more awareness for our program. I know it is still in the early stages of the advertising however, I do see the increase of inquries and applications.

Everyone at Longhouse is amazing to communicate with. Everyone checks in as well as everyone also keeps you in the loop to know where they are at in the project and gives timelines. Any changes we have had to make has been done. And if it can't be done, they never leave us empty handed and always have a back up, or 2.

The communication. Because we have a few projects on the go, it could be confusing. But having a set person that helps with each project is great. And the communication between the Longhouse team regarding our projects are awesome. Everyone is aware of everything when I speak to them. Even if it's not their project.

N/A