Little Media Agency

I am a Manager of Metpro Limited

Manufacturer & supplier of mechanical & electrical products to the electrical wholesale industry, and bespoke components for OEM businesses.

Online Search

2-5 Employees

Following the establishing of the Metpro Group brand in the market, we enlisted the support of Little Media Agency for their expertise in social media. Initially, there have been no key deliverables outside of the requirement to boost our exposure; a job very well done so far. Moving forwards into 2024, we will be introducing a number of KPIs to monitor our performance, all of which will be reviewed regularly to ensure we're always getting the most out of Little Media Agency's skillsets.

As mentioned earlier, we had no set measurables to monitor against as the primary goal for Little Media was to boost our online presence. What we can say with assurity is that the positive impact of having the Little Media team on board has been fantastic.

Little Media Agency have always delivered what they say they will, and most importantly, when they say they will. I am in frequent communication with the team, and their weekly schedules and reports are always received to a high standard in a timely manner.

Virtual Meeting

Communication. It feels quite rare today to work with a business that really does put the customer first. I have never had an issue contacting the team and I know that they will always let me know if there are any problems.

Nothing springs to mind. I am pleased with their service.

I'm the managing director of an engineering and maintenance company.

We hired Littel Media Agency to help us with social media marketing.

Little Media Agency provides SMM services for us, complementing our direct sales force's campaigns. We provide the content, and they make it into communicative pieces that'll work on our social media channels. After that, they report to us on the engagement, including comments on our posts.

I work with two members of their team, including Sarah (Managing Director) and Kurt (Digital Media Manager).

I found them through online research, and I chose them after speaking to several potential providers. Many of the companies I talked to were more traditional, trying to get us to print things, but Little Media Agency focuses on modern social media and e-marketing.

So far, we've spent about $10,000 with them.

We started working together in September 2021, and the engagement is still ongoing.

They provide me with constant reports on engagement, which certainly helps enrich our new business. We've hardly had to intervene because their work has been great, and they've understood our business.

Their project management is great; Little Media Agency's team is good with communication and sticking to the schedule. In addition, they're very responsive whenever we reach out to them. Regarding tools, we have online meetings with them from time to time.

Their team is professional, understands how social media works, and does what they say.

I don't think there's anything they can improve on.

Clearly define what you want to say to your customers, and they'll turn everything into something that works on social media.

I’m the operations director of a hydraulics company that specializes in the distribution of hydraulic components in the UK.

We needed to raise our company’s profile in the marketplace, so we were looking for someone to help launch our brand on four different digital platforms.

We started with a discussion about the best platforms to launch our advertising campaigns and identified ways to present the content, whether it’d be our products, services, or news about the business.

We mainly communicate with Sara (Director), but we would also have two or more people involved depending on the project.

Little Media Agency actually approached us first to see if we had any interest in their digital marketing services.

We spend about £10,000 per year.

Our ongoing engagement started in January 2020.

Since partnering with Little Media Agency, we’ve seen an increase in engagement and impression from users, as well as an improvement in our sales.

They’re good from a project management perspective. They push the project through and ensure their tasks are delivered on time and on budget.

We’re constantly impressed with their innovative approach to digital marketing. They do a fantastic job of educating us on how the industry works.

They could possibly offer us some individual training so they can open our eyes to more opportunities in the market.

I would advise being open-minded and listening to their ideas. Give them the opportunity to create something on your behalf and trust them to provide your company with success.

I’m a team lead for a private clinic that provides different general practitioner (GP) services. We also provide services related to COVID-19, and we’re located in Birmingham, UK.

We needed help with our social media.

Little Media Agency is managing our LinkedIn, Instagram, and Facebook accounts, helping us increase our followers and engage better with them. Their scope varies. If we want to push a specific service, Little Media Agency helps us with the ads. Additionally, they do all the research and present their findings, and they help us create content, including video presentations.

I’m in contact with two people from Little Media Agency, but there may be more people on their team.

I’m not sure how we found Little Media Agency. They were already working with us when I joined my current company.

I don’t have visibility to expenses; my boss handles payments.

I’m not sure when we started working with them, but the collaboration is ongoing.

Little Media Agency has improved the perception people have about our company. Being a private GP, we have to show customers that we’re worth it as a valuable and stable business, and they’re helping us achieve that perception.

Little Media Agency is great in terms of scheduling. They meet their deadlines and even deliver much earlier than expected. Another great aspect of our engagement is communication. We have monthly video meetings, during which they give us summaries on what’s going on, which areas are stable and which need more pushing, and more. We communicate regularly through email, and they always reply quickly. Additionally, every time we ask them to do something, they do it very quickly.

Little Media Agency is great at communicating. If there’s an emergency, they’re always there to reply, even if it’s out of office hours. We trust them a lot.

Work with them because it’s worth it. It’s important to trust the marketing team that you’re working with. They’re trustworthy, can provide advice, and deliver results; they’re absolutely worth it.

I am the Managing Director of a web design and search marketing agency in Birmingham.

LMA was contracted to work with us in partnership to support our client on their social media channels.

I liked the level of communication LMA gave. They were always contactable, assigned more than one staff member to the client and were open to communicating with the client where they preferred to, in this case, WhatsApp.

Content had to change quickly as the government kept updating the rules and it was important that existing and new patients alike were kept informed and confusion minimised. LMA did a stellar job in this regard.

Two key staff members Sara and Kurt. The MD and senior account manager.

The complaint numbers dropped significantly and the clinic received a lot more online bookings from social channels like Facebook.

Very effective. The client prefers to communicate with LMA via WhatsApp but we prefer to communicate via email and phone. LMA were excellent in bridging that gap and make for excellent partners for any agencies considering working with them.

Their level of attentiveness and care is outstanding.

I like to think there is always room for improvement but I'd struggle to suggest something here.