Fresh Content Society

I'm a manager at a live events venue.

We needed support managing our social media accounts. Our goal was to increase our brand awareness, engagement, and sales while keeping our company relevant.

We initially met with Fresh Content Society's team to review our goals and social media strategies we had previously used and weren't happy with. The team has presented us with ideas on how to increase our brand awareness and engagement. Fresh Content Society manages our Facebook, Instagram, X, and TikTok accounts and is responsible for replying to comments. The team has also helped us fix content on our website and manages three of our accounts.

I contacted Fresh Content Society through a friend.

Our budget for our largest account is $5,000 monthly, and the other two are roughly $2,500 and $3,500 monthly.

We started working with Fresh Content Society in November 2023, and we're still using their services.

Fresh Content Society's work has positively impacted our engagement metrics. For instance, yesterday, we gained 50 new followers on TikTok. We've also had a couple of viral videos on TikTok. Fresh Content Society truly meets our expectations.

Fresh Content Society delivers work on time and on budget. We communicate well through Slack and text messages, email, and phone calls as needed.

We've worked with other social media companies before, and our experience with Fresh Content Society has been amazing. The team follows through on every detail and has helped us a lot.

I can't think of anything the team can improve.

If you're looking for social media management services, you can't go wrong with Fresh Content Society. Let the team know exactly what you're looking for, and they'll go above and beyond.

I am the Marketing Manager of an entertainment enterprise

The company is an entertainment enterprise based on the game of WhirlyBall, a combination of basketball, lacrosse, and hockey that is played in bumper cars.

Referral

2-5 Employees

We hired Fresh Content Society to take charge of our social media presence and they did just that. They were able to, in less than 6 months, have us go viral with 10x more views and engagement than any other company had in the past. They were able to streamline and focus our paid social media efforts to ensure we were not only meeting our goals but exceeding them. We have full confidence in Fresh Content Society to deliver on everything that they have promised and achieve our goals for our social media universe.

10x more engagement and viral views than previous company.

They have been to consistently deliver on project deliverables on time and succeed expectations.

They are very Zen. They know the balance between data, science, instinct, and business objectives. We have a highly complex business model that doesn't fit the script for any business books or anything AI can spit out. They not only know social media, but they KNOW social media. Our viral video was a direct result of their knowledge of the social media universe and how we can leverage our brand to take advantage of it.

They highly excel at social media and achieving business objectives. Their "bedside manner" could be improved. We are a small, nimble company that is very open to feedback, but being told that our social media "was horrible", while correct, could have been toned down for the audience. The members on the call who heard the feedback were mature enough to handle it and understand the direction that was given, I can see this being a negative to a more bureaucratic company.

I’m the director of digital and social marketing at Old World Industries, a motor vehicle manufacturing company.

We wanted to communicate with our audience through social channels like Facebook, Instagram, Twitter, and TikTok through organic-feeling campaigns.

Fresh Content Society does social media marketing (SMM) for us. They bring ideas to us and develop a roadmap from discovery to a campaign objective. Together, we work to ensure that the product placement and messaging are right to then portray that in a video, a post, or whatever is the best way to approach potential customers. Fresh Content Society's materials also go through a postproduction process, which gets our approval to post them through our social channels or website.

We’ve been working with Scott (Founder), Abigail (Director of Social Media Automotive Marketing), Matt (Associate Creative Director), and others who work behind the scenes.

They were already working with us when I took my current position.

So far, we’ve spent $200,000–$1 million with them.

We started working together in June 2016, and the engagement is ongoing.

Everything they’ve put out on our social media channels has been well received and engaged with by our audience — we’ve had campaigns with around 98% positive impressions throughout our social media channels, which have also increased our followers. Moreover, we’ve had hundreds of thousands of views of the material Fresh Content Society created for us. Additionally, their team does a great job bringing all of our ambassadors together, which our audience has loved, so we’re looking forward to having these kinds of campaigns in the foreseeable future.

They do a great job laying out a plan for content development, including a list of Photoshop tasks, a schedule for video production, and a program with location and dates. In addition, throughout the different production phases, they ensure that everything is running smoothly and that we’re hitting our deadlines. Moreover, they’re responsive to the people that comment and ask questions throughout our social media channels, which we appreciate.

Their biggest strength is their ability to understand our audience, our product, and how our brand comes across to our target audience. Fresh Content Society also has expertise on every social channel, enabling them to know how to communicate through each one.

They can develop a cadence and an understanding of how and when we need to present our products to our customers according to their needs. Nonetheless, they do a great job staying ahead of the curve with technology, social platforms, and the changing audience to ensure that the content they put out is relevant and digestible.

Be open, trust the process, and do not expect to have results overnight — Fresh Content Society needs to understand the right cadence for your project. You need to be patient with the development process to put content out and let your target digest it at their pace because it’s important to now overwhelm your audience.

I’m the EVP of a sports and entertainment marketing company based in Chicago.

We were running social and digital media campaigns that needed additional professional expertise.

We were running a college basketball event that was televised on ESPN and streamed live on Twitter; therefore, several media deliverables needed to be fulfilled. We generally do that internally, but since there was some nuance to the Twitter elements, they interfaced significantly with the Twitter distribution side.

Our main contact was with an account manager, but the principal also engaged in a supervisory role.

We spent around $10,000 with them.

We worked through February–April 2021.

We communicated through email, texts, and Microsoft Teams.

I don’t think there’s something they can improve on; It was a quick project with specific deliverables, but they did everything we expected them to do.

It’s important to onboard and involve them in the project. After that, we developed trust and gave them the freedom to run with the project; that was really helpful.

Manny's is a 4th generation family owned and operated restaurant located in Chicago, Illinois. I have been in charge of marketing at the business for 15 years and have been running operation for 5 years.

FCS was hired to managed, create, engage, and grow all of our online content and social marketing.

Grow our business, be able to trust the team managing it, understood how to engage and get a positive response from customers.

Scott and his team offered a very hands on approach. They immersed themselves in our brand and really learned about us and our customers. After talking to multiple companies felt they would be the best for the job.

Manage Facebook, twitter, Instagram content and customer communication. Help with online reviews and communication with customers. Help with ideas and execute seasonal paid advertising online.

This varied from time to time. Scott always made sure he looked over the account. He had specialist with photography and videos work on the account when necessary. The best part was I really never know who is responding. Its very consistent.

During the recent pandemic I told them how dire need we were for business. A twitter post was create and we had an incredible return. Our business was pack for weeks. They really know how to get the customers attenion.

They are always ahead of me. Keep me on track. With me running a true small business and this is my main marketing it keeps me on my goals. We would have calls or meeting to go over future information and if I ever wanted changes they were implemented immediately.

They go way above and beyond for the customer. FCS really gets to know its customers and uses their passion and knowledge to help us grow and succeed. I don't know any other vendor that works as hard to make sure we continually improve.

Honestly cant think of anything.