Five Pack

I am the General Manager for a family owned outdoor related media company.

We had an existing App that needed an overhaul as well as some major new features developed. Our goal was to continue and service our clients by becoming a one stop shop/app for all things related to the outdoor related tasks they were trying to perform.

We sought out several developers in order to dial in to the one that best fit our goals and best understood our clientele and what type of product we were trying to create. We felt as though Five Pack had a basic understanding of the Midwestern core values and beliefs that we held. Ultimately that and their workflow/staffing ability helped us make our final decision.

Our SOW was somewhat of a moving target based on the complexity of our existing app. There were a lot of moving pieces that were developed from a previous company and we needed to streamline that existing process as well as work towards the new feature set. Key deliverables up front were to create a new flow for the social/community feature within the app. That then parlayed into helping us during peak usage season with hot fixes and ultimately into a major new Mapping feature within our existing app.

We worked primarily with a group of 3 or 4 people from the Five Pack team. Overall, there are probably 6 or so people that we work with from time to time. Ranging anywhere from COO to Project Managers and Developers.

We have had steady year over year growth since we released the app, but with the new Mapping features we have implemented new pay tiers that will ultimately help us realize our growth goals this year and beyond.

We work within Slack, Confluence and a Jira board primarily. Weekly touchpoint meetings help keep us all on track and working towards the same common goals.

I most appreciate Five Packs willingness to jump on any issue that we have arise within the app. They are very timely and always help us run down a hotfix.

Early on we all had a little bit to learn regarding workflow, but we are in a groove now and knocking out feature requests and updates in a very timely manner.

I’m the CEO of ConsumerDirect, a fintech company that helps consumers with their money, credit, and privacy.

We needed help with mobile app development.

Five Pack Creative is creating the frontend of an app for us. We already had the backend developed, so we just needed them to build the frontend. Thus, we initially provided them with the full scope and documentation, but we also had some brainstorming sessions with their team. Their work is almost entirely focused on development, but their team includes a designer whose input has been really helpful at times.

We work with around 10 people from Five Pack Creative, including a project manager, an account manager, a designer, and various developers. The project manager is our primary liaison with their team.

I don’t know how we found Five Pack Creative, but we went through a bidding process to engage them. This process included other companies, but we ended up choosing them because we felt more comfortable with them given that they weren’t a big organization.

This has been a multi-million-dollar project.

We started working together in March 2021, and our engagement is ongoing.

We measure our project’s success by looking at Five Pack Creative’s ability to build what we ask them to build in a timely manner and checking if it works correctly. Throughout our project, we’ve established different timelines and goals, and they constantly meet them. We’ve also added features to our app along the way, extending their goals, and they’ve always worked very well around those changes. Overall, they’re doing a great job.

Five Pack Creative excels at project management. We use Jira to manage the project and Teams, Slack, and Zoom to communicate.

Being an on-shore development company is Five Pack Creative’s strength. The hyper-technical nature of what they’re building requires very smooth communication at a native level, and they’ve satisfied that need while offering their services at a decent price.

No.

Communication is key.

I am the Product Manager for many of the projects that FivePack has managed and augmented staffing for us in the past. Prior to this position I was a Product Owner/BA that worked directly with the team at FivePack.

Our goal was to be able to outsource management of a mobile development project since we did not have the capability or bandwidth to take care of. Once we established a good ways of working we expanded the amount of assets that FivePack aided us in.

I was not in the initial decision to select FivePack, but i am a part of continuing their current work line and pushing to use them for a wider range of tasks.

Every year we "re-launch" a seasonal sales app for our force in the field. It takes some tweaking and updating as well as new development every year. Their assistance in this product is integral to a successful campaign launch. After a couple of seasons of that we identified a specific affinity we have for working with this team and we started trying to expand the scope of what we can utilize them for.

It's a bit nebulous at this point because I've seen probably at least 10 different assets come in and out of projects as the different skillsets are needed but I regularly work with Kirk and Ryan. Jer is involved regularly in our conversations.

After a successful launch of ACT in 2021, the team has continued to grow the tools within the app that lead to a direct increase of app utilization by 20%. The number may sound low but we are nearing 100% tool adoption.

We have a weekly meeting with Fivepack to get status and discuss any changes. The different facets of the teams interact with our PO's and engineers on a day to day basis

Five Pack Creative has all the skillsets we might need to augment our staffing, but their flexibility in ways of working helps them to plug in adapt to how that particular project was working.

I don't have any current needs that are not being met at a high level.

I am the CEO of an Energy Compliance technology company.

We had too many projects and not enough software developers to meet the needs of our clients. Our first project was specific--we have a project to see if they could deliver. They did with flying colors. Then we decided to go into a long term contract with staff augmentation.

We had hired a developer that had worked with Five Pack in the past and he made the recommendation. After meeting with them, we found them to be honest, trustworthy with delivery and helpful in understanding our pain points.

We used them for several projects. We had them develop a mobile app that tied into our internal LMS as well as three developers that were integrated into our internal teams to build out new features in our software.

Senior Mobile developer, QA team member, 3 mid to senior developers.

We launched the project on time and have had great success with the time that we have engaged in working with the Five Pack team both from developers and management. Trust is not a word that I use lightly. They are professional and serve their clients and deliver.

Our dev team and Five pack developers integrated completely into our teams and we had no problem adopting or them adopting our specific workflow tools.

We've had a strong relationship with them. They have listened to our needs and delivered. Check-ins with upper management were clear and detailed as well as daily and weekly check-ins and work production with our software teams.

I cannot think of anything that stands out.

I’m the director of engineering and technical lead for GoDaddy e-commerce public product offerings. GoDaddy is a hosting company that helps ventures get online.

We’ve had several different mobile endeavors that Five Pack Creative has helped us out with.

Five Pack Creative has played various roles in several projects. The first project they worked on at GoDaddy was to develop a voiceover IP mobile app. The team worked on and maintained the latest revision of the company-wide GoDaddy mobile app. They helped us uplift older iOS and Android apps to more modern versions of the platform, and they contributed solid engineers to our newer platforms as well.

They’ve provided different team models depending on the project. For one project where we needed to update an outdated iOS and Android app, they provided a full team, including a project manager, mobile engineers, and QA resources. The project manager came in and helped sort out what work needed to be done, how to phase it, and what the estimates of the work were.

I’m not sure how GoDaddy first heard of Five Pack Creative. My group learned about them from the team at GoDaddy that had contracted them to work on the voiceover IP app project. I spoke with several global options for mobile development, and Five Pack Creative was able to provide a wide breadth of support services. They also had great experience and were engaged. They understood our needs and talked through how to execute a lot better than some of the other options we considered.

Our work with Five Pack Creative began in October 2018, and they provide ongoing support. I believe they completed the voiceover IP app project. They’ve done 4–5 projects for my team, and they’ve finished the larger ones where they were doing core engineering for active applications. Now, they’re just supporting and continuing to uplift one of our legacy apps.

Five Pack Creative has taken apps that would’ve completely stopped working under newer phones and platform versions and brought them back to life. Since they’ve done the uplift for us, we generally don’t see issues with our legacy apps; they basically cleared out our bug backlog. They also scaled by months some of our newer kickstart efforts.

Five Pack Creative is super flexible in how they execute. They’ve embedded themselves into the tools we use, like Confluence, Jira, and GitHub. They manage the projects within our ecosystem.

Their collaborative, flexible spirit in helping us get things done has been most impressive. We’ve had such varying projects that we’ve needed help with, and Five Pack Creative doesn’t pigeonhole themselves into just one service that they provide. If they don’t have the expertise in-house, they go out and find someone who does.

No, not that I can think of.

Know what you want in terms of outcomes. Be clear about what resources you need; they can find them, but you’ve got to let them know.