DOOR3

I am the Product Manager of an IT company

We are a technology vendor in the FinCrime space selling anti money laundering, anti fraud, and financial compliance software.

2-5 Employees

The statement of work involved DOOR3 delivering our first design system in the Figma design tool. The initial design system was scoped to be comprehensive yet lean covering the baseline essentials to launch the team into a more efficient and more user-centric way of working. Additionally, the statement of work included uplifting key areas of the existing UI/UX and providing consultation on new UX approachs for selected use cases.

The project team was responsive but continuous active engagement with the DOOR3 is needed to get to the best results.

Virtual Meeting

DOOR3 team is quite adaptible and creative when it comes to delivering fair value for your budget. They were consistently willing to get on a call and align on the best way forward. The DOOR3 team was also flexible and patient during the procurement and onboarding phase which can be a mini project in itself at big orgs. Overall, a well run agency that delivers good value for your dollar. I would work with them again.

Double check the small details on deliverables. The core aspects of the deliverables were strong but occassionally they'd be items needing corrections like spelling or other details.

I’m the CEO of Aptivio.

We needed help with software development.

DOOR3 is helping us build our new co-pilot interface, leveraging an AI agent framework. This co-pilot aims to help companies with prospecting for B2B sales, and the team is helping us build a new frontend using React.js, .NET, Figma, and Microsoft Azure. We started with a prototyping phase, during which we worked on a small scope of work to validate the concept from a UX and backend standpoint to ensure the software was feasible. We picked a specific use case to validate the project. From there, we created a backlog of all the requirements with DOOR3's business analyst. We then engaged with DOOR3's UX design team to build a Figma prototype and moved into actual development. The project is a coordinated effort, and we work as an integrated team. My team mainly works in backend development, while DOOR3 supports project management, UX design, frontend development, and QA.

We work with a business analyst, a product owner, a program manager, two QA engineers, a senior UX designer, two UX designers, and a frontend engineer.

We met DOOR3's CRO at a trade show because they had purchased our product for internal use. We then discussed the product's next version, which was the co-pilot interface. DOOR3 said they could help, and I chose the team because they had worked on advanced AI and UX projects. DOOR3 had strong design and AI capabilities, which are hard to find in the market. We needed to build a product with a novel approach regarding how users interact with the software because they have a conversation with an AI agent, so it was important to have an innovative company to support us in that process.

We've spent around $200,000. The project's overall budget is $500,000.

We started working with DOOR3 in July 2024, and the project is ongoing. Our engagement is planned to end in February 2024

We haven't released the software yet; however, the quality of DOOR3's work exceeds our expectations. Our software has a novel approach, and the team has adapted to that. DOOR3 thinks through the new concept and gives a lot of good ideas that are effective and exciting.

The team does risk management and the development process very well in an agile way, working in two-week sprints. DOOR3 assigns senior people to the project, and as a result, the communication is excellent. We don't need to micromanage the team because they understand what they need to do. DOOR3 delivers work on time and on budget. We use Azure Boards for agile development, where we track the project’s progress. We also have an executive summary in Microsoft PowerPoint every week.

I'd like to give a shout-out to Amy, who does a fantastic job of understanding and translating our business requirements into an execution plan.

DOOR3 exceeds expectations in terms of innovation and the professional process they use to deliver results.

I can't think of anything DOOR3 can improve. We've experienced some delays, and the team has always addressed them well.

I recommend investing in the definition of requirements, especially if you have an innovative project. You want to have a solid and front-loaded senior team of product owners, business analysts, and senior UX designers to get the requirements backlog well-defined because this will dictate the project's success. DOOR3 will do well in everything else from an execution standpoint. The team has good developers and program managers, but if the requirements upfront aren't correct, they'll build a product that users won't use. The requirements backlog is critical. We underbudgeted what we needed by 20% and are fixing that. Don't underestimate the upfront planning involved with senior teammates when creating an application.

I’m the senior program director for a healthcare company.

Due to our company's growth, we needed a new web portal for our employees to easily stay informed and connected.

DOOR3 has created a brand new employee portal for our company. We kicked it off with a creative brief that described the problem we were trying to solve along with our minimum requirements for the project. They gave us several technology options to choose from and we chose Microsoft SharePoint. The initial site launched in November 2022 but we have an ongoing managed service contract with them.

There were 10-12 people working on the project including a discovery team, a development team, a project manager, and several technical resources.

The entire team was fantastic. Dorothy (Senior Business Analyst) was a key player in helping us flush out the requirements and manage the different teams that work with the vendor. Vladyslav (Project Manager), Tyler (Junior User Experience Designer), and Michael (Director of Principal Consulting) were also very instrumental.

Someone recommended them to our CIO.

We started working together in May 2022, and the collaboration is ongoing.

DOOR3 built a platform that has been great for employees to find information. We’ve received a lot of positive feedback from employees who’ve been able to come to the site, connect with other employees, find information on how to manage different processes that they had. We’ve also been able to use the site to give announcements that are important to employees for outages that may be happening or upcoming events. It’s been a great tool to bring information and awareness to all employees.

DOOR3 was spectacular in managing the project. They delivered on time and on budget.

Their process is very comprehensive. I’m impressed with the discovery phase and proof of concept phase they took us through to make sure we were making the right decisions.

It would have been nice to have some more prepared and ready-made launch materials.

Come ready with your needs at the beginning.

I’m the senior director of integrated fundraising for the digital team of a nonprofit that works to provide help for poor Jews in Israel and the former Soviet Union. We help Jews that live in different parts of the world migrate to Israel.

We were looking for an organization to help with our website’s UX/UI.

DOOR3 completed a UX/UI audit of our website and provided recommendations for enhancements.

Alex (Founder & President) was our main contact. We also worked with Tom (UX & Design Practice Lead) — who was part of the audit team — and a project manager. We worked closely with Bailey (Senior User Experience Designer). Another teammate that mostly did internal management was Matt (Principal Consultant); we didn’t have a lot of interaction with him.

We spent about $75,000.

The partnership lasted from mid-November 2022–mid-March 2023.

They replied to our RFP, which we sent to a number of agencies we selected based on our research. We felt DOOR3 was the strongest candidate based on their presentation.

DOOR3 gave us a lot of great ideas and fulfilled every request we had in the RFP. We were very impressed with their presentation in response to the RFP. Their ability to utilize our data and feedback was impressive.

DOOR3’s professionalism and collaboration impressed us. They always met deadlines and stayed right on target with the budget.

Their professionalism was the number one thing. They’re so good at collaborating, and they’re just a nice group to work with. Also, it’s very important for us to know how our strategic partners feel about our mission. DOOR3 expressed their interest in our mission, which was a big piece of the successful partnership. Finally, DOOR3 came in with a well-defined, clean, understandable approach.

We weren’t clear that this was a requirement, so we didn’t expect it. However, DOOR3 didn’t do a deep dive into our analytics. We realized after the audit that we needed someone to dive into our data, like our Google Analytics.

Be prepared. DOOR3 was very good at follow-up and maintaining deadlines, so they’ll be on top of the project management.

I’m the UX manager for a SaaS company. We make proprietary CMMS software that allows maintenance facilities and factories to track their assets to ensure nothing goes wrong.

We have a mobile application that works hand in hand with our computerized maintenance management system (CMMS), which is a browser-based cloud software. A solo developer initially developed our mobile app a few years ago, but the UX/UI design was not considered. While the app did function, it was a significant pain point. We hired DOOR3 for UX/UI design and to make the app more user-friendly.

We spent a few months speaking to a business analyst and senior UX designer so that DOOR3 could get a feel for the application. We reviewed the functions with them and figured out how the workflows could be enhanced.

We worked with a business analyst, a senior UX designer, two UX designers, and a project manager. We also met with Alex (Founder & President) several times throughout the collaboration.

We found them through a Google search. After about a month of research, we were most impressed with DOOR3 and their portfolio and decided to move forward.

We spent between $80,000–$120,000.

We worked together between December 2022–March 2023.

Our development team is still developing the application, but we’ve had positive external feedback about the designs. We were extremely happy with the color palette, and everything they gave us was incredibly organized. Moving forward, we know their designs will be easy to update.

They were open to feedback and highly collaborative. DOOR3 provided us with excellent project management, delivered on time, and was under budget. We communicated via Slack and had a weekly meeting.

We’d like to shout out Joey (Business Analyst) and Bailey (Senior UX Designer). They were awesome to work with and always took the time to ensure everything was done properly.

We were highly impressed with their communication and willingness to collaborate. When we had questions, their answers were always well-researched. The process was fun, and it was energizing to work with DOOR3.

Sometimes in between meetings, we lost things in translation, but that was minor, and we fixed it.

Research your customer base and know what you’re looking for. Having your requirements laid out and having one point person who completely understands the project is extremely helpful.